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$159.99

Customer reviews

Rating 4.6 out of 5 stars with 3884 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, open-ear design, fit, bone conduction, and lightweight features of the OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones. They appreciate the clear and immersive sound, comfortable and secure fit, long battery life, ability to hear their surroundings, lightweight design, and innovative bone conduction technology. On the other hand, customers are negative about the volume, bass, price, connectivity, and microphone. They feel the volume could be louder, the bass is lacking, the price is high, the connectivity is unstable, and the microphone could be improved for better call quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 3,884 reviews
  • Pros mentioned:
    Battery life, Fit, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Outstanding headset, cutting corners now

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset. Fully recommend this to anyone who is active or wants to listen to music/talk while working. It's important to note these are not designed to offer you the best quality sound that rivals some of the best earphones out there. This is a compromise between good (just not great) sound and functionality. I have owned a pair that was from AfterShokz prior to the name change and I was very impressed with the product. I consider myself a closet audiophile and this product offers the perfect balance of good sound with the functionality desired for a safer, active lifestyle. Tl;Dr: Great product. Good sound, just not great. Not meant to provide the best quality sound but compared to something from Sennheiser, Apple, or Sony. 4/5 since the company is clearly starting to cut corners with fewer included accessories. Setup: Quick and easy. There's an app for further control which is nice and allows for further controls beyond the norm. Fit: I have at least an average sized and normal shaped head. The standard fit was perfect. Compared to the previous Aeropex which had two sizes and was overall a poorer fit, they have improved significantly with this model. Use: Great battery, I used it for 3 hours continuous without fatigue then left it on for 3 more hours at maximum volume (for testing) and the battery did not run out. The sound quality is excellent for bone conduction. With a background in understanding the difference between bone and air conduction, I am very impressed. It's extremely impressive to offer such a product at this price point. For music, I used this during a workout and then during outdoor work. Having the ability to maintain my situational awareness is extremely beneficial. The level of safety that increases with this product is quite impressive. For talking, the same applies. I am able to do my outdoor work without being isolated from the surrounding environment. Overall: I highly recommend this product. I do not believe they are heading in the right direction but cutting simple things like an additional charging cable and wall plug. This is a non-proprietary charger so losing the extra cable is quite unfortunate. For the price, they a subpar in sound and performance to the best headphone / earphone companies. However, for the product, they are impressive. Cutting corners is a step in the wrong direction.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    4 months and dead

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them in March and by July they won't charge. Hopefully they will honor the warranty.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hey- Shokz here! We're sorry to hear your OpenRun Pro is not working correctly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team directly. Thank you! AfterShokzCHT

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Bone hearing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can not listen high volume it vibrates. It does not look regular hearing

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Shokz OpenRun Pro Premium Bone Conduction Open-Ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers begin to give a fuzzy and clicky noise when I'm working out?

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello - Shokz here! We're sorry to hear you are experiencing issues with your OpenRun Pro. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. Thank you! AfterShokzCHT

  • Rated 2 out of 5 stars

    Sound quality not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is nothing like the trial pair at the store.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello - Shokz here! We're sorry to hear you aren't completely satisfied with your OpenRun Pro. The Shokz app allows for listening customization. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy, if you decide these are not a good fit for you. Thanks! AfterShokzCHT

  • Rated 2 out of 5 stars

    Great til they quit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked them till they just quit working about 3 weeks in.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi David -Shokz here! We're sorry to hear your OpenRun Pro are not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it's important to remove Shokz from the charger once the light turns blue.* Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Concept Great…. They vibrate like a fly in your ear. They died within a 50 minute walk. They were hard to pair I returned them after given them a chance to redeem itself but it died I ran to UPS and returned them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Real Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First thing first, its not designed for gym, because the noise around you not jot letting you enjoy the music, but outside is cool, the battery its not that great and will loose the charge sooner than you expect. If you want to buy a high quality sound for gym this is not a very good option for you.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello- Shokz here! Thanks for providing this feedback! We're sorry to hear the battery is not lasting as long as it should. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or contact our Customer Happiness Team. Thank you!

      *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it's important to remove Shokz from the charger once the light turns blue.* AfterShokzCHT

  • Rated 5 out of 5 stars

    Loved Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift to give and enjoy for his birthday. A must buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for working out

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for working out! Bought them as a gift for a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift. My gf really loves them. I might buy pair to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds and feels great! I definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, connects easily, rawr recommends it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Okay headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for running but not for work and not noise canceling

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shocks WILL NOT WORK!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these to connect with my laptop one time, will not connect to my iPhone or my tv. I want to return rn these and get my money back, please.

    I would recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're sorry to hear this has been your experience. We'd be happy to help you troubleshoot. Please reach out to our Customer Happiness Team via the Shokz site so we may assist you. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks! AfterShokzCHT

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Quality Sound, Light weight, Comfortable

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first open ear experience, and I was pleasantly surprised with the sound and clarity. I typically use pods when exercising or being mobile. These are so comfortable that I almost forgot that they were on my head. I was immersed in the sound which felt like I was in a room with a live stereo system. To me these are more mid to high range tone with a slight amount of bass so some richness of sound is lost, but, the clarity of the tone makes up for it. I also enjoyed a few phone calls with these, very clear. I would have liked to see at least 4 EQ selections instead of the 2 EQ's. It really depends on personal taste and intended use. The USB A charge cable end that connects to the phones has a Apple style power connection (magnetic) so the cable latches on with little effort, however, if cable is damaged or lost, leaves no alternative for charging. Best to purchase a 2nd cable if you plan on much use Just in case! Battery life for me was decent with approx 8.5 hours of use. I Love the storage case...Easy store, removal and protection. I gave 5 stars due to there are more positives than negatives here and would definitely recommend these for the convenience, lightweight, comfortable and sound quality that the Open Run Pros have to offer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quite vs in ear head phone. Couldn't hear on biking. I returned them for an in ear headphone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The voice was too low

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Voice is too low, especially if surrounded by noisy area, and if you are making a phone call, the people on the other side can hear all the noises around you, and they can't hear you.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're sorry to hear this has been your experience. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy directly to learn of their return policy. Thanks! AfterShokzCHT

  • Rated 1 out of 5 stars

    Bad sound quality.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the sound to be extremely poor to me. It sounded worse than an AM radio. I know there is some caveats to this style of headphone, but I am not willing to listen to nails on a chalkboard for the sake of it.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're very sorry to hear this has been your experience. We kindly ask that you reach out to Best Buy Customer Service directly to learn of their return policies, if you decide these are not a good fit for you. Please reach out to our Customer Happiness Team if you have any other questions. Thanks! AfterShokzCHT

  • Rated 1 out of 5 stars

    No like me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with a little noise in the environment it is not good sound quality, I did not like it for my work, maybe in a place that is not very noisy it would work for me, I don't know

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello-Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun Pro. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service to learn of their return policy. Please reach out to our Customer Happiness Team if you have any questions regarding your Shokz. Thanks! AfterShokzCHT