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Customer Ratings & Reviews

$159.99

Customer reviews

Rating 4.6 out of 5 stars with 3874 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, open-ear design, fit, bone conduction, and lightweight features of the OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones. They appreciate the clear and immersive sound, comfortable and secure fit, long battery life, ability to hear their surroundings, lightweight design, and innovative bone conduction technology. On the other hand, customers are negative about the volume, bass, price, connectivity, and microphone. They feel the volume could be louder, the bass is lacking, the price is high, the connectivity is unstable, and the microphone could be improved for better call quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 3,874 reviews
  • Rated 5 out of 5 stars

    Aftershockz rock!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan of the bone conducting sound. Perfect for running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shokz

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. I wear them all day monday- fri..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headset et

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm amazed with my product love it the sound is amazing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Akward wear.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Akward wear. Definitely only use is when running, cycling, or activities where the back of your head doesn’t rest against something. Not comfortable to wear at home in rest/relaxation activities

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello- Shokz here! We're sorry to hear you're not completely satisfied with the fit of your OpenRun Pro. The mini size may be a more snug fit for you. We kindly ask that you reach out to BestBuy Customer service directly to learn of their return policy, if you decide these are not a good fit for you. Thank you! AfterShokzCHT

  • Rated 5 out of 5 stars

    Wireless earbud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound , easy to connect to any Bluetooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not inside the ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound when properly worn closer to the ear canal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome very comfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable with it . All what it missing some more battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work surprisingly well but do allow other people to here what your listening to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More comfortable than past models

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit comfortably, pair easily and provide clear sound

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are okay but the price we paid for them at Best Buy was quite a bit more than other places as I found out later.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved them super recommended very good Thank you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as in ear or over the ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this headset allows for external sound naturally, the sound quality is average not worth the investment. The USB cable charger is proprietary so if lost can't use a USB universal cable to charge it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Only works in silent environments

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not nearly loud enough. I had an old pair of aftershokz that were considerably better. I retumed them and bought a $20 knockoff pair frim amazon that work better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for podcasts, music not so much . . .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good feel to it, and seems to be water resistant. However, it’s a bit tinny for music. Sound is fine for podcasts though. Be aware, it will buzz your skin a bit. The app has very little in the way of adjustments. Just two modes, and neither does music Justice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great present for my son……………………………………………../………..//

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    180 for a 50 dollar sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good. Not any better than a 50 dollar pair though :(. If the emitters stay flat on your head or is good. If you have a face that doesn't fit it. It vibrates at higher levels but no better sound. They are a novelty. But for a bit more you are at the price point of the bose or beats..... but now this out of the water

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Shokz OpenRun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these so far. Clear sound. Only drawback is use in louder environments

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good just they are not adjustable and so they are loose

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for runners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was looking for different options for running and the fact that these are open while still being able to hear your music AND surroundings make them perfect for runners!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too much concentration

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have difficulty use using this item in an area that has any amount of regular noise. You have to really concentrate and learn how to tune everything out.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi Luis- Shokz here. We're very sorry to hear this has been your experience. We highly recommend upgrading to the latest firmware version via the Shokz app for the best experience with your OpenRun Pro. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy's Customer Service directly to learn of their return policy. Thank you! AfterShokzCHT