Customer Ratings & Reviews
- Model:
- S810-ST-SB-US-153-BBY
- SKU:
- 6520487
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the sound quality, comfort, battery life, open-ear design, fit, bone conduction, and lightweight features of the OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones. They appreciate the clear and immersive sound, comfortable and secure fit, long battery life, ability to hear their surroundings, lightweight design, and innovative bone conduction technology. On the other hand, customers are negative about the volume, bass, price, connectivity, and microphone. They feel the volume could be louder, the bass is lacking, the price is high, the connectivity is unstable, and the microphone could be improved for better call quality.
This summary was generated by AI based on customer reviews.
Not what I expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a pair of after shokz about 2yrs ago and fell in love with them. I stopped getting a full workday's charge so I bought a brand new pair. These are supposed to last 10hrs. Ive had these for under 4 weeks and today (3/1/24) I have to charge them at a few minutes under 8hrs. I listen to audiobooks at work. I'm going to try a new power brick and see if that makes a diff.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello -Shokz here! We're sorry to hear this has been your experience. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you!
Headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones!! They’re very nice working outdoors on a forklift can listen to music and my surroundings being out in the weather helps that they have a water proofing
I would recommend this to a friendOk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great but battery life not so good. These would get a better review if the battery life was better. I use these at work and I work 12 hour shifts. I hate the fact they need to be charged mid shift.
I would recommend this to a friendBad sound and not loud enough
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like this earphones but the sound quality is bad and not loud enough. I ended up returning them.
No, I would not recommend this to a friendSo so
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality isn’t amazing and they are ok for comfort
No, I would not recommend this to a friendVery good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, the fit is great and work well even if you are wearing glasses. The sound quality could be better and you likely won't hear anything in a subway, but I guess that's the compromise with bone conduction technology.
I would recommend this to a friendShockingly not great.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nope, not for me. Heres why; they dont stay glued to the side of the head. When i moved, they moved too. Theres no adjustment pf any kind to make them stay where i wanted them.
I would recommend this to a friendNot loud enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent enough for bone conduction I guess, but not nearly loud enough. If there is any traffic at all or other noise i couldn’t hear anything.
No, I would not recommend this to a friendDONT BUY.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things worked great at first, i bought in December and its now april 1st and they are junk. i went to the store and they said i had to have appointment with the geek squad just to find out that they don't help to get repaired, you have to reach out to the manufacturer and work out you own warranty claim
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there -Shokz here! We're sorry to hear your OpenRun Pro is not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you!
Terrible purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst $140 I have ever spent. The regular versions of these that I own are louder. If you use these while working out any sweat that gets near these headphones will go into the speakers and make the music sound like absolute garbage and it makes it sound like sound is only coming from one side. I can tell you DONT BUY THESE!
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello-Shokz here! We're very sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thank you!
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the technology is cool, I found the sound qualty really poor. I knew that they wouldnt be great, but theyre WAY TOO muffled, and the equalizer in the app is atrocious.
No, I would not recommend this to a friendGreat buy!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own a handful of different headsets and this one serves its purpose. I use this at home and work. Great quality overall. Very comfortable.
I would recommend this to a friendNot for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool concept but uncomfortable and audio quality is terrible. Returned
No, I would not recommend this to a friend3 Pair, all defective.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute junk! First pair, full charge, worked for 20 minutes and just shut off. Exchanged those for a new pair, same problem. Picked up a THIRD pair today and yep, same thing. All Shockz support can tell me is "We'll send you another pair." Sorry, if the first 3 didn't work, I don't want to try a 4th. Getting returned for good tomorrow.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're very sorry to hear this has been your experience. Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it's important to remove Shokz from the charger once the light turns blue. All Shokz come with a two-year warranty. If you decide to give these another try, please visit our website to submit your claim or to contact our Customer Happiness Team. Thank you!
Shokz
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't wear ear buds, wanted something that could stay on when working out, wanted something small (easy to pack, less conspicious),
I would recommend this to a friendBad Bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth failed in 9 months of use and it never even got wet.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi Michael - Shokz here! We're sorry to hear you are experiencing issues with your OpenRun Pro. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you!
Bad sound quality - NO BASS
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No bass virtually at all. Probably OK if you just listen to talk radio or don't care about music quality. But there's no base. I rarely return anything, but this had to go back. I'll stick with my Bose wireless earbuds.
No, I would not recommend this to a friendWork great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered these for my father-in-law who is hard of hearing. They work great. The fit is a little weird, but got used to it.
I would recommend this to a friendShokz review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to give as a gift. The reason I bought them I have a pair of the earlier version and absolutely love them.
I would recommend this to a friendReally like these headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can hear everything around me while still talking on the phone or listening to music. Comfortable to wear. Clear sound.
I would recommend this to a friend