Customer Ratings & Reviews
- Model:
- S810-ST-SB-US-153-BBY
- SKU:
- 6520487
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the sound quality, comfort, battery life, open-ear design, fit, bone conduction, and lightweight features of the OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones. They appreciate the clear and immersive sound, comfortable and secure fit, long battery life, ability to hear their surroundings, lightweight design, and innovative bone conduction technology. On the other hand, customers are negative about the volume, bass, price, connectivity, and microphone. They feel the volume could be louder, the bass is lacking, the price is high, the connectivity is unstable, and the microphone could be improved for better call quality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
We like the Shokz headpiece!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Really like the sound quality. Works well with ear plugs which is a plus.
I would recommend this to a friend - Pros mentioned:Sound quality
Cant live without them now
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feel like I am living in a soundtrack beautiful set cant wait to see this tect evolve
I would recommend this to a friend - Pros mentioned:Comfort, Sound qualityCons mentioned:Bass
A unique product for a unique purpose
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first bone conduction headset, and you quickly learn is that they are a different breed. Even though the OpenRun Pro has enhanced the low-end response, this technology still doesn’t give the same bass as conventional in the ear or on the ear headphones. They are marketed as sport or runner headphones because they are, in fact, a different breed. They are completely open ear which means you still hear and are aware of your environment. That’s a real need for runners, bikers, and those who need to be aware. So, what about the sound quality? As stated, the bass is adequate but still less than buds and other headphones. However, the midrange and highs are excellent. These frequencies are crisp and clear with zero muddling. Lyrics are easy to hear, and this makes for very pleasant listening. It’s pleasant enough that you easily accept the weaker low end … unless that’s the predominant feature of your music preference. There’s just no pounding bass. Built quality is top-notch. They are water-resistant but not waterproof. They are very light and comfortable. The only drawback to the behind-the-neck loop is if you are sitting and leaning back against a headrest. But hey, they’re marketed for sports use and not sofa surfing. The controls are simple, tactile, and easy to use. The charging cable does use a proprietary magnetic connection, so if you’re traveling, that means an additional cable to carry along. There’s a protective hard case provided that protects the headphones and has a nice little spot to secure the cable. The bottom line is that these are a product with specific features tailored to specific uses. If you want complete openness and total awareness of your surroundings, they are a superb choice … perhaps the best in the field.
I would recommend this to a friend - Pros mentioned:Battery life
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. Long battery life. Love the noise canceling mic. Better than open move.
I would recommend this to a friend BIG HEADS WON'T FIT.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY IF YOU HAVE A BIG HEAD. AS A PERSON WITH A BIG HEAD, IT DOES NOT FIT. BIG LET DOWN.
No, I would not recommend this to a friend- Pros mentioned:Battery life
Best thing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this head phone it bttery last iver 8 hours and porfect for work from home.
I would recommend this to a friend Tinny - Weak - Fussy - Not Worth The Money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I tried these in the store, they seemed to have good volume, decent base, and were comfortable and easy to wear. When I got them home and charged up, the sound was tinny and weak. At maximum volume it was still what I would consider "usable" volume, but the distortion was notable and ruined the sound quality. No matter how I positioned them or attempted to adjust them (I don't think these are actually adjustable at all), the sound quality was only made worse regardless of what I did. I paid nearly $200 for these and they have the same sound quality as a $30 pair of wired ear buds. Not worth it.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi Jim- Shokz here! We're sorry to hear this has been your experience. We highly recommend upgrading to the latest firmware version via the Shokz app for the best experience with your OpenRun Pro 2. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. If you decide these are not a good fit for you, we have a 45-day return window. Please visit our website, click "Support" and "Return Center" to begin a claim. Thank you!
- Pros mentioned:Comfort
Keep Looking
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Currently own a pair of shokz titanium. Bought these hoping for upgrade. Honestly can’t tell much difference. Not enough to spend $179.99. I returned them. No issues at all, maybe slightly more comfortable but sound wise- was not impressed.
I would recommend this to a friend Bad
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not buy it again I don't like how they feel on my ears
No, I would not recommend this to a friend- Pros mentioned:Sound quality
D wright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them the sound is great and you can still hear what is going on around you
I would recommend this to a friend Akward wear.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Akward wear. Definitely only use is when running, cycling, or activities where the back of your head doesn’t rest against something. Not comfortable to wear at home in rest/relaxation activities
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello- Shokz here! We're sorry to hear you're not completely satisfied with the fit of your OpenRun Pro. The mini size may be a more snug fit for you. We kindly ask that you reach out to BestBuy Customer service directly to learn of their return policy, if you decide these are not a good fit for you. Thank you!
Poor sound quality for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is pretty poor for the price. Comparable models on Amazon go for less then 1/4 the price and sound just as good,
No, I would not recommend this to a friendNear perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well, good value. I didn’t like that when you turn it up, others could hear it. That might be how they all are. Liked other than that.
I would recommend this to a friendDisappointed
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price. The description over rated. Will use this pair but not purchase again
No, I would not recommend this to a friendNice product but I was hoping a better sound
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great idea but it Will only work in quiet spaces, still nice product.
No, I would not recommend this to a friend- Cons mentioned:Volume
Low volume
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great concept but volume is too low, at least for me
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello- Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun Pro. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thank you.
It stopped working
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The + button is stuck so the headphones are not working. Im going to try to return them.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello- We're sorry to hear your OpenRun Pro is not working properly. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!
Needs improvement
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall product is not bad. Sound quality is ok. My biggest issue is with the fitting. It is bulky if you have a smaller head.
No, I would not recommend this to a friendNot for the gym
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not just for me. When I'm in the gym, they don't do so well. Don't have a sound that I'm looking for. You have to turn them up to get the sound you're looking for just don't like that vibration side my temple.
No, I would not recommend this to a friendNot Bad!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The design is the best thing about it. It will sometimes lose connections. The vibration can be bad as well.
I would recommend this to a friend