Customer Ratings & Reviews
- Model:
- S810-ST-SB-US-153-BBY
- SKU:
- 6520487
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the sound quality, comfort, battery life, open-ear design, fit, bone conduction, and lightweight features of the OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones. They appreciate the clear and immersive sound, comfortable and secure fit, long battery life, ability to hear their surroundings, lightweight design, and innovative bone conduction technology. On the other hand, customers are negative about the volume, bass, price, connectivity, and microphone. They feel the volume could be louder, the bass is lacking, the price is high, the connectivity is unstable, and the microphone could be improved for better call quality.
This summary was generated by AI based on customer reviews.
Shockingly not great.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nope, not for me. Heres why; they dont stay glued to the side of the head. When i moved, they moved too. Theres no adjustment pf any kind to make them stay where i wanted them.
I would recommend this to a friendBummer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 years in and the buttons are not working. I expected them to last much longer.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear your OpenRun Pro is not working properly. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the technology is cool, I found the sound qualty really poor. I knew that they wouldnt be great, but theyre WAY TOO muffled, and the equalizer in the app is atrocious.
No, I would not recommend this to a friendNot loud enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent enough for bone conduction I guess, but not nearly loud enough. If there is any traffic at all or other noise i couldn’t hear anything.
No, I would not recommend this to a friendDONT BUY.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things worked great at first, i bought in December and its now april 1st and they are junk. i went to the store and they said i had to have appointment with the geek squad just to find out that they don't help to get repaired, you have to reach out to the manufacturer and work out you own warranty claim
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there -Shokz here! We're sorry to hear your OpenRun Pro is not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you!
Shokz
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't wear ear buds, wanted something that could stay on when working out, wanted something small (easy to pack, less conspicious),
I would recommend this to a friendTerrible purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst $140 I have ever spent. The regular versions of these that I own are louder. If you use these while working out any sweat that gets near these headphones will go into the speakers and make the music sound like absolute garbage and it makes it sound like sound is only coming from one side. I can tell you DONT BUY THESE!
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello-Shokz here! We're very sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thank you!
3 Pair, all defective.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute junk! First pair, full charge, worked for 20 minutes and just shut off. Exchanged those for a new pair, same problem. Picked up a THIRD pair today and yep, same thing. All Shockz support can tell me is "We'll send you another pair." Sorry, if the first 3 didn't work, I don't want to try a 4th. Getting returned for good tomorrow.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're very sorry to hear this has been your experience. Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it's important to remove Shokz from the charger once the light turns blue. All Shokz come with a two-year warranty. If you decide to give these another try, please visit our website to submit your claim or to contact our Customer Happiness Team. Thank you!
Not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool concept but uncomfortable and audio quality is terrible. Returned
No, I would not recommend this to a friendWork great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered these for my father-in-law who is hard of hearing. They work great. The fit is a little weird, but got used to it.
I would recommend this to a friendAwesome deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have two pairs but needed another to stay connected to my tablet for work. They are great and the price was also
I would recommend this to a friendBad sound and not loud enough
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like this earphones but the sound quality is bad and not loud enough. I ended up returning them.
No, I would not recommend this to a friendCharger chord
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My charger chord got fried within a month if usage. So now i got to buy a new charger chord.
I would recommend this to a friendBrand response from Shokz
Posted .Hi Joshua- Shokz here! We're very sorry to hear this has been your experience. We have chargers available for purchase directly on our Shokz site, if BestBuy does not have them available. All Shokz also come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you!
- Pros mentioned:Battery life, Sound quality
Hands down 10/10
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have these and the minis.. so make sure you look at the measurements.. these are so great!! Sound is awesome!! And you can get pretty far away your phone. I mowed my whole yard and my phone was laying on the back porch away.. I was in the front yard. These are so great .. and they hold charge so well!! They also charge fast.
I would recommend this to a friend Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible reception right out of the box. At the price point they should be way better. Returned this item.
No, I would not recommend this to a friendReview
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not very clear, a little heavy to wear a long time
No, I would not recommend this to a friendSound Level Very Poor ,standard Headphones are bet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found that the Shokz OpenRun Bone Conduction Headphones was OVER RATED and it stated would be good for person with a hearing loss. Found the Sound level is not loud enough had it at 100 percent and could barley hear it . Connected with TV with no problem for Blue tooth . TV found it with no problem and listed it .
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello- Shokz here! We're sorry to hear the OpenRun Pro did not work well for you. While Shokz has a strong community of individuals that are hard of hearing, as a sport headphones company, we don't have the expertise to confirm whether our headphones can work for any particular person or medical condition. Please reach out to BestBuy directly if you would like to return your Shokz. Thank you!
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought theses specifically for hands free phone use at work. They are phenomenal for this purpose.
I would recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really for me I don’t care for the vibrations on the side of my head
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi Stephanie- Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun Pro. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks!
Poor quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. At least you use where you need to have your ears uncover, it is not a good option to listen anything
No, I would not recommend this to a friend