Customer Ratings & Reviews
- Model:
- S810-ST-SB-US-153-BBY
- SKU:
- 6520487
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the sound quality, comfort, battery life, open-ear design, fit, bone conduction, and lightweight features of the OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones. They appreciate the clear and immersive sound, comfortable and secure fit, long battery life, ability to hear their surroundings, lightweight design, and innovative bone conduction technology. On the other hand, customers are negative about the volume, bass, price, connectivity, and microphone. They feel the volume could be louder, the bass is lacking, the price is high, the connectivity is unstable, and the microphone could be improved for better call quality.
This summary was generated by AI based on customer reviews.
Happy camper
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these i have had them forever and i tell everyone about them. I need them for work
I would recommend this to a friendJust what I was looking for
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve wasted a lot of hard earned money on wireless pods over the past 2-3 years. I hope these last longer than a year, at thevery least.
I would recommend this to a friend- Cons mentioned:Bass
Terrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned these immediately. Terrible bass. Terrible sound quality.
No, I would not recommend this to a friend Able to hear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my father who is having hearing loss. And it works so well for him!!
I would recommend this to a friendHead phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound system on them is trash.............................
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello- Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun Pro. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks!
Bad Bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth failed in 9 months of use and it never even got wet.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi Michael - Shokz here! We're sorry to hear you are experiencing issues with your OpenRun Pro. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you!
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You don't have them in your ear. So you are always aware of your surroundings.
I would recommend this to a friend- Cons mentioned:Volume
Don’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It work fine right up to the the moment the volume did not work anymore
No, I would not recommend this to a friend Almost perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great ! Can’t say enough good things only drawback 10 hour runtime
I would recommend this to a friend- Pros mentioned:Fit
Perfection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect amazing headphone to wear while running all day
I would recommend this to a friend Get ya some
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for outdoor activitoes where you still need to hear your surroundings
I would recommend this to a friendMeh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not true bone conducting has two speakers in stead of bone conducting pads
No, I would not recommend this to a friendGreat listening
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work geat, need longer battery life. Purchased one for my wife also
I would recommend this to a friend- Pros mentioned:Battery life, Fit, Sound quality
Outstanding headset, cutting corners now
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headset. Fully recommend this to anyone who is active or wants to listen to music/talk while working. It's important to note these are not designed to offer you the best quality sound that rivals some of the best earphones out there. This is a compromise between good (just not great) sound and functionality. I have owned a pair that was from AfterShokz prior to the name change and I was very impressed with the product. I consider myself a closet audiophile and this product offers the perfect balance of good sound with the functionality desired for a safer, active lifestyle. Tl;Dr: Great product. Good sound, just not great. Not meant to provide the best quality sound but compared to something from Sennheiser, Apple, or Sony. 4/5 since the company is clearly starting to cut corners with fewer included accessories. Setup: Quick and easy. There's an app for further control which is nice and allows for further controls beyond the norm. Fit: I have at least an average sized and normal shaped head. The standard fit was perfect. Compared to the previous Aeropex which had two sizes and was overall a poorer fit, they have improved significantly with this model. Use: Great battery, I used it for 3 hours continuous without fatigue then left it on for 3 more hours at maximum volume (for testing) and the battery did not run out. The sound quality is excellent for bone conduction. With a background in understanding the difference between bone and air conduction, I am very impressed. It's extremely impressive to offer such a product at this price point. For music, I used this during a workout and then during outdoor work. Having the ability to maintain my situational awareness is extremely beneficial. The level of safety that increases with this product is quite impressive. For talking, the same applies. I am able to do my outdoor work without being isolated from the surrounding environment. Overall: I highly recommend this product. I do not believe they are heading in the right direction but cutting simple things like an additional charging cable and wall plug. This is a non-proprietary charger so losing the extra cable is quite unfortunate. For the price, they a subpar in sound and performance to the best headphone / earphone companies. However, for the product, they are impressive. Cutting corners is a step in the wrong direction.
I would recommend this to a friend Ok at first.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great at first but then over time people can’t hear me over the microphones. Also found it hard to hear anyone or music in loud environments without wearing earplugs.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear this has been your experience. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. To resolve the low volume issue, there is also a phone setting that may help!
-On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. Please reach out to our Customer Happiness Team or visit our website to submit a claim. Thanks!
- Cons mentioned:Volume
Bone hearing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can not listen high volume it vibrates. It does not look regular hearing
No, I would not recommend this to a friend 4 months and dead
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them in March and by July they won't charge. Hopefully they will honor the warranty.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hey- Shokz here! We're sorry to hear your OpenRun Pro is not working correctly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team directly. Thank you!
Shokz OpenRun Pro Premium Bone Conduction Open-Ear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers begin to give a fuzzy and clicky noise when I'm working out?
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello - Shokz here! We're sorry to hear you are experiencing issues with your OpenRun Pro. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. Thank you!
Loved Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift to give and enjoy for his birthday. A must buy.
I would recommend this to a friendGreat til they quit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked them till they just quit working about 3 weeks in.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi David -Shokz here! We're sorry to hear your OpenRun Pro are not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it's important to remove Shokz from the charger once the light turns blue.* Thank you!