Customer Ratings & Reviews
- Model:
- S810-ST-SB-US-153-BBY
- SKU:
- 6520487
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the sound quality, comfort, battery life, open-ear design, fit, bone conduction, and lightweight features of the OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones. They appreciate the clear and immersive sound, comfortable and secure fit, long battery life, ability to hear their surroundings, lightweight design, and innovative bone conduction technology. On the other hand, customers are negative about the volume, bass, price, connectivity, and microphone. They feel the volume could be louder, the bass is lacking, the price is high, the connectivity is unstable, and the microphone could be improved for better call quality.
This summary was generated by AI based on customer reviews.
Works great, until it doesn’t
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Writing this after almost two years of use. Product worked perfecty for about a year and a half, then the right side speaker failed. After trying all troubleshooting steps, I tried to submit a warranty claim, only to get some nonsensical error upon submitting. I now have a broken product under warranty with no recourse to use that warranty. Terrible customer service and shoddy app interface have ruined a novelty idea.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear this has been your experience. Please reach out to our Customer Happiness Team so that we may assist you with filing your warranty claim. Thanks!
open run
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Uncomfortable for all day wear. I didn't like the piece in between the ears. I returned them and got the open fit instead. Way more comfortable, better sound and a recharge case
No, I would not recommend this to a friendGood hang over ear design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hanging over the ears is style and more comfortable than the ear canal plug in type. Also it’s not easy to drop out from my ear like my iPod pro. The con is it do not has noise cancellation feature because of the design.
I would recommend this to a friendNot my preference
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not my preference in my opinion I work in loud conditions and I had trouble hearing who I was speaking to but overall if you are just gonna be listening to music it was ok not great
No, I would not recommend this to a friendLove the lightweight.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The OpenRun Pro is lightweight with great sounds. Provide clear low sounds. The bass is just right for running or any type of cadence workouts.
I would recommend this to a friendDisconnects often, headache from vibration
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is good but you can still hear your suroundings. Cant really use it to answer calls. If you have them on your head but aren’t actively using them they disconnect from your phone. So if you get a call you can’t push the button to answer. You have to get your phone out and reconnect to the headset. I also can’t stand the vibration. It gets heavier as you turn up the volume and will give me a headache.
No, I would not recommend this to a friendLoose
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are too big they feel loose on my head and ears.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello- Shokz here! We're sorry to hear you're not completely satisfied with the fit of your OpenRun Pro. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks!
Shokz Bone review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was poor. Apple ear buds provided cleaner sound but less security while exercising
No, I would not recommend this to a friendVery light and useful.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. Highly recommend. Lightweight.
I would recommend this to a friendCrappy Customer Service. Crappy product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 90 days. Have been waiting 60 days for warranty pair to be shipped. shokz customer service horrible. Lots of not good reviews for headphones. After, I bought them.
No, I would not recommend this to a friendNever Delivered
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t received the item, support said my ticket would be escalated in 7-10 days but that’s passed. Entering month 2 since purchased.
No, I would not recommend this to a friendNot for me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt like this product at all from sound to fit to style. Its not comfortable and doesnt look cute on at all.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello- Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun Pro. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks!
Very disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like the way one of them fits my ear. It makes it sore so I can’t wear it all day.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello- Shokz here! We're very sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thank you!
aint worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Heck I wish I could get 2 hours out of a full charge..
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello- Shokz here! We're sorry to hear your OpenRun Pro is not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. Thank you!
Headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crappy sound quality not worth the 200 that it comes out to be
No, I would not recommend this to a friend