Customer Ratings & Reviews

These are great headphones and a great upgrade from their previous models. I would definitely recommend them. I like how I can still hear ambient sound when these are on so I can be safe while out and about. I am also impressed with how easy it is to charge these. Previous models were kind of a hassle but these have a super simple magnetic charger.

what an outstanding producti would highly recommend, being in construction this product does not block your ambient noise level as you need situaltional awareness to identify any hazards

Good for running and cycling. I love it. Highly recommended.

Disclaimer: I am a member of Best Buy’s Technical Insider Network, TIN for short. Reviewers in this invitation-only program are provided products for the purpose of writing honest, unbiased reviews. Impressions: My first impression. The Openrun Pro is a light weight, flexible, comfortable, and long-lasting open ear headset. And musically unimpressive. But hold on a sec. What is Bone Conductive actually mean and why is it important? When I first listened to this headset I was underwhelmed and confused by the bass performance. I did not understand how a pair of speakers that could make my temples physically twitch in time with the beat did not have the kind of bass response I was used to with in ear earbuds, headsets, and other open ear products. There is a bass. There’s a lot of bass. There is shake your face kind of bass unlike anything my other earbuds and headset can provide. If I remove the speakers from the side of my face and hang them in front of my ear, I hear exactly the tone I am expecting from an “Air Conductive” speaker that is shotting sound directly down my ear canal. So, what is Bone Conductivity? The Openrun Pro is designed to drive the bass into your cheek bone and us it as a conduit to your eardrum. I had to go to the company’s website to read about and see a diagram of what they Bone Conduction was all about. And that is where I found my answer and cleared up all of my concerns regarding sound. Exact quote from https://shokz.com/pages/how-it-works, “By nature, it’s hard for bone conduction to out-perform air conduction in terms of bass…” I’ll try to leave the link to the page at the bottom of this section. The bass is not bad. It just different. And I wish Shokz explained this on their retail box instead of just listing it as a feature in five different languages. Now that I understand what Shokz is trying to accomplish with the Openrun Pro, I have a better understanding of how I should judge the sound quality. So, let us get into that. Sound Quality: First, these “do not” sound like in ear, on ear, or over ear earbuds or headphones. The sound quality will depend on the ambient noise in the room, volume, source quality, and the general position the speaker is from your ear. The louder the volume the better the sound quality. For example, while typing this paragraph, I am listening to “Amanda” from Boston’s Third Stage album. The music sounds a bit boxed in and distant at lower volumes. The boxiness goes away and the distance closes as I turn up the volume. This, of course, has the affect of drowning out ambient noise but not loud enough to complete block out the sound of my keys clacking as I type. I can also hear the furnace running in the basement. Of course, the sounds are less intense than if I had no music playing at all. The point is that I will hear that car coming up behind me while walking, biking, or running outside. You can really crank these. It is possible to block out the world if you really want to. However, I found that the speakers break up something awful at high volumes. I do not recommend you do this because you will not enjoy your music. You will also negate any safety that is inherent with open ear designs. Highs and high-mids are clear. Lower-mids and bass are different due to the Bone Conductive design. Lower-mids are there but sometimes feel like they get squeezed out. Turning up the volume seems to solve this problem. Bass is a different story. Most of use are used to Bam Bam Bam with a big “B”. Bass with the Openrun Pro is a bit more like bam bam bam with a little “b”. This is due to the bass being delivered via Bone Conduction. Mechanical waves sound differently as they pass through materials of different densities. Bone is denser than air. It is what it is. The speakers are very powerful. For example, testing the Openrun Pro with the overly emphasized bass of a workout mix had the speakers jumping off the side of my head. The muscles in my jaw and my temples were bounding in time with the beat. I own nothing else that does this. I found it novel and uncomfortable at the same time. But maybe you will like it. The experience is worth the try. What else have I done? I have been using the Openrun Pro for five days now. I have used them every day for no less than six hours a day for multiple types of activities including exercise, yard work, housework, general computer tasks, cooking, conference calls, writing, and phone calls. I have listened to a wide range of content including classical, rock, K-Pop, rap, dance, techno, electro swing, and many other types of music. I have listened to talk radio, news, and phone/conference calls. The sound was good as long as the source quality was good. These are not audiophile good but good enough good. Phone: Phone calls over my iPhone were perfect for both the sender and the receiver. My phone partners reported that they were surprised how clear I sounded over the Openrun Pro headset. They thought I was speaking directly into the phone. Now, I am mostly in a quiet location when making phone calls so I have no idea if the sound canceling features of the microphones would play just as well in a crowded office or a busy street. Setup: Setup was super simple. I was synced up to my iPhone within a few minutes of removing these from the box. I opened the Bluetooth app on my iPhone, pressed and held the volume up/power button on the Openrun Pro for five seconds, and like magic “Openrun Pro” popped up on my iPhone. I then synced the headset with my gaming laptop. I had to disconnect the headset from the iPhone, press and hold the power button for five seconds, and then add it to Windows from the Wireless Devices app in Settings. I followed the same process to setup the Openrun Pro with my work laptop. The Openrun Pro will reconnect automagically to the last device it synced with. It will easily re-sync with a previously synced device. Note, you will need to manually disconnect from the currently synced device before establishing the connection with your next device. The Shokz app, version 1.0.5, does not work on my iPhone. I am running the latest iOS so am not sure what the issue is. The app does provide additional functionality for the Openrun Pro such as firmware updates, two EQ settings, and quick switching between two Bluetooth sync partners. Controls: I think Shokz did a great job of making the controls on the Openrun Pro simple. There are three buttons: Volume up/Power, volume down, and a multi-function button that is context sensitive: play/pause, answer/end call, track forward, and track back. Not all is perfect though. First, the headset will not activate Siri. Second, not all features are available with Windows. The multi-function button on the left speaker housing has zero function in Windows regardless of what application I use. Controlling volume from the headset is hit or miss. When it works it works. When it does not work then volume button turn into battery status buttons. I have no idea why. The only work around I have found is to restart the headset, restart the computer, and re-sync. Comfort: I found the Openrun Pro to be very comfortable to wear. Any earbud I have owned within the last two years have been painful to wear within an hour of use. I do not even need to listen to anything for my ears to become fatigued. The Openrun Pro will eventually become uncomfortable but only after wearing them for several hours. And even then, any discomfort is minimal when compared to the earbuds I have tested. That is enough time for a good workout and then some before I have to take a break from them. Better yet, I have not been able to get these to fall off my head. I spent one workout jumping on a mini trampoline. The Openrun Pro did not come loose, bounce around on my head, or fall off. Charging: The Openrun Pro comes with a hard case. This will protect the Openrun Pro during transport in your sports bag. The case does not double as a charging case. The charging port is a proprietary magnetic connector located behind the volume control buttons. The other end of the cable is a standard USB connection which will work with any USB charging port. I am guessing that Shokz did this to enhance the water resistance of the headset (one less port to protect). They could have gone with a standard mini-USB charging port but then they would have to make a flap to waterproof the port when not in use. Unfortunately, it is just one more cable to keep track of. The Openrun Pro seems to have a good long battery life to it. Shokz states that the Openrun Pro has a 10-hour battery life. At most I have run it for eight hours without charging. The battery was not dead when I charged it. I just habitually put my devices on the charger before going to bed. Shokz states that the headset has quick charge capabilities. I did not time how long it took to charge the headset. I can only report that I have been using the Openrun Pro throughout the day and have not yet needed to charge the headset. Final thoughts: I have been looking for months for a good pair of headphones to use with my workouts. My focus was exclusively on earbuds which just were not working out for me. All of which I tried and returned to Best Buy. It never occurred to me to check out the open ear style of headphones. It took me longer to figure out the bass. Shokz should include information on the box or in the packaging to define their special features beyond just naming each feature in five different languages. These are not audiophile quality sound. Shokz even states on their website that Aid Conductive devices do a better job. They do a good enough job for a workout, housework, yard work, and for writing a product review. The Openrun Pro checks enough boxes that I will be using these for a good long time.

I’m always busy at home and don’t want to stop doing my chores or cooking when I get a call. Also, I cannot wear earplugs or buds, they just don’t fit. I have problems with the smallest buds. These are perfect because they sit on the outter ear. It was easy to connect and the sound is clear.

I like the headphone last longer the hour they tell you for 3 day if you use the for talking on the phone and music

Great product! I work construction I’m constantly in loud environments and I’m sweating a lot I can hear my music and make calls with no problems. The range on the headphones are amazing as well. I definitely recommend.

I love my OpenRun Pro Headphones. I use them all the time for everything from working in the yard to conference calls. They work great for music, audiobooks, podcasts, etc! We've bought multiple pairs for the family!!

I bought these bone conduction headphones because earbuds bother my eard and wont stay in. I did have to return the first set due to a static sound. I got my second set and love these so much. Not only is the sound great but i can also hear if someone speaks to me. I also really like the case they came with.

I simply love it, I can manage music connected to my phone and the quality is great. It is the best for allergic people doing sports, due to the pollen allergic people gets block ears, with Shokz you reduce to zero this uncomfortable sensation.

I had a lot of recommendations and I finally decided to buy some. I can say withput a doubt that these are the best pair of headphones I have ever owned. I dont leave the house without them. They sound excellent and I can still hear around me. I would definitely buy again and reccomend to everyone.

Sound is not fantastic when you're near a crowd, but I suppose that's the point? Definitely not good for podcasts or lots of speaking, but great for music when running. More comfortable than I had expected, no issues hurting the top of my ears like other headphones

I love these! I bought them for my son too! We both have small ear canals, so we dont lije putting things un our ears. It is much more confortable. Great for flights

A very excellent gadget in my daily one-hour brisk walk. This Shokz affords me to be aware of my surroundings and avoid any unfortunate incident possibly happening in my daily chores. The good sound also helps past the time, hearing my fave streaming music and podcasts. Keep up the good work, Shokz :)

These headphones are everything, I love that is waterproof and I can swim with them , sweat free and the quality of the sound is to die for. You can go wrong with these

3rd pair I gift to someone that is active and on the go. I have a pair as well! Discreet and lightweight. 100 recommend

Great item I love it it’s good for work good for driving it’s loud when you’re playing music very nice my sister got one I got my wife got one my two sons got one I’m trying to get all the family and ball and using this device

Great headphones, not so great customer support. My first pair started losing charge really quickly so i returned them to shokz. After wating over 2 months after my return and exchange was approved they still havent sent the new pair. But i love the sound and comfort so much i bought another.

Works great, not as loud as I'm used to with traditional headphones but I was able to hear my surroundings very well. They are also very comfortable under tight fighting hats or placing my head on a pillow. Overall great product

Best headphones in my opinion. Specially if you’re a person that needs to hear around you and take calls. Sound is perfect really. They only problem is they are not effective if your in a noisy environment.