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Customer Ratings & Reviews

$129.95

Customer reviews

Rating 4.6 out of 5 stars with 3627 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the OpenRun Wireless Headphones for their decent sound quality, comfortable fit, and insane battery life. Many users also find them lightweight and value their water resistance and easy Bluetooth connectivity. While the bass may be somewhat lacking for some, and there may be some buzzing at high volume, the price is the biggest drawback mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 3,627 reviews
  • Rated 1 out of 5 stars

    Shokz - NOT water resistant at all.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Used a few times while working out. Not even close to being water resistant. The unit will not turn on.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there -Shokz here! We're sorry to hear your OpenRun are not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Not a good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth to buy, sound quality is worst, disconnecting automatically even it’s charge is full,

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello - Shokz here! We're sorry to hear you aren't completely satisfied with your OpenRun. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thanks! AfterShokzCHT

  • Rated 1 out of 5 stars

    AEROSHOCK BLAHHHH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, the noise canceling isn't up to my standards as a truck driver. Blue Parrot provided better quality hearing and more talk time. The technology though is very impressive, good pair of headphones to impress friends.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Realy bad!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very bad I bought two and both had charging problems!!!

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello -Shokz here! We're sorry to hear your Shokz are not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t stay charged. I have to charge it every time I need it.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi Lesley-Shokz here! We're sorry to hear your OpenRun is not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Nothing like my other shokz

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep turning off after a bit of no use. My other pair never did this.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there -Shokz here! We're sorry to hear your OpenRun are not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too tight on my ears they were very uncomfortable to me. And the sound was terrible. Doesn’t let you when you have a phone call.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Recommended

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not impressed with the sound quality at all. It sounded hollow and distant. When I was outside, the ambient noise drowned out the output. I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    don't last

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these back on March 2020 and as of today july, 17th the right ear is nothing but static......And I'm not even going to mention the customer service.....NO PHONE NUMBER / and dont respond back to emails......

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I wouldn’t of even left one star but I had to I on

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t of even left one star but I had to I only had these since March 7, 2022 and it is now June 28, 2022 and they no longer work They won’t power on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Seemed decent for the 5 minutes they worked.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with my phone and used for a couple minutes to ensure unit worked. Plugged it up to a charger and 2 hours later headphones no longer work. :( Will update after I get a replacement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not great sound quality buy serves its purpose, I guess

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No recommendations battery life to short.dtill bother the ears

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello -Shokz here! We're sorry to hear your OpenRun are not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it's important to remove Shokz from the charger once the light turns blue.* Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Continues to break every year for no reason. The speakers inside come loose and rattle. This is our second replacement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shokz

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These only worked for two months, they were great while they lasted but definitely not worth worth 180 bucks to say the least

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t hear anything while using at work, would not recommend

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello - Shokz here! We're sorry to hear you aren't completely satisfied with your OpenRun! Since this order was fulfilled by Best Buy, if you decide these are not a good fit for you, we kindly ask that you reach out to their Customer Service directly so they may assist you with a return. Thanks! AfterShokzCHT

  • Rated 1 out of 5 stars

    Too expensive for the quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not connect to multiple devices. Randomly powered off during my workouts. Loss Bluetooth connection.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Boneyard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute trash. It appears to be ‘next level’ but literally every awesome feature advertised that makes them worth purchasing, fails.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shokz Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't hold a charge. I will be returning them to the store.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality, Weight

    Rated 5 out of 5 stars

    Excellent for jump roping and calisthenics.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These stay on place no matter what I'm doing in my workout. My workouts are heavy in explosive calisthenics and a lot of jump rope. These headphones are absolutely perfect for that. They are light, stay in place and have good sound quality. I bought them this morning and did a good workout shortly thereafter, and these are EXACTLY what I had been looking for. At first glance, I can't recommend these enough.

    I would recommend this to a friend