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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3707 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the OpenRun Wireless Headphones for their decent sound quality, comfortable fit, and insane battery life. Many users also find them lightweight and value their water resistance and easy Bluetooth connectivity. While the bass may be somewhat lacking for some, and there may be some buzzing at high volume, the price is the biggest drawback mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 3,707 reviews
  • Rated 5 out of 5 stars

    Best in class

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it for almost 2 years. Got the value as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mediocre sound, excellent situational awareness. Very safe for road work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New Headsets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally not a fan of these headsets. Main reason is the fit near my ear, the sound quality is a bit muffle and the actual bar the proceeds out from your ear moves around a lot. I found this when I am either walking or turning my head in conversation with friends.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not repurchase these headphones. I went to return them but missed the return date by 1 day. I was so disappointed with this purchase as the headphones weren't cheap. Hurts if you wear glasses and sound quality is horrible. It makes a vibration that is terrible when you turn the headphones up.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're very sorry to hear this has been your experience. In this case, we'd suggest a manual reset of the headphones to resolve the sound quality issues. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you! AfterShokzCHT

  • Rated 3 out of 5 stars

    Needs improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design behind the theory! It’s not adjustable to be exactly where you need them to be to get the best sound! Battery is really weak when it comes to always having to charge it. Talk time is less than a few hours at best. You can get through an hour workout and it’s gonna be dead after

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, I wish the headstrap was adjustable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using these headphones while working out!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! I do wish I could control the vibration more

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too small for me, muffled sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A couple of friends of mine swear by these. They're smaller framed than I am (6'4"). When I wear it, the mic is blocked so no one I talk to with it can understand me. Also not great for noisy areas... if you turn it up too loud it's vibrations are pretty annoying. Maybe if they made a bigger size.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for cycling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take one star off because the microphone quality is poor during cycling.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent For Outdoors Only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for outdoor treks. However, they are nigh impossible to connect to a desktop pc or laptop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent ear candy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well while i work. Can stay in the game while on the field. Bluetooth has great range. Its made good too, not easily broke

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise can be heard by others, not a big fan of that

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a great product. The only thing I dont like is when you have it at the loudest the vibration you get on your temple is annoying but once they fix that it will be 5 star product

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not loud enough

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough, I attended a lot of concerts in my younger years, and my hearing isn't what it used to be. These are really cool, but not for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was going to have a long time charged I charge it the whole night and in 1/2 hour it turns off I’m really disappointed in this product

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're sorry to hear this has been your experience. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it's important to remove Shokz from the charger once the light turns blue.* Thank you! AfterShokzCHT

  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the trex titanium for a long time and the sound quality and battery life were my only complaints. So I was extremely happy when these came out because they were billed to have better sound and an 8 hour play time. I have tried them for 2 days in case the first day was a fluke and the battery life on 3/4 volume is a sad 3 to 4 hours and the sound quality to me is no different than the titanium. I love the fit and weight but they are definitely not worth 174 dollars after tax. I have a 10 dollar set from a big box stores that has better battery life and sound. I will be returning them as soon as possible and I'm done with the trex brand.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good Idea, Poor Execution

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't have any ability adjust to your head which is frustrating. The open air sound is nice and doesn't hurt your ears as much. But the inability to adjust the fit is a big downside. Also the proprietary charging cord is ridiculous.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there - Shokz here! We're sorry to hear you aren't completely satisfied with the fit of your Shokz! Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thank you. AfterShokzCHT

  • Rated 3 out of 5 stars

    Good but in ear is probably the way to go

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best sound when there’s other noise around For some reason, it keeps disconnecting from my phone by itself

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I suggest you pass and buy cheaper ones.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and brand name these should be way better. Sleek design, but starts buzzing at high volume. Prefer my cheapo (1/4 the price of Razr) set bought online.

    No, I would not recommend this to a friend