Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $129.95

Customer reviews

Rating 4.6 out of 5 stars with 3561 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 3,561 reviews
  • Rated 5 out of 5 stars

    Great for walking

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work very good, needs to have longer battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ears are finally open

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this you can still hear and your ears are free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother loved it! Great gift. Great price as well

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for music

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for audiobooks and phone calls. Horrible for music... zero base. Hurts if you wear it for too long. Not worth the price. Worth $100 Max.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Battery Life

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second pair since September 2021. They don’t hold a charge for more than 2 hours. The first pair used to hold charge for an entire 6 hour playlist at work but don’t even make it last two hours. Just had them replaced with a brand new pair and not even a week in they are the same way.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    :(

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spend almost 150 Dlls and only got to use them a few times during the couple weeks I got them, the headphones died and didn’t charge back, I went to Best Buy 17 days after the purchase to get a new ones or my money back.. They didn’t helped me. just told me to call Shokz Company… I Did and still waiting for them to help me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About what i expected. I use them on the treadmill and elliptical.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Batter life is very poor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm on my 3rd pair of these because months after getting them the battery stops holding a charge for more than a couple hours. I'm returning these again and getting some Samsung Galaxy +. I've heard nothing but good things and I'm sick of exchanging them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fragile

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money, they break easy, the sound is good

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ended up returning these

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the concept of these but was disappointed with quality of sound.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the aftershocks they where way better than these. Battery does not last long . Aftershocks would last at least 10 hours on a sun charge these don’t. Talking or listening to pandora max 4 to 5 hours don’t waste your money do not recommend

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Eh... Nothing special.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed with the sound quality at all, and did not enjoy the vibrating up against the side of my head.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not what you think it would be, the feel is ok, but shakes too much when the bass comes out of the speakers. just not what I wanted. The idea behind it makes sense, but not great sound quality at all.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Crackling when changing the volume

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones crackle when you change the volume on iPhone. Tried an entire different pair with an exchange and they still crackled! Maybe stick with the pro? Im not sure if the pros do it but I’d imagine they will be better

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi -Shokz here! We're sorry to hear your OpenRun are not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. Thank you! AfterShokzCHT

  • Rated 2 out of 5 stars

    Stop making noise I can't hear my music

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The world around a state is just too noisy and these headphones don't provide any way to block that noise out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stops pairing after 2 months of use.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it works well (good connection range and speed). It stops working (bleep sound but no "connected" when pairing) after 2 months. I tried the reset following the instruction on the website, guess what it no longer enters "pairing" mode by keep pressing the + button (only "Welcome to Aftershokz, battery high" but no "pairing").

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hey there! We're sorry to hear this is happening. All AfterShokz come with a two-year warranty. Please visit our website directly to submit a warranty claim for your AfterShokz so you can receive a replacement pair. Once on our website, click on the “Support” tab at the top of the page, then select “Warranty Claim” the instructions for filing a claim will be available to you. Please contact a Customer Happiness Team member for further assistance. Thank you! AfterShokzCHT

  • Rated 2 out of 5 stars

    Not for everyone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product and returned it a few days later. It's not adjustable, it was too small. It would not fit.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t hold a charge after About a month

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good for the first month. Now they can’t even last an hour and a half. Not worth the money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Battery Life

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is much poorer than advertised. I have fully charged these headphones at minimum 3 times during the amount of time I have owned them and they do not exceed 4 hours of service. I used them on a 2 hour flight to Chicago From Austin fully charged from start of flight and they died before we even landed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great concept terrible quality reliability

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In concept these are great headphones for running. They let the sound play without blocking out surrounding sounds. Great way to avoid getting run over. Bought the prior model and used it for about a year before they stopped working. Decided to try the new aeroplex. Sound was a bit softer but got used to them. These lasted two months. Very disappointing.

    No, I would not recommend this to a friend