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Customer Ratings & Reviews

Your price for this item is $129.95

Customer reviews

Rating 4.6 out of 5 stars with 3561 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 3,561 reviews
  • Rated 2 out of 5 stars

    Bad product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has gone downhill since the original cuts out a lot and doesn’t stay connected

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery life is not 8 hours as described.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am giving one star because they just don’t last the 8 hours I expected. I purchased this brand 2 years ago and the older model actually had the battery life it was described to have. 8 hours of life actually meant 8 hours of life. These last 6 hours under minimal use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unuseable and a bad idea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unusable. It causes a vibration in your "skull bones" that is absolutely intolerable. I used them twice and felt like I was going to throw up after ten minutes, both times. They're tossed in a corner, where they shall remain.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wireless headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People say the sound comes through muffled. Its a little uncomfortable on my ears.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Aftershock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No bass they fall off and poorly on sound quality!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Microphone is crappy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version is worst than the first. I now have to put the mic to my mouth for others to hear me

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It works that’s all

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money not worth it sound quality and volume is poor battery life isn’t great

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept. Product is lacking in quality. Many issues.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not a fan of these. The sound is not that great for the price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Kinda works

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what to expect, but these don't sound very good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 2 weeks. Then it would not turn on and got very hot while charging. Luckily, it did this on the last day I could return and I did. Replaced with the open move model and it would not turn on out of box. This company has a problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I loved these until they died after 2 1/2 months.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these until they died. I had them 2 1/2 months and had no issues with them whatsoever. Then they just died. Stopped working, won't charge, no lights, no sounds, nothing. I can't return them and can't afford new ones. So disappointed.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hello-AfterShokz here!,
      We're sorry to hear your AfterShokz isn’t turning on. We have a two-year warranty on all AfterShokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team at Hello@Aftershokz.com so we can assist you further. Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Will mute on many apps such as Zoom

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does not work with many apps. They will mute you while you are speaking. Shokz rep gave me the truth when I called them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth to buy, sound quality is worst, disconnecting automatically even it’s charge is full,

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hello - Shokz here! We're sorry to hear you aren't completely satisfied with your OpenRun. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thanks! AfterShokzCHT

  • Rated 1 out of 5 stars

    Shokz - NOT water resistant at all.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Used a few times while working out. Not even close to being water resistant. The unit will not turn on.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi there -Shokz here! We're sorry to hear your OpenRun are not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Uncomfortable.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave headphones 1 star because there are very uncomfortable. They are very small, and I have a big head. The headphones pinches just behind the ears causing discomforted. I never even turn them on, return to right away.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Realy bad!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very bad I bought two and both had charging problems!!!

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hello -Shokz here! We're sorry to hear your Shokz are not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t stay charged. I have to charge it every time I need it.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi Lesley-Shokz here! We're sorry to hear your OpenRun is not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Did not work at all

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrived as new in a sealed box and since day one the battery drained in matters of minutes. Did all the recommendations from the website Troubleshooting and it helped for a one time use then drained again. I returned and will be shopping for different brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy with the service at best buy on Ray & I-

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great only problem was the staff it was my birthday and I was supposed to get 10%off and the girl at the register refused to give me the 10%. Just because she hated her job doesn't give her the right to ruin the say for the rest of us.

    I would recommend this to a friend