Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$89.99
Save $39.96
Comp. Value: $129.95

Customer reviews

Rating 4.6 out of 5 stars with 3663 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the OpenRun Wireless Headphones for their decent sound quality, comfortable fit, and insane battery life. Many users also find them lightweight and value their water resistance and easy Bluetooth connectivity. While the bass may be somewhat lacking for some, and there may be some buzzing at high volume, the price is the biggest drawback mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 3,662 reviews
  • Rated 1 out of 5 stars

    Have to get better!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I somewhat like the way these ear headphones operate but at the same token they do not give enough clarity for the cost.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello - AfterShokz here! We're sorry to hear you aren't completely satisfied with your AfterShokz! Best Buy offers a 15-day return policy on AfterShokz. Bringing this item back to a Best Buy store is the quickest way to process a return or exchange. All of our headphones come with a 2-year warranty. Please contact the Customer Happiness Team at hello@aftershokz.com if you need any further assistance. Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Don’t bother

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No different than regular headphones. Just more outside noise. Horrible sound quality. Better off an over ear headphone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money, sound quality is horrible, sounds muffled, or in a deep tunnel I dispise this headset.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hey there! We're sorry you've had this experience. If you feel that you received a faulty unit, we have a two-year warranty on all AfterShokz and would be happy to assist you in receiving a replacement pair. Please contact us at hello@aftershokz for further assistance. Thank you. AfterShokzCHT

  • Rated 1 out of 5 stars

    Junk

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charged one time then it stopped charging. It might be the new charging design.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Sound Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me sound is very poor quality. Similar to old school walkman headphones. Will be returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good until it stopped working, not even a year! Just waste of money IMO

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello Juan -Shokz here! We're sorry to hear your Aeropex is not working properly. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further. Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Poor Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and fit are horrible. Worse purchase ever. I’m an owner of over 16 earbuds/headphones!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product stopped working

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product stopped working after a few months. The device would not charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage - Save Your Money

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed after a month of use. Won't turn on, won't charge. And now the company is ghosting me.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hey there! We're so sorry to hear this, we have a two-year warranty on all AfterShokz headphones! We'd be happy to assist you in filing a warranty claim, please email us directly at hello@aftershokz.com so we can assist you further. Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Big mistake

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t last more than one month. Don’t buy one they only give you one week to take it back.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hey there! We're so sorry to hear this, we have a two-year warranty on all AfterShokz headphones! We'd be happy to assist you in filing a warranty claim, please email us directly at hello@aftershokz.com so we can assist you further. Thank you AfterShokzCHT

  • Rated 1 out of 5 stars

    Uses a proprietary charger

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my other aftershokz used a standard USB-C plug to charge these have a special connector which makes them a pain

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit working after 2 months and very hard to return to company and get zero answers

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life only good for about two and half hrs not even close to the eight hrs that it says!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for me and maybe you

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the first earbuds i love. I am hard if hearing and these are better than any buds I’ve tried. They dont go in the ear so they are so comfortable and you can’t accidentally hit a button when trying to adjust them. The sound quality is amazing. I wear hearing aids (not while using) and i have never had to put these on full volume to hear. They are so good i bought a second pair. I recommend the one with the shorter back strap. They had a display go by and try them out. Youll be surprised and i forget i have them on my neck when not in use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. Very comfortable. I love that you are able to enjoy music and be aware of your surroundings.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    very bad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was working fine for a while. then it just disconnects. very bad.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hey there! We're sorry to hear that your Aeropex are disconnecting. Nearly all connectivity issues can be resolved with a manual reset. You can perform a manual reset on your headphones by following these instructions:
      *Please turn the device you're pairing your headphones to off then back on before resetting*
      1. Start with your headphones powered off.
      2. Enter pairing mode by pressing and holding the volume+ button for 5-7 seconds. Your headphones will turn on, and then the LED light will flash red and blue.
      3. Press and hold the multifunction button, volume+ button and volume- (all three buttons) button simultaneously for 3-5 seconds. You'll hear beeps and/or feel vibrations. This may take several attempts.
      4. Turn your headphones off.
      Your headphones are now reset and can be re-paired to your device.
      Please contact our Customer Happiness Team for further assistance. Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    50 days, 5 uses, stopped working

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ten days after its return period ended, it stopped working! Don’t waste your money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    do not buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no worth the money at all. sales person gave wrong i.formation on them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    its ok

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought in January of 2020 and the answer button stop working and voice quality is ok....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT what I was looking for

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned them. They were suppose to come with a wire, not be wireless.

    No, I would not recommend this to a friend