Customer Ratings & Reviews
- Model:
- S710-ST-RD-US
- SKU:
- 12374492
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Not worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for cycling. They don’t have base unless you use ear plugs they come with. Which defests the purpose. ok i could live with out base for safety to hear cars around me. But my temples hurt from using these. So much i can’t stand them. Definitely going back. Cool concept. But not worth the money. Also the button controls to switch tacks is pretty rediculous.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello- Shokz here! We're sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thank you!
Returned after first use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after first use. Was a gift for my son and he had to return
No, I would not recommend this to a friendPOOR QUALITY AND WORTS CUSTOMER SERVICE!!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.6 MONTHS AND THE BATTERY DIES OR SOMETHING ELSE HAPPENS CAUSE DO NOT CHARGE ANYMORE. THE CUSTOMER SERVICE IS THE WORST, NEVER RESPONSE FOR THE CLAIM. NO LO RECOMIENDO.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're very sorry to hear this has been your experience. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team so we may further assist you. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you!
Doesn’t work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t work under water. Not sure if songs have to be added to it in order to work but the minute you put your head under water, the Bluetooth disconnects
I would recommend this to a friendBrand response from Shokz
Posted .Hi Nicole- Shokz here! Bluetooth cannot travel through water. The MP3 setting is available to use during swimming. Once songs have been uploaded to your OpenSwim Pro, you'll be able to use the MP3 setting while swimming. Please reach out to our Customer Happiness Team if you'd like any more assistance. Thank you!
May try again
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No thank you, maybe i just got a bad pair. I did return them.
No, I would not recommend this to a friend