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Customer reviews

Rating 4.7 out of 5 stars with 282 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-9 of 9 reviews
  • Rated 3 out of 5 stars

    Swim junkie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good waterproofing-no issues there. The bluetooth is limited once you are in the water. I guess you have to have your phone with you while in the pool. Open water I think you can bring your phone or at least have a holder with waterproof case. Sound quality in the water was good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Left alittle high and dry

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I'm impressed with this item, but the only shortfall I've noticed is the volume. Given the design I thought it would not be to me maxed out and still not be that loud. I've tried multiple positions etc and no luck. In the pool I thought it would be able to keep up but flip turns I find it tends to not hold on that well. I have a 15yr background in competitive swimming and I have to allow my turns to a crawl and hardly push off to make sure I don't lose this. I can definitely think of a better wrapping design for hold security. Hope this helps anyone looking at this for swimming.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Returned it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have good sound, but in my case, they caused me pain in the area where the earphone sits, so I returned them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Waterproof

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound , love the waterproof. Does not work will under water though. Loses connection .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    tiny changes in their models.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When connecting to an ALEAD Bluetooth sound receiver/microphone, it repeats voices and may have an audio issue or backfeed between the two microphones, since Swim Pro has a microphone in it as well. Either way, I'm having a problem when using it with a Bluetooth-paired microphone to create a workaround hearing aid system, which is why I've been purchasing from Shokz for a long time now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get OpenRun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get a newer model, who needs music when you swim? Battery isn’t as good as the run and people complain about my voice. Openrun 2 is the way to go. If you really need swim music, this does work, but if you don’t go newer, unless they upgrade these.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't work underwater but otherwise great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great overall outside of water, but I had originally purchased for swimming & sound cuts off underwater, so doesn't really work for intended purchase. I would not recommend for water use as advertised, however, it is excellent for use in other applications.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They were ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned these because the Bluetooth does not work underwater. Only mp3 function does

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    my review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    headset works ok but very difficult to change settings in the pool. the non pro version is much easier to use in the pool. pro version controls are much smaller and much closer together

    I would recommend this to a friend