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Customer reviews

Rating 4.7 out of 5 stars with 282 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 44 reviews
  • Rated 4 out of 5 stars

    Best Waterproof headphones or ear buds.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has the most amazing battery. Clarity on the receiving end of a phone call is super good. Max Waterproof leaves me feeling free to always use it. Only problem is volume in crowed spaces isnt always loud enough. Trick adjust them to sit in ear canal turn volume down a little after and your all set. Sleek desing for phones.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Very good at what it does, but…

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verdict: The Shokz OpenSwim Pro Headphones deliver all the strengths of bone conduction earphones, and much more. They are sturdy, stay in place, easy to use, and actually work in the water. However, I think they are not for everyone and/or not for many situations. If you buy them for specific uses, you will be very happy. Initial impressions. They are sleek and nicely designed. While very light, they stay in place well, even while running or swimming. The buttons have nice tactile feedback. The earphones come with a nice pouch, a quick start guide, charging cable, and earplugs. Setup. Very easy and typical setup for earphones, including with my Apple Watch. However, I had to “forget this device” on my iPhone before I could connect to the watch, so I think these headphones have a 1-device at a time limit. Sound. This was my first time using bone conduction headphones, so I didn’t know what to expect. While the technology is very cool and works well, sound quality is not for audiophiles… Without earplugs, the sound lacks a little clarity, but mostly suffers on the lows, with mids at average, and highs being quite good. The headphones sound much louder at the same level when putting on earplugs, and now the lows are noticeable, but sound lacks significantly clarity, almost sounding muffled. I understand that it’s just part of the bone conduction delivery, and it’s ok. Running. Restating the obvious… there is no passive noise cancellation on these because they are open-ear. However, this also means that they are not optimal for listening in loud environments. I tried to use these on a treadmill for a running workout and it was not enjoyable because in this case, earbuds are used to block some of the noise and provide an immersive experience. On the other hand, I used these for an outdoor run on a forest trail, and they provided a unique experience; I could hear my music, and I could also hear birds chirping, my shoes hit the ground, and maintain awareness of other runners. Pretty cool! While I would not recommend these for commuting and indoor workouts (treadmill, gym, etc.), they are GREAT for quiet environments where you want to be more connected with your surroundings. Also, they are easy to grab, turn on, throw on, and go. Swimming. I thought I would be sooo smart by connecting my Apple Watch to these headphones so that I could swim and listen to my playlists on my watch, but nature won… I guess Bluetooth (BT) doesn’t travel well through water, so that didn’t work. It dawned on me that this was the purpose of the MP3 function… So I loaded music on the headphones from my computer. Essentially, the earphones become a thumb drive, and you can add MP3 files into the Swim Pro drive that appears on your computer. I also happen to have thousands of MP3s from the “old days” so no-big-deal to create an epic playlist for swimming. As a millennial, this was easy for me, but this could be foreign concept for younger generations… my teen kids don’t know what an MP3 is! Performance in the water is good, with the same comments about sound from the previous paragraph. The headphones stay on, and you have music while swimming. Pretty cool! Controls. Switching from BT to MP3 is easy by holding both the + and – buttons at the same time until you hear the notification. This is nice because you can access unlimited music through BT, then switch to your MP3 playlist for swims. The general controls are easy to find and work very well, even in the water. Things I like: - Very easy to put on and use - Comfortable - They stay on while running and swimming - Great to maintain awareness of surroundings - Bluetooth and MP3 capable - It comes with a pouch and earplugs - The quick start guide is actually useful - Decent battery life - Easy to charge connector Things I don’t like: - Not great to use in loud environments or noisy activities (i.e. running on a treadmill) - Sound quality is ok, but it’s a worthwhile tradeoff depending on the activity Overall, I think that the Shokz OpenSwim Pro Headphones are not for everyone, but if they fit an activity or use case for you, you will love them and they will perform very well for you. While I will mostly stick with other earbuds and headphones that block out the rest of the world, I do plan to use these regularly for nature runs and swimming… they are wonderful for these activities. As a general pair of everyday earphones, I would rate these at 3 Star. For a pair of bone conduction headphones and solution for nature runs and swims, I would rate these at 5 Star. I hope this review helps a few people.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Shokz OpenSwim Pro Bone Conduction Sport Headphone

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TL;DR: 1. SETUP: Turn on the Shokz OpenSwim Pro’s, make sure your phone is in Bluetooth Pairing Mode, tap on “OpenSwim Pro by Shokz” and you’re connected. 2. USE: At first, you can feel them “hug” your jaw. Within a few seconds, they’re not really noticeable. Within a couple minutes, I forgot they were on. 3. USABILITY: I’ve worn them in the pool and on walks. I have about 5 hours on them so far and haven’t needed to recharge them after the initial charge. They work well for sports, podcasts, music and phone calls. 4. OVERALL: They are light and functional. These will work for what I initially intended them for - which is for activities, including swimming, biking, hiking and walks at work - they have excellent weather resistance. 
A coworker uses the OpenRun Pro’s almost exclusively. He prefers them to buds, as he has lost more than one pair of those. He enjoys these, as he can loop them around his neck when not I use. I kept asking how the battery life and sound. He kept saying both were “excellent”. So, I’ve kept eyeing them for just over a year and have asked a bunch of questions. I liked the OpenRun Pro’s, but wanted something a little more weather resistant, as I have been in unexpected downpours, as well as wanting to be able to take them on the water (specifically kayaking). I wanted something that I could listen to a variety of different things for personal (podcasts, music, YouTube/Social Media) and professional (phone calls and conference calls) use. I also wanted to be able to stream media that the OpenRun Pro could do, but the OpenSwim could not ( you have to download what what you to them prior to using - so no streaming). Then came the OpenSwim Pro…it has everything that I wanted, so I ordered them. I just recently received them and have used them over the past few days. When I first put them on, they were a little awkward, mainly because I am used to earbuds, specifically Apple’s AirPods Pro 2. Within a short time, I didn’t even realize I had them on. I made and received a few calls and no one knew what I was using. When I asked, everyone thought I was inside my office or parked in my car. I haven’t used them in windy conditions, but I haven’t had any complaints in normal conditions. When it comes to sound quality, they are very clear - whether it is on dry land or in the water. Even with the equalizer function, they are not audiophile quality by any stretch of the imagination, but they are clear and distortion free; you can hear everything well. On my iPhone 15 Pro, I use voice isolation, which also aids in the call clarity. Most of the functions and navigation are on the left “ear bud”,” including the propriety charging port. There is a multifunction button for things like Siri and Hey Google on the right side. I am happy with these, especially for their sports functionality. I will continue using them complementing my earbuds, which offer a different set up options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SHOKZ OPENSWIM REVIEW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headphones because they've been great for my swim workouts. The one thing that bothers me about them is the fact that they are looser in the back. Otherwise the sound quality is great and they are pretty comfortable. I really appreciate not having anything inside my ear with these and they aren't super bulky either which is a huge plus. Overall I'd say these are a solid buy if you swim a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This thing is pretty cool and great for workouts

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for working out and walking until it gets warmer outside when I will use it for swimming. So far it has been pretty awesome. It fits very well and I sometimes forget I'm wearing it. I can still hear my surroundings very well and it works as a reasonable substitute for my work microphone if I have to answer a call when I'm away from my desk. My primary use for this was intended to be working out (lifting weights, walking, running) and it has been great for that purpose. Sound is clear, and it isn't distracting or bothersome in any way. The only issue I have identified so far is switching between devices. If I have to switch devices, I need to turn the Shokz off completely and then hold the power button through startup until it goes into pairing mode. Then I am able to select it as a device from any machine that it has been previously paired to (without searching for it again). Otherwise, I haven't been able to get it to switch the device it is attempting to connect to. Overall I would give this 4.5 stars if I could be that precise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must for all swimmers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the SHOKZ OpenSwim Pro for about a month now, mainly for swimming, and honestly it’s been a really good experience with a few small downsides. At first I was pretty skeptical about this kind of swimming headphones. I really thought it might just be a gimmick or not work properly, but I’m actually really glad I got them. One important thing is Bluetooth doesn’t work underwater, so you have to use MP3 mode. The music is stored directly on the headphones, so you just load your songs whenever you want, and then you’re good to go for your swims. It basically feels like an old iPod Shuffle. The cool part is the sound actually gets better underwater than outside, which surprised me a lot. The build quality feels solid. They stay in place the whole time and don’t bother you at all while swimming, even during longer sessions. They also feel pretty durable. I just hope they last long term. MP3 mode could definitely be improved though. There’s no playlist option, and the shuffle mode isn’t great—it can feel repetitive and not very smooth to control. Battery life is around 3-4 hours in MP3 mode, which is fine but not amazing. Overall, they’ve made swimming way more enjoyable for me, and I’m really happy I ended up getting them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it, good battery life. He uses it outside all day without any pain .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shokz works swimmingly!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy when these came out, as I love going to the pool or jacuzzi and not having to worry about getting my headphones wet. These are great. You do have to switch to MP3 mode if your going under water and it holds a tone of music. If your just sitting in the jacuzzi you can leave on Bluetooth mode and they are still waterproof. The only thing I hate, is they take a different charger connector, so I have to have 2 separate chargers as I have other Shokz headphone. I love them, just wish they were a little cheaper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game changer, pricey but worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound quality, really a game changer being able to listen to music underwater. it makes me want to swim more. i was worried it would slip off during swimming but i had no issues even doing flip turns while swimming 20+ laps. it stayed on my head even without a cap on, which is nice. however half of the songs i uploaded are data error, which could be my fault, but there’s no way to check which songs contain data error. It is annoying for less than 100 songs and downright impossible if there was actually the max of 8000 songs downloaded.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would purchase again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds, comfortable fit, value for the money, can't say yet, have to see how they do over time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome priduct

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and hold a charge. Had them for a year and still work like new with daily use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds great for what they are

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall sound quality is very good out of the water. I have yet to try them while submerged though. The highs/mids are the best aspect of the sound on these but the Bass is about what you can expect from any other bone conduction device, although not bad. The MP3 feature is great and pretty easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great in the pool with the earplugs in. I swim in a short pool, so I do tethered swimming with a full face snorkel mask. When I use these with goggles, the sound of bubbles when I exhale drown out the music, but that's not the headphone's fault.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as promised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful sound in -and out- of the water Not great for voice transmission over phone calls

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Swimming with you're music

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The battery holds a decent charge and the sound is pretty good in the water. Def a good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, loading music could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For swimming or sitting in the hot tub they’re great. Only gripe is not being able to load Apple Music songs to the device. You MUST own the rights to the music. Also you can’t load music via the app. You have to do it from a computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Makes cardio fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it's job and makes swimming fun! Only downside is that if you wear it for a bit long it starts to annoy you with tightness. Other than one negative, it makes cardio fun.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So, so range. Quality construction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited range using bluetooth via iPhone otherwise appears to be quality product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones to swim, run and also for cycling. Good quality and sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was surprisingly good for bone connectivity. Comfortable to wear.

    I would recommend this to a friend