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$34.99

Customer reviews

Rating 3.8 out of 5 stars with 424 reviews

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72%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the product's performance, speed, and service. Many users have found the signal strength and price to be acceptable, and some appreciate the coverage it provides. However, a significant number of customers have expressed concerns about data usage, and some have reported issues with activation. A few customers have also reported negative experiences with the mobile hotspot device itself.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 424 reviews
  • Rated 5 out of 5 stars

    Backup to help with school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to have a backup Hotspot for my child’s school work. Heaven knows with COVID students are stressed out enough. So having a backup to ease her mind was well worth the money I had to spend for the Hotspot device & the monthly plan. I wish internet wasn’t so expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and convenient. Great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to be able to use this while traveling. Was able to activate and use just when it was needed. Able to connect several devices.

    I would recommend this to a friend
  • Cons mentioned:
    Mobile hotspot

    Rated 1 out of 5 stars

    Non-Returnable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a bundle with a Simple Mobile Hotspot. The Hotspot was defective and so was the replacement that was sent to me. I tried returning this, but digital cards cannot be refunded…now I’m stuck with a useless card.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Simple Mobile Hotspot 15GB Card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have wifi at home, so I only use this when I’m not at home, mainly commuting places. Works great, enough to get me through the month most of the time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hotspot for presentations on the go

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use - works great for presentations on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hot Spot and service plan by the month.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great WiFi, have not had an issue getting service, Can be slow at times, if not on a T-Mobile tower but that’s to be expected. Price is average for a hot spot. Would like to see a better pricing for only 40gig.

    I would recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 1 out of 5 stars

    Worthless!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hot spot would activate so this was useless. It has been hard to get my money back. All this was was an exercise in futility.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I call the number on card no one answered call multiple times

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth plan for travel data

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this as travel time data use. Used for multiple trips and helping a lot to stay online as backup to my mobile data. Full time use for my kids to connect to wifi and watch videos during the trips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple mobile and sinple to use

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use, bought this for a friend who ran out of cellphone hotspot data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Budget hotspot is hot!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    effective and helpful - I buy it as needed and love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh. Did the job but was a hassle

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call support to get t he code to load.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Customer Support

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product works fine, customer support process for is the pain point

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Internet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received good internet signal to work with Teams meetings my only complaints is doesn’t last enough.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hotspot and digital delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convient delivery to email. Great device for remote learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy buy easy connect WiFi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase Even easier t connect my WiFi that admit connected at time of purchase either

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 1 out of 5 stars

    Very Deceiving

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hotspot setup is bad. Bought a bunch of hotspots for my business as a backup. Just in case, but you have to have a subscription. As soon as you use the data it runs out in 30 days. No good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Working Remotely in Rural Area

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working Great so far....am visiting relatives with no Home Net work in a Rural Area. I have been able to work remotely all week!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    40g hotspot data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to download the date to hotspot, only problem I have is 40 g didn’t last long. Lol

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hotspot not so hot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tool. Spotty service. And you make me type a minimum of 50 characters for my review.

    No, I would not recommend this to a friend