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Customer Ratings & Reviews

Your price for this item is $34.99

Customer reviews

Rating 3.8 out of 5 stars with 419 reviews

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72%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the product's performance, speed, and service. Many users have found the signal strength and price to be acceptable, and some appreciate the coverage it provides. However, a significant number of customers have expressed concerns about data usage, and some have reported issues with activation. A few customers have also reported negative experiences with the mobile hotspot device itself.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 419 reviews
  • Cons mentioned:
    Mobile hotspot

    Rated 1 out of 5 stars

    DON'T BUY ANYTHING FROM SIMPLE MOBILE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This never worked. It wouldn't load and Simple Mobile keep blaming BESTBUY. Regardless I didn't get my money back. I want my money back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great appreciation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    customer service was amazing htey nice and patience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hotspot and digital delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convient delivery to email. Great device for remote learning.

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 1 out of 5 stars

    Never again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was gone in 2 days. Using this for home gaming or anything really is no good. I’ve bought 4 cards in under a month

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Working Remotely in Rural Area

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working Great so far....am visiting relatives with no Home Net work in a Rural Area. I have been able to work remotely all week!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, Efficient & Safe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows me to quickly and efficiently add data to my Moxee Hotspot. I prefer buying these pin cards rather than providing my credit card info to my phone provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple Mobile Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Simple Mobile Hotspot digital delivery plan/process was intuitive. The setup was relatively easy and worked well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth transaction and easy to use. I would recommend both the product and bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way to use. Does exactly what you would expect from it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't fall for it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible scam product. Do not easte your time and money with this. Best Buy will not refund your money if you purchase the first month's service even if you have paid for everything in their store. Good luck trying to get a refund from Simple Hotspot. There should be a slot for zero stars, because that's what they really deserve. Shame on Best Buy for dealing with a dishonest entity like that!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 1 out of 5 stars

    Not enough

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only watched 3 movies on my smart tv and turned the hotspot off during down time yet still ran out of data after only 24 hours

    No, I would not recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 1 out of 5 stars

    Not pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I purchased the data card with the the hot spot I had trouble activating it. The simple Mobile people tried to make me buy more data even though I already did. I never used it and returned the hot spot and the data.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Email

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent gotten the email yet I dont know why so ill keep waiting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy n happy The online buying process is simple yeah I’m glad I found this Best Buy app and will continue to use it from this point on Thank you very much for your service and product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great . It Comes In Handy , No Need Go Nowhere To Pick Up !! Saved Us A WALKING TRIP ! I will be bacck for more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great data plan!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this data card to use during a hospital visit with poor quality wi-fi. It was easy to use and supported multiple devices. I will definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Are you buying the right data?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you've bought the mobile hotspot make sure you're buying the mobile hotspot specific data!! I bought this with a new Moxee hotspot and it was very easy to set up.

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 1 out of 5 stars

    Not a good buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The card is worthless. This card is supposed to last for 30 days. Minutes gone after 24 hours. Brought it Friday empty by Sunday.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    zoom calls were clear

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i needed this for a backup wifi untill my cable modem was installed. took video chats without any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hotspot

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did what it needed to do. Don’t connect too many devices as it will cause delays.

    I would recommend this to a friend