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Customer Ratings & Reviews

Your price for this item is $34.99

Customer reviews

Rating 3.8 out of 5 stars with 419 reviews

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72%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the product's performance, speed, and service. Many users have found the signal strength and price to be acceptable, and some appreciate the coverage it provides. However, a significant number of customers have expressed concerns about data usage, and some have reported issues with activation. A few customers have also reported negative experiences with the mobile hotspot device itself.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 419 reviews
  • Rated 5 out of 5 stars

    Hotspot Starting Place

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I use less data then I originally anticipated so start with this size and see if you need to move up or down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great love the email delivery service hahaha

    I would recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a hotspot and data plan on internet could not get it activated.$83 gone .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Getaway

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camping and this is exactly what we needed for our short trip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful I recommend it if need wifi outside of your house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bad buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t work, hasn’t worked since the day I bought it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hotspot usage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is always available. Very convenient that it is activated electronically within minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came same day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this card through email, right after purchase. Lasted all month, school work, surfing, and playing game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For hotspot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complain. Easy to redeem in app or online to activate the hot spot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for on travel

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic hotspot refill use it on travel days to connect and finish my work duty

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 1 out of 5 stars

    Do not get

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customers service is very poor with how fast it gets used up with even one person its better to just extend a phone plan honestly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Personal hot spot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for my travel Very happy with the service and connectivity

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would never recommend this product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple Mobile asked for a different number than you gave me so I never got to down load the internet on my laptop for our vacation. So I would give it no stars but had to put one. We are very unhappy and had spent money that we got nothing for it. Also being on the weekend you had no one to help my wife cancel the order or even help her, just your automated in your help area and that was of no help.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Life Saver.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really came in handy while traveling 11 hours in the car with my two kids.

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 1 out of 5 stars

    To Little for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To much for to little. Charging twice as much for half the gigabytes. it not a bad review for Best Buy but a bad review for the simple mobile all that money no roll over data. Smh

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hot spot no contract data

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to load and receive through virtual delivery.

    I would recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 1 out of 5 stars

    Too bad Best Buy doesn’t support what they sell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hotspot wouldn’t activate out of the box. It took two weeks. And Best Buy wouldn’t help. I had to work directly with the product maker.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    reload simple movil

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to reload via phone or calling it in or best way is online to reload your simple devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic honestly couldnt believe wow just awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobil plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product loved it! Very perfect for going on the road especially working on road

    I would recommend this to a friend