Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$34.99

Customer reviews

Rating 3.8 out of 5 stars with 424 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

72%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the product's performance, speed, and service. Many users have found the signal strength and price to be acceptable, and some appreciate the coverage it provides. However, a significant number of customers have expressed concerns about data usage, and some have reported issues with activation. A few customers have also reported negative experiences with the mobile hotspot device itself.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-424 of 424 reviews
  • Rated 1 out of 5 stars

    Do not buy SimpleMobile hot spot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT BUY this product. Simple Mobile switched from Tmobile to verizon, but BestBuy SimpleMobile have the old (tmobile) sim cards and refused to replace my hotspot device. I am stuck with a $50 hot spot box, and a not-usable $35 data card. Customer no-service from BestBuy and SimpleMobile.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dont do it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely do not buy this, best buy sends the wrong codes, and when you call to ask for help they hang up on you multiple times. save yourself the 50 bucks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Moblie hotspot no work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    onec time I bought mobile card hotspot 40GB ($40.99)data plan to adds my hotspot not working and i call to customer service say sorry can’t help the issue who buy it should think about it before to buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not ever EVER shop with best buy again. I purchased a hotspot and they keyed my email in wrong and No one would help me get my correct pin number to activate my stuff so I never got to use.

    No, I would not recommend this to a friend