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Customer Ratings & Reviews

Your price for this item is $34.99

Customer reviews

Rating 3.8 out of 5 stars with 419 reviews

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72%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the product's performance, speed, and service. Many users have found the signal strength and price to be acceptable, and some appreciate the coverage it provides. However, a significant number of customers have expressed concerns about data usage, and some have reported issues with activation. A few customers have also reported negative experiences with the mobile hotspot device itself.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 419 reviews
  • Rated 5 out of 5 stars

    Mobile hotspot refill

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it works well with my personal hotspot box. Just wish it was more options for more than a month

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good while it lasted, took me a minute to set it up. The network was pretty decent and not much interruption. It's good from my point of view.

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 1 out of 5 stars

    Check device first! They don't want 2 refund onlin

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely dissatisfied, bought a hotspot device from best buy also purchased the warranty and monthly serv. And ultimately had to argue for the refund of this never used simple mobile digital pin. Simple mobile rep referred me back to the store of purchase. Incorrigible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best travel hotspot!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really simple easy to use hotspot plan. Device is great too and battery life is decent.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    None

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product itself was wonderful. However getting it online was a huge hassle.

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 2 out of 5 stars

    HotSpot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for 3 days abs then doesn’t work at all. Would be better if there was a unlimited plan for it that doesn’t go out after you use it for 3 days.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hotspot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great alternative to having Internet. This is the highest level of GB available. I recommend for those who need for school.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    My review about this item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service it works wonderful for me you need to try it.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Internet to go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful when Windstream shuts off. Even works with 1 bar of signal.

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 1 out of 5 stars

    Suck

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought at bestbuy 40g digital data for Hotspot its been two days going on three and still no email with data pin code. Called simple mobile 15 times to be told to call best buy. Cant get anyone at bestbuy on the phone that between our two accents cannot understand each other. Very bug run around to rob you of a hundred bucks. Should have known better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    40GB is plenty for the month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended with the simple mobile Moxee portable router device.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Mobile Hotspot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and price. I love the products at Best Buy and the friendly employees.

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 1 out of 5 stars

    Wouldn't recommend for business or immediate use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't recommend the brand, let alone the GB usage. The speed is slow despite the fact that you are using the same amount of data, according to the statistics on the device. Don't buy the digital, instead, use a credit card or buy the physical card since BestBuy took 5 hrs to send the email with the code in order to activate the signal/device.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Mobile hotspot

    Rated 1 out of 5 stars

    T-mobile Simple Mobile Hotspot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this device, only to discover it could not be activated because T-mobile did not have any Simple Mobile hotpot towers in the area I live in, Tallahassee, Fl. Do not understand why Best Buy would sell a product in an area that could not support the device. Cell phone service is available but not mobile hotpot service. Go figure.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast checkout

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of ordering and useful if you need temporary internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my simple mobile hotspot I pair with my iPad. Can refill when needed and no need to have a subscription going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Data Plan for Moxee Hotspot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third or fourth time purchasing this hotspot data plan from Simple for my Moxee Hotspot. I use this setup for backup and it has not failed me for what I need it for. Best Buy sends the code I need via email in under 20 minutes and I add it to my Simple Account through the android app on my S21 Ultra 5G. Very easy way to get the necessary data plan for my needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fast delivery on the 1rst one.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery worked perfectly fine. However each purchase ive made after this for these digital downloads have taken longer and longer to actually receive my codes for my order.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Moxie hot spot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this hot spot it works great not hard To set up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    "only for use with hotspot devices"

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caution! This works "only for use with hotspot devices". It means you need to have something like moxee; it does not work with my moto cell phone. No refund, orz.

    I would recommend this to a friend