Customers frequently mention the product's performance and speed as positive aspects, along with satisfactory service and signal strength. Some customers appreciate the price and coverage offered. However, a significant number of customers express concerns about data usage, with some reporting that their data was depleted quickly. Additionally, some customers have experienced issues with the activation process and the quality of the mobile hotspot device itself.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 413 reviews
Cons mentioned:
Data usage
Rated 5 out of 5 stars
Great product
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great for the kids only last a week tho, but the highest amount of data for the best price!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome Product Best Buy And Simple Mobile are Definitely The thing for prepaid WiFi Mobile Hotspots plans excellent coverage and service!!!
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome value
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a killer deal! Five years ago, I had a mobile hotspot device and it was $50 for 10 GB of data!!! So, to get 40GB for $50 is awesome! You can buy 15GB for $35 or spend another $15 to get 25GB more!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for my mobile hotspot and tried to activate it and recieved and error, spoke to simple mobile support and was informed that there was an issue and would work on it, it has now been more than a month and have spoken to customer suppprt and tech support and still no resolution.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its a hotspot suppose to provide wifi where ever you are. Didnt work. Went back to best buy an a guywho works there went in settings an made changes. Told me try one more time. If not bring it back an return this week.drove there today an brought it back an they told me there is a no refund policy after 14 days. Today was 17 days. Best buy sucks. Quit them years ago. Slipped up went back never again. They suck
No, I would not recommend this to a friend
Pros mentioned:
Service
Rated 5 out of 5 stars
Buy this u want be disappointed
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great value and great service i get service in bad reception areas and don't buffer
I would recommend this to a friend
Rated 5 out of 5 stars
Yaah!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very convenient and Easy to use... The fact you can carry it anywhere you go... Use it anytime you need it... It lasts 30 days once you use the minute card... Gotta give them a Hi Five , especially when you doing Virtual Schooling
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Good work hotspot
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No complaints here, fast enough to video conference with only minor issues. If you need to work it gets it done.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cannot use Hotspot What's not scanned Before shipping 5 half hour phone calls To try and resolve If you force me To come to the store I will bring the police and criminal charges will ensue
No, I would not recommend this to a friend
Cons mentioned:
Data usage
Rated 5 out of 5 stars
Good
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great for my hotspot for my camper ! Sometimes goes fast depending how much it’s used.
Check device first! They don't want 2 refund onlin
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Extremely dissatisfied, bought a hotspot device from best buy also purchased the warranty and monthly serv. And ultimately had to argue for the refund of this never used simple mobile digital pin. Simple mobile rep referred me back to the store of purchase. Incorrigible.