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Customer Ratings & Reviews

$49.99

Customer reviews

Rating 3.8 out of 5 stars with 426 reviews

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72%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the product's performance, speed, and service. Many users have found the signal strength and price to be acceptable, and some appreciate the coverage it provides. However, a significant number of customers have expressed concerns about data usage, and some have reported issues with activation. A few customers have also reported negative experiences with the mobile hotspot device itself.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 426 reviews
  • Rated 4 out of 5 stars

    Great usage and coverage

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great as an intermittent solution before getting a new cell phone plan and use for the hotspot.

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 4 out of 5 stars

    Know how much data you need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pay attention to the volume of data. I used my alarm system and a few streaming devices which drained all data within one weekend. The data speed changed to 2g which was like having no data because the speed was so slow.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    good product A+

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xfinity needs to dig a hole to get my internet on at my new home. I couldn't be without internet with kids some days has online classes. This works amazing and that goodness its a good price on bestbuy. I am even thinking of keeping device after internet is restored.

    I would recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 4 out of 5 stars

    Hotspot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been happy with my hotspot. My biggest concern is trying to activate the card.

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for the hotspot. Keep in mind that when youre using the hotspot, turn it off when you are no longer using it or else it will still pull data. To quickly reload it with money, just call the following phone number on the e-card. Enter the phone number that is with the hotspot & confirmation number. Then you are good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Service, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal service, beyond fast enough this worked great for me and my family

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Data usage

    Rated 5 out of 5 stars

    Internet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good internet for the money spent. Not recommended for multiple devices

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Absolutely Awesome Prepaid WiFi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Product Best Buy And Simple Mobile are Definitely The thing for prepaid WiFi Mobile Hotspots excellent coverage and service

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    very reliable connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to set up in 30 minutes works great, meets my needs

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 4 out of 5 stars

    Hotspot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but goes fast if streaming tv and using other devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy for internet access

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a train ride and needed some internet. I found the device at Best Buy and ordered this card online. It was easy to setup and use. I will say the live tv broadcast on my tablet or phone kept buffering, but I could watch Netflix shows.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great n quick, so glad I could get it and it works perfectly,,,,,,,,

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 5 out of 5 stars

    Mobile hotspot refillable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is getting the job done. The data has lasted longer than spending 39$ on 15g that lasted no time. This one is $50 and has lasted, however, for the work I do, it has not been a month, I do not stream online. I use it for navigation and it eats up a lot of data.

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 4 out of 5 stars

    Wi-Fi

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough gb for price but gets the job done Last about 4/5 days with children with electronics

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hotspot was a life saver on a 8 hours long beach trip each way. Our kids were able to use their devices and watched whatever they wanted with no issues. It was very easy to activate and use. I will definitely recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gmore

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little more GB Good response to hot spot to order.

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 3 out of 5 stars

    Decent. Not the best tho.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It isn't unlimited but if ypu need to to game on lag free interenet it gets tge job done. Doesn't really last 30 days tho, especially if you like watching Youtube, Netflix, Hulu or etc alot.

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 4 out of 5 stars

    Keeps me connected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Can’t do a lot of streaming with 40gb but good for actual work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hotspot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The card keeps me well connected when we are traveling. Would be great if the data rolled over as I don't usually use the whole time. Bad thing is Simple Mobile is very hard to work with, not very helpful. After 5 calls they still could not get me connected.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good hotspot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast. I can game a lot better than my metro phone hotspot. Highly recommended.

    I would recommend this to a friend