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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 3.8 out of 5 stars with 417 reviews

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72%
would recommend
to a friend

Customers are saying

Customers frequently mention the product's performance and speed as positive aspects, along with satisfactory service and signal strength. Some customers appreciate the price and coverage offered. However, a significant number of customers express concerns about data usage, with some reporting that their data was depleted quickly. Additionally, some customers have experienced issues with the activation process and the quality of the mobile hotspot device itself.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 417 reviews
  • Rated 5 out of 5 stars

    Are you buying the right data?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you've bought the mobile hotspot make sure you're buying the mobile hotspot specific data!! I bought this with a new Moxee hotspot and it was very easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple Mobile HotSpot

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed internet access in a pinch and this was a great choice. Easy to activate and easy to connect. Was up and running in just a few minutes. I can easily reload as needed - no contract.

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 1 out of 5 stars

    DONT WASTE YOUR MONEY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work Don’t waste your time or money on this product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smart

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful to have in the car when i had no wifi. 40 g is. Good amount to have for several devices just me for the month

    I would recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 1 out of 5 stars

    Best buy and simple mobile poor customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased sm mobile hotspot 40gb digital. Been having no luck activating it Paid best buy $54 for digital still after 6 hrs no activation code.. This is my 2nd day with this issue even went in person again ...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so bad it’s almost criminal. 40gb gone in three days. NO customer support….NONE

    No, I would not recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of no use, the device would not activate due to a known bug. Should not be sold.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a 360 photo booth and needed wifi service. This came in handy and we were able to do what we needed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    15 GB data card

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First data purchase to get an idea of what I'll use each month. Better price than other similar data offered by another carrier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable, great alternative when working remotely

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, worked well for us. We used when away from home for a few months, even with both of us working remotely.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT USE BEST BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB forgot to scan my hotspot before they mailed it to me, so the data plan didn't work at all. Best Buy refused to refund me after speaking to several customer service agents and spending $100 on something that didn't work because they screwed up. Don't waste your money on Best Buy products when their customer service team can't even activate your product or care to help you fix it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile hotspot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up on the website. The Moxee is great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, super user friendly and easy. Would recommend to everyone!!!

    I would recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do NOT recommend. Was already activated when purchased, had to go back to the store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hot spot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time and works great! Love that it’s not a subscription but as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no trouble usung this, good instructions, easy to refill. Wish it was more affordable & last longer tgan 30 days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    adequate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure how much data we'd need to purchase for our mobile hotspot device to meet our needs. For basice wifi use, this has been more than adequate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, really like the digital copy. Real easy to load fantastic saving and real easy in general. I will purchase again .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school and work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this mobile hotspot 40GB ($49.99) and had no problems with my WiFi connection. I only used it for work and school but no streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    40gb nice fit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    40 GB was enough to use in my car for a month. Used for laptop, GPS, Alexa, music...... dont see a need for unlimited

    I would recommend this to a friend