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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 3.8 out of 5 stars with 417 reviews

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72%
would recommend
to a friend

Customers are saying

Customers frequently mention the product's performance and speed as positive aspects, along with satisfactory service and signal strength. Some customers appreciate the price and coverage offered. However, a significant number of customers express concerns about data usage, with some reporting that their data was depleted quickly. Additionally, some customers have experienced issues with the activation process and the quality of the mobile hotspot device itself.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 417 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. Purchased to travel with and never had any trouble with it

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 1 out of 5 stars

    Don't buy it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    40 GB ended in 10 days!!! I couldn't understand how it ended so fast. When it ends you cannot connect even in low speed. I tried to buy an add-on plan but unfortunately it is not available for simple mobile hotspot devices. So I tried to buy another 40 GB plan but I can only use it when the first plan ends, it means 20 days later. So I paid more than 50 $ for only 10 days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Non-refundable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got the mobile hotspot to function, therefore this was basically useless. I was not able to get refunded for this purchase despite not using it and never going to have a need for it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work with Simple Mobile Hotspot device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This data card needs to work with Simple Mobile hotspot device. The device stopped working after a few days. Best Buy refunded the device but they did not refund the data card. I wasted $50+tax.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Misleading

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t find out that Simple Mobile doesn’t work in my area until after purchasing this. So much for ‘nationwide 5G coverage’. Worst part is I can’t return it, so now I’m out $50!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this through Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They never emailed me the information to activate this. Don't buy through here. Just go to the simple mobile website and do it there.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impossible to establish a digital account for automatic refills. Site is slanted to sell you a phone and not establish a service account

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impossible setup when purchased from bestbuy online. Simple mobile couldn’t hook up because bestbuy didn’t clear from inventory and instore not helpful

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY, DOES NOT WORK WITH DEVICE ANYMORE

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GIFT CARD NEVER worked WITH DEVICE, ONLY ERROR MESSAGES. SUPPORT WAS ALSO NOT ABLE TO HELP. BUYER BEWARE

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nightmare

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible activation experience, it hasn't worked. Don't buy, try other carriers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you need a phone pla. with these people they don’t tell u that tho

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont waste your money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it half star if I could. It gives zero or weak signal. I would not recommend this item to anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SAVE YOUR MONEY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only got it for the mobile hotspot I bought and the deck DIDNT WORK. DONT BUY ANYTHING FROM SIMPLE MOBILE!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont get it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a total waste of money dont get it you will waste your money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    fail

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't work, waster my money. it was impossible to get it to work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfied

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t compatible with my phone company, didn’t even get to use it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Code did not work and it took several days to resolve.I will not be making this purchase again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Make sure

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy it unless your sure the device you want to use it can be activated it your zip code

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't get any satisfaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't activate it because BB Peoria entered the wrong email and cannot fix it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. Service lasted all of 2 days!!!

    No, I would not recommend this to a friend