Customer Ratings & Reviews

I am not impressed with this device. Trying to set it up was very difficult, and even the customer service was having a hard time getting it up and running. It also took 20 minutes for everything to be completed.

The quality was honestly spectacular. The only downfall is I didn’t do my research correctly but it fulfills your needs. You’re even able to connect a tv but be careful for the data plan you use because you can run it up in two days just like me lol , love it overall. Thanks !

So far so good. Works as expected. Will get you out of a bind.

This little gem was the Best thing about Hurricane Ida, I'm not even kidding! I got this so that I could work at my mom's house in the boonies as she doesn't have internet service. It was easy to set up and easy to use; you can track your data usage online once you set up a Simple mobile account. You can easily add GB if you.eed extra and the price couldn't be beat. This is an amazing deal and no contracts or monthly payments.

This is awesome. Allowed me to remote work from anywhere.

Great device. However battery runs out quickly. Would still recommend. Just make sure you charge it if your not going to be around an outlet.

worked as expected. nice to be able to purchase wifi as needed for travel.

Used 2 months, then bought a Verizon unit instead. Device is ok but service wasnt great.

Worked well enough at 9,000ft in the mountains. However, not big enough GB plans offered. I purchased the biggest plan, 40GB, and it was used up inside a week. Cannot add the 20GB increase plan to the Hotspot device, only to phone plans. Have to purchase another separate plan if you want more connectivity before the end of the one month plan.

Love it very convenient compact easy to carry around keep me connected

Just terrible. After purchasing one, spending HOURS on the phone they could not activate it. Told me to go back to Best Buy and exchange it. Same exact issue with the new one. Simple Mobile says thry have to send a new SIM card in 5 to 7 DAYS. Total crap. Do not buy. A waste of time and money. Whoopie another trip to the store to return AGAIN and I have the fun fight about the unused data card I had to buy to activate it which has a "no returns policy." Wish I would have read the reviews and seen that this happens about 50% of the purchases. Good thing they aren't selling heart valves.

I never got a chance to use this device. It very well could be a decent device. My laptop was being problematic so I'll tuck this away for another time.

In a pinch I was able to access the Internet. It helps that it is portable. I heard you can game with it. But I’m not a gamer.

It’s a good hotspot for the price. Wish it was unlimited but the plans work well noticed it don’t work in some places I go but works in most, so that’s good with me.

I was hesitant to purchase my first hotspot, but now I'm glad I did. The registration was easy, and so was redeming my subscription. I do not get internet service while at work, but this hotspot does, and it has not failed me yet. I've used it for virtual Zoom classes, to listen to Spotify and watch TV shows on Hulu/Netflix with no issues. My current subscription is not up yet, so I can't comment on my experience renewing it, but I'm sure it will be as easy as the first time I redeemed my subscription.

I used this in my College dorm. It loses power quickly, so keep it plugged in. It was excellent. It never failed me.

I purchased this device while my wife was in labor because of the hospital wifi not being that strong & I would have to say it served us well. We watched movies and I also played my PS5 and experienced zero lag. It’s easy to set up and reload and affordable.

Works good enough for my use which is remote work, mostly web based programs, spreadsheets, teams meetings, etc. love that I can take it with me everywhere and work from wherever. So far I haven’t gotten the best reception, but still works ok with 1-2 bars. Wish the data plans were a little cheaper, but still ok for short time use, too expensive to rely solely on this.

Great Wi-Fi when I can get it turned on. Great in a pinch but doesn’t hold a charge long. I have to plug it up a few times a day.

Works okay, but setup/instructions need improvement.