Customer Ratings & Reviews

Saved the day when storms took out my Internet for 2 weeks. I was able to use this and continue working from home. It isn't the fastest thing in the world, but it supported zoom calls (no video to save data), and typical office work. Data is a little pricey but easy to monitor on the device's screen. I'm glad to have it as a backup.

Needed internet access in a pinch and this was a great choice. Easy to activate and easy to connect. Was up and running in just a few minutes. I can easily reload as needed - no contract.

works well for my company just incase the wifi goes out

It is not as fast as I have experienced other devices in the past. It is slow to connect to my device. It is slow to display in networks. When it is up and running, it does a good job. Set up was difficult at first. DO NOT USE THE MANUAL FOR SET UP (i .e. the website listed) CALL THE NUMBER AND USE INFORMATION LOCATED ON DEVICE.

So far so good. Works as expected. Will get you out of a bind.

Easy to set up. You must be near a cell phone tower or no wi-fi hot spot will be generated. Once positioned properly,unit worked well.

This device worked for well the first few days but the next week it just stopped working. The screen always says “no SIM” and the bars always have a big X on them. Called simple mobile to figure out what was happening and after days and hours with customer support, they could not resolve the issue. Don’t buy it’s a waste of money. I’d go with something from your phone carriers instead.

Does what I need it to do with no problems, good battery life and easy to carry around as well.

Great device, easy to use , very simple to connect and switch from 2g to 5g

Works great, the wifi was strong and lasted as long as i paid for.

worked as expected. nice to be able to purchase wifi as needed for travel.

Bought this to take it on a trip to my grandfathers lake that doesn’t have internet for the kiddos to watch cartoons when they woke up. Only got 1 bar but still did the job. I fully charged it before the first use. However, after that I had to keep plugging it in because it would die in a matter of minutes off a full charge. I am not talking about 120 minutes, I’m talking about 10 minutes. If you keep it on charge for over an hour, it gets very hot!

Hurry and get you one today fellas great device good connection

Worked well enough at 9,000ft in the mountains. However, not big enough GB plans offered. I purchased the biggest plan, 40GB, and it was used up inside a week. Cannot add the 20GB increase plan to the Hotspot device, only to phone plans. Have to purchase another separate plan if you want more connectivity before the end of the one month plan.

I like the on the go wifi really quick and easy setup

Came in handy when needing WiFi on the go! Would recommend

Guy at counter mentioned activation code would be included in the email receipt. It wasn't and after calling the store for code, they mentioned calling Simple Mobile would be the best course of action. After calling Simple Mobile, they too mentioned they couldn't provide the code and this issue has been consistent with BestBuy purchases. Not a fan of BestBuy nor SimpleMobile regarding this transaction/product.

Bought to be able to work remote during a month at a summer lake house. The SimpleMobile Moxie hotspot worked exceptionally well in a very remote part of Alabama. With 1 bar available from the Moxie hotspot, my wife and I were able to work continuously, stay logged in and take video calls. I was even able to stream live PPV UFC fights from my laptop to a TV via HDMI for friends at the lake who get little to no internet service. It works really well, especially to work remote.

I went into Best Buy looking for an option to create WiFi for my tablet! This device gives me everything that I was looking for! Connection is very reliable!

I wish i could say my experience with Best Buy & Simple Mobile was great.. i can not unfortuantely. I've spent 5 days with repeated calls to Simple Mobile technically support and TWO visits to the Best Buy stores to activate my device.. with no luck whatsoever... Best buy messed up scanning in the device at my purchase and had to rescan it... now despite being rescanned, Simple says they still can't see the device and can't activate it... thier website keeps telling me the SIM card is active.. so because of this i can't even try to activate the plan i purchased or even simply to create an acct... it's beyond me that they can't remotely activite my device, a simple task to associate a serial number and SIM.... it's not rocket science here, from my experience... chose another service option... the device, i can't even tell you if it works, and that tells you everything you need to know!!!!