Customer Ratings & Reviews

I bought this for a property we were renovating with urgent need of a hotspot. This met my needs. Setup was as easy as following the instructions. I’ve been using it a solid month now with no hardware or carrier issues. It’s on the T-Mobile network and 2 bars LTE where I’m using it was enough to do the job and then some.

Very useful, glad i purchased this item. I use it on a daily!!!

It works but prepare for an ultra-slow connection. Better than nothing.

battery life is so so ...but worked fine for a backup connection for me

Worked as well as it could have for the speed offered.

Didn’t use it yet as I’m overseas now but when I come back I’ll start to use it.

Works better then i thought. Was able to watch videos,TV shows and movies on laptop as well search the web

The unit is awesome and works exactly as described. Easy to set up, use and refill service.

Works great! I purchased this for a local store marketing event. Now I can use this in the future.

Simple Mobile blocks the hotspot (the actual hardware, not just the line) after not using it for a few months. Even with their own plans, you'll need to buy another unit if you stopped using yours after a few months. And their network is still only 4G, very slow. Better buy an unlocked hotspot online and then go to a phone store to get a data plan.

Totally disappointed! Asked sales associate for hot spot to run my fire stick. Tried and tried to set it up kept telling me wrong password. Knew it was right. Took it to Greek squad because if you try with wrong password to many times it'll lock the sim card forever it says. Tried to get help thru the squad. Fella said their knowledge was really with computers not all gadgets. Well what was I paying for with the geek squad package? When I pouches that there was a while list of things they could do.. and that alone is like 200 bucks? The device came up on his phone. Weak signal though, even being right next to phone. Said that it probably wasn't strong enough to run the wifi signal for the firestick. I bought a card with 40GB.. $50.. Why did someone recommend this product knowing what I needed it for if it can't do the job? Was able to return the device, against policy they said. Only to get store credit. I was out the $50 for the wifi data card, because they said they weren't sure if i had used the data. Now how can i use the data of it wouldn't connect?? Not recommending this product.. nor the geek squad.

Works great for travel and back up if service goes down. Has all the speed I need.

I'm new to this 'hot spot' technology and I have to say I'm a little disappointed in how this whole thing works. I explained at the time of purchase that I watch a lot of movies and was directed to buy this and a Roku. Unfortunately, in the middle of a movie, I apparently ran out of data. I only had the device for a like 2.5 weeks and didn't even use it everyday.

Works great best investment I have made in a very long time

Good alternative when you are at some locations without any service from your provider

Not very reliable and not worth paying for the service.

Great product I would recommend buying this item it’s very good

I went into Best Buy looking for an option to create WiFi for my tablet! This device gives me everything that I was looking for! Connection is very reliable!

Works great exactly what I was looking for and only pay monthly love it

I love the product. I worked super at home and at work when internet service is spotty. I giving it 4 stars due to the fact that service expires within 30 days. I believe it should be until the GB’s run out.