Customer Ratings & Reviews

Great device, easy to use , very simple to connect and switch from 2g to 5g

Easy and fast setup. Got full bars and a little bit of buffering but amazing.

Works great, the wifi was strong and lasted as long as i paid for.

It is a really good product, the only thing is that the internet data plans are a bit expensive.

This has far surpassed my expectations! I wasn’t sure what the range would be like since it’s so small with no external antennas but it was great! I’ve ran a laptop and 10 tablets at once with no issue. It was easy to set up and the app is easy to maneuver!

The device itself seemed okay. I didn't get to actually use it because the barcode was not scanned properly by Best Buy (twice! I bought this product twice because of the barcode thing and both times, it didn't work!), so I couldn't activate the device on Simple Mobile's website. Simple Mobile also has horrible customer service and trying to get any kind of help from them is like pulling teeth.

Hurry and get you one today fellas great device good connection

This product could have gotten a five star rating if the plan wasn't so limited, as far as length of active service. But the amount to pay in order for it to stay active isn't so shabby of a deal.

Very Reliable never had any issues with it. The connection is great.

Very great well made product it just not what I was looking for definitely interested in working with it in the future

I bought it and it didn’t even work I got the run around about what was wrong with it first I was told it was the SIM card I purchased an additional $90 SIM card after already spending $60 for the device that was supposed to come with one just to find out the device was outdated they sold me an 2 year old outdated device and this happened not once but twice moral of the story DONT GET IT

it works really well! I had it connect to around 8 devices and speed was perfectly fine, the only down side is the battery does die pretty fast (no longer than 2 hours, especially if there are more devices using it). But other than the battery life, everything is really easy and def recommend.

Device stopped working already, purchased 40 gb of data used 13 before device would no longer connect indicating that i was connected but no internet. Did a chat and the agents did nothing but suggest going to a store or schedule an in home appt. Bought the hotspot because I am away from home. I cannot easily access store and whatever protection i bought with or that is covered under the phone purchase doesn't include remote support. A waste of my time money and energy

Came in handy when needing WiFi on the go! Would recommend

Works well, just doesn’t have a fantastic battery life

I like the on the go wifi really quick and easy setup

With the flat fee of $50 and a monthly plan of $40, the first month will cost you about $90 minimum and then $40 per month after that. That being said, is it worth it? Nope. I have 1 device connected, not 10, not 100, but 1. And that 1 device still cannot seem to get an adequate connection from this hotspot anywhere. It’s been a month and the first few days, the connection was strong. After that? It really seemed to fall off heavy. I would not recommend this product. The only thing I can say about it that’s fair: the name.

This was great while traveling and working on the road, where there was signal. Now there are probably better options for a faster service.

It's working fine, have no problems with the mobile device

The product works well, however we were not aware that they had to be set up a certain way before that would work.