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Customer Ratings & Reviews

Model:
SMKOK779HSDC3PWP/779HSDG3P5P
SKU:
6412518
Your price for this item is $39.99
Clearance
The comparable value price is $49.99

Customer reviews

Rating 3.4 out of 5 stars with 1208 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

63%would recommend to a friend

Customers are saying

Customers often highlight the Moxee 4G No-Contract Mobile Hotspot's ease of use and overall performance, with many finding it convenient for on-the-go internet access. The device is also praised for its speed, connectivity, and signal strength. However, some customers have expressed concerns about the battery life, SIM card issues, and difficulties with activation, while others have had negative experiences with the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,208 reviews
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Sim card

    Rated 5 out of 5 stars

    Simple mobile hotspot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy to set up no need for sims card very convenient

    I would recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy it they give you a run around trying to get it activated to use i contact customer no help I phone called the local store and they was rude said they don't need to do anything to activate it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Awesome Awesome Awesome Awesome Awesome Awesome Aw

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Awesome Awesome Awesome Awesome Awesome Awesome

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Moxee 4G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy setup and the service is from T-Mobile so as long as you get a decent signal, it works well. It's only 4G but for the price, you can't go wrong. I use it as a backup to landline service but it has already saved me on one occasion.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Overall Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall works great. Battery life isn't great though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful easy to use I recommend it to everyone and it’s simple to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does the job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a hotspot but nothing so big or complicated. This was easy to setup. So far, I am very satisfied.

    I would recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 1 out of 5 stars

    Wouldn’t work

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hotspot wouldn’t work. It was brand new but wouldn’t activate online because it said it was already activated. When I returned it the employee told me that most of these get returned for the same reason.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Wifi on the go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes life easier. Simple, compact and easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work very well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is simple to setup. Purchase the data plan during setup because it is not the same a the phone plan sold at Best Buy. Works very well and is a great value considering the price.

    I would recommend this to a friend
  • Cons mentioned:
    Sim card

    Rated 1 out of 5 stars

    Product was sold with expired SIM cards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item in store. I attempted to activate but the SIM card showed me an error message. I called Simple Mobile support and was told I needed to return to the store to get a new SIM card. I did so, exchanged the entire device without issue, and still received an error when attempting to activate. I reached out to Simple Mobile again and was told that the SIM card on the new device had expired. Absolutely ridiculous.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Moxee Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moxee is a good device choice. I bought it to when I’m traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    moxee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for emergencies when no wifi is available and/or traveling.

    I would recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 1 out of 5 stars

    DO NOT BUY.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would get the zero Stars if I could I bought this online and was not able to activate it they said that it wasn't scanned in properly at Simple Mobile I returned it to the store three times total over a week and bought a card for it which I never got a PIN to and neither me nor any manager could activate this device nor that data for it so after a week and $100 they finally gave me all my money back do not buy this at least not at Best Buy they're unable to activate it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Backup Option

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad that I purchased this! I work from home and sometimes I need a backup if our internet goes down in middle of the day. It's got great internet speed and supports all my needs for busy work day.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Internet puck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great during internet outage for my daughters online school but definitely slowed down when another device was added to the network.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I def recommend this product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really convenient and cool. Used multiple times for computers for work and for streaming video. Definitely recommend. Still havent used all of initial data purchased. Directions are confusing (you can easily find the password on the device itself if you are having trouble like I did).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works fine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uses a lot of data however, it is great for traveling or to supplement data on your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good mobile hotspot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use at an exhibition where we had international colleagues. It has a good number of logins available and maintained a good speed, so all of my colleagues could check email etc. without any issues. It was a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great. Best portable wifi ever. Not one issue. I might buy another one just in case this one breaks.

    I would recommend this to a friend