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Customer Ratings & Reviews

Model:
SMKOK779HSDC3PWP/779HSDG3P5P
SKU:
6412518
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Customer reviews

Rating 3.5 out of 5 stars with 1222 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

63%would recommend to a friend

Customers are saying

Customers value the Moxee 4G No-Contract Mobile Hotspot for its ease of use, overall performance, and connectivity. Many find the device simple to use with great signal strength, while others appreciate its speed and reasonable price. Some customers have expressed concerns about battery life, SIM card issues, and difficulties with activation, while others have had issues with the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,222 reviews
  • Cons mentioned:
    Activation

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy it they give you a run around trying to get it activated to use i contact customer no help I phone called the local store and they was rude said they don't need to do anything to activate it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and set up. I have no idea what the numbers on the home screen of the device mean but the Simple Mobile app makes this very easy to track my data usage and refill data when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t really get to use it much but it worked when I needed it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well for my company just incase the wifi goes out

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Glad we bought this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets our basic secure wifi needs at home. Also works while traveling in the car. Used with Simple Mobile 40 GB/30 day data plan. Display reveals data remaining so you're not guessing how much data you've used.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Work-from-home-while-on-the-roam!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow-this little hotspot is more than hot! I connected five of my friends at the campsite and we were able to stream. I was able to work 'from home' while camping. Works great with a simple interface.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surprisingly Good!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a lifesaver while my new office was being wired! Plus, I took it home and it worked better than the Verizon Mi-Fi!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it, even for the low price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this hotspot to use at a craft fair for my small business. I only used it to charge credit cards - no streaming of any kind. But the connection dropped 4 or 5 times for even that small amount of data. It was a complete failure. I checked SimpleMobile's network and they claimed to cover the area I was in (a suburban park, it wasn't rural). You must use SimpleMobile's network with this device and the smallest amount you can pay is $35 for one month of data. You cannot buy it by the date or by the GB. So I was able to return the device buy I'm still out $35 for the useless data.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase for Work and Travel

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this little guy for work and travel! I like how you pay as you need instead of committing to a monthly plan.

    I would recommend this to a friend
  • Cons mentioned:
    Sim card

    Rated 1 out of 5 stars

    AVOID! Ships with bad SIM cards

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid this device. I've purchased 2 and both had void SIM cards. The lengths that I have gone through to get a replacement has been ridiculous. First I was told to return it to BestBuy, but the 2nd had the same problems. Then SimpleMobile told me that they can't get me a SIM card for a hotspot. I finally found a SIM kit for a phone (not hotspot) at Target for 99¢ and have been trying to activate service since.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Oil field

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderful for my oil field job when need wifi for computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Battery Life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can hold multiple devises. Battery life can last a few days, without charging. Great for organizations using it out on the field.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Portable wifi

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device with good signal and battery. Fully recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never opened

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My WiFi at my house, a board and care facility for the mentally ill, has flunctioning, bad dependent WiFi. I bought this but do not need it. I am saving it, or reselling it at a Christian computer store. In the box, it looks impressive and technologically new.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what its supposed to. And you don’t need a computer to set it up. Phone will do

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept me connected all the way through Glenwood Canyon. No interruptions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. I use it when the internet goes out due to poor weather conditions: rain, high wind, hail/ice, etc. I simply turn it on then bam, internet.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    It’s just okay

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the device is okay, the batter life is short and the SimpleMobile customer support is horrendous. Don’t forget to get your device activated or it won’t work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Amazing Hotspot Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Hotspot device, quickly connects, and amazing signal

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really had high hopes for this product. It works better at night than it does in the daytime. Not really a big fan. Easy to use however you lose connection very easily. Very spotty service.

    No, I would not recommend this to a friend