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Customer Ratings & Reviews

Model:
SMKOK779HSDC3PWP/779HSDG3P5P
SKU:
6412518
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Customer reviews

Rating 3.5 out of 5 stars with 1222 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

63%would recommend to a friend

Customers are saying

Customers value the Moxee 4G No-Contract Mobile Hotspot for its ease of use, overall performance, and connectivity. Many find the device simple to use with great signal strength, while others appreciate its speed and reasonable price. Some customers have expressed concerns about battery life, SIM card issues, and difficulties with activation, while others have had issues with the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,222 reviews
  • Rated 3 out of 5 stars

    Expensive & Display needs to be more user friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have no other Internet and you don’t plan to use it often, this is OK. It’s expensive and difficult to understand the display as to how much you have available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Hotspot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had initial problems during setup, spent some time with tech-support, mainly because I didn't the PIN for the SIM card when I picked it up, after that it worked fine

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was skeptical, but the setup was easy, and the service itself was very strong on the island

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ok product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great product, bought it thought it would be a great product until I started to connect the service it was very expensive for the activation service

    No, I would not recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had 2 of these exact portable hotspots ( lost one ) and use them mostly in the mountains where phone service is very weak and they’ve never let me down!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kids wifi

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the hotspot device for my children it’s a plus when we’re traveling we don’t go anywhere without it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great when internet is not available

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for streaming. Definitely should not be used for multiple devices because the data runs out fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wifi on the go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the device I needed when on the go. Specially when I run out of data on my phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Resourceful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely useful and easy to use once you get the hang of it , helped me out in a pinch

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad, usability could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, works as expected. Usability could be better during setup though. UI is bad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hotspot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was apprehensive about buying one of these but was I surprised it worked better than I could have asked for

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont waste tour money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with a $50 pre paid data plan that gave me 15 gigs of data. I only had my Ipad hooked up to it for 2 days. The interner connection was horrible kept freezing up and kicking me out and then literally said that my all of my data ws used up in 2 days. I dont even go through4 gigs of data on my phone in a month. Its a scam and their products are more irritating then anything. Definitely wasted my money and now im stuck with it. Customer service was ZERO help and i regret this purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mobile WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter purchased this to use it for her kids I pads traveling from California to Atlanta worked fine kids were happy and quite

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hotspot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fairly consistent, while driving and in one place, but I’m not sure we got the full 4G speed. It could’ve just been that the signal was not great in the area. But generally it was functional and I didn’t have any issues while working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great!!! We were out on the coast and used it all the way up and down while driving and upon arrival for he entire week. It was easy to set up the account and load with data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile Hotspot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Although not 5g. For the price i cant complain. Other retailers try to charge you the same for 1/2 15 GBs. Some charge outrageous price $75. Best Buy is the place to pick 1 up and activate.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Terrible Just Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is being returned. 2-3mps download on crappy T-Mobile network, short battery life, a customer service who knows nothing. Kept getting transferred around several times until someone helped for almost an hour and couldn’t get it to have a faster download time. Save tour time and don’t buy this. Just look at the “1” reviews, I should have paid more attention.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy. Simple to use and take around. Just what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SimpleMobile hotspot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Call customer service to activate. You will need a SimpleMobile account.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful/reliable/good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, I would recommend it. Nothing is perfect so I gave it four stars (4*s).

    I would recommend this to a friend