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Customer Ratings & Reviews

Model:
SMKOK779HSDC3PWP/779HSDG3P5P
SKU:
6412518
Your price for this item is $39.99
Clearance
The comparable value price is $49.99

Customer reviews

Rating 3.4 out of 5 stars with 1208 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

63%would recommend to a friend

Customers are saying

Customers often highlight the Moxee 4G No-Contract Mobile Hotspot's ease of use and overall performance, with many finding it convenient for on-the-go internet access. The device is also praised for its speed, connectivity, and signal strength. However, some customers have expressed concerns about the battery life, SIM card issues, and difficulties with activation, while others have had negative experiences with the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,208 reviews
  • Rated 5 out of 5 stars

    Great Hotspot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very reliable equipment and easy setup of service. Very convenient size for hiding equipment out of sight yet still get full power of service.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great wifi

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    Best Buy Employee
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for what we was needing. Small 3 bedroom house.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Hotspot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this in the middle of the country in Ky. Works great. Signal is easy to find. Connects quickly. Has a great battery life and charges fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great purchase if you were looking for mobile hots

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase if you were looking for mobile hotspot. Easy set up fast and efficient. Perfect for travel and can support up to 16 devices

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Activation struggles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The activation process and customer service with simple mobile was a bit of a struggle but once it was set up, the device worked like a charm.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Data Sucker be aware

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a long time to figure out with no instructions in box, thanks to customer support finally got it going but then 40gb of data only lasted about 24hrs

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Internet with no Contract

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I purchased this hotspot. It always works great and with no contract!

    I would recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 1 out of 5 stars

    Don't purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero stars, simple mobile customer service is terrible. Returned 3 mobile hotspots none could be activated. Simple mobile kept saying, that the sim cards were bad. And couldn't be activated. Dont waste your money or time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the bomb

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor performance grenade returned to sender thanks.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent, would had been better review if I didn’t have to wait over 2wks to use it due to the fact you all didn’t scan it out before sending it to me

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SIM card defective; cannot reach a customer rep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this product a zero if I could. I never got past the activation. After spending 30 minutes with a customer service rep at Simple Mobile (who was a very polite and helpful person), he determined that the SIM card was defective and he put me on hold to take down my address. Then he either hung up on me or we got disconnected. I tried to call back but the computer would not allow me to talk to a person. The online chat feature on the Simple Mobile website is worthless. I literally cannot get in contact with a person to get this resolved! I spent $50 on a 30 day data plan which I cannot use. And I am worried that I won't be able to return this product to Best Buy because their return policy excludes opened SIM cards (I don't know if this is the same thing or not.)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mobile hotspot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. No hassles. Must purchase mobile hotspot data separately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely was surprised by this device and service. A bit complicated to set up but not so difficult that a millennial can’t do it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Portable wifi

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as good if not better than t mobiles internet and way better than cox

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Simple Mobile only wants your money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is either trash or I had bad luck. Drove from El Campo to Victoria to purchase this, when I got back home I find out the SIM was not available. Drove back to Victoria to return and purchase another, that one also had a bad SIM. I wasted half a day for nothing. Buy at your own risk. Only reason I put 2 stars, is because it made me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, convenient if you need more data on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hotspot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this its convenient and works very well and is even awesome because its portable and makes everything alot easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to use in shop security cameras. Easy setup and use. Be very watchful of using anything else on it. Will run out of data quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Solid device. It's exactly what we needed

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    A must buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was great! It worked so well on our travels. I would definitely recommend this product especially if you don’t like expensive internet bills.

    I would recommend this to a friend