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Customer Ratings & Reviews

Model:
SMKOK779HSDC3PWP/779HSDG3P5P
SKU:
6412518
Your price for this item is $39.99
Clearance
The comparable value price is $49.99

Customer reviews

Rating 3.4 out of 5 stars with 1208 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

63%would recommend to a friend

Customers are saying

Customers often highlight the Moxee 4G No-Contract Mobile Hotspot's ease of use and overall performance, with many finding it convenient for on-the-go internet access. The device is also praised for its speed, connectivity, and signal strength. However, some customers have expressed concerns about the battery life, SIM card issues, and difficulties with activation, while others have had negative experiences with the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,208 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hot spot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great at my home. Use it for work. Just depends where you live. It doesn't work at my daughter's house. She doesn't get good cell service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't do it!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it 0 stars I would. We got this to use in our RV while we are building a house until we get a permanent Wi-Fi set up. We purchased over the online site and when we received the device it wouldn't work at all. bestbuy.com didn't scan something right so it should us as not available for activation. It just so happened the next day we were going to an area where there was a best buy (1.5 hours away) so i returned it thinking i would get a new one and everything would be fine. When I set it up in the parking lot it worked great but when I got it home I discovered "NO SERVICE." Called customer service and they had no idea....turns out it just doesn't work in my area. I drive out the next town about 5 miles and it works great. Meanwhile because i returned it at a best buy location and repurchased another one I can no longer return it online.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get any connection. Called help number and they were not able to get it up and running. Returned for refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible..does not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working and no way to get it going again. Clear was so much better. I regret this purchase

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Temporary rec

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, if it is needed for something temporary. Not as fast as regular internet

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Hotspot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use on the go. Picks up signal quickly. Worth the money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the worst purchases I have ever made. Took it home and it didn't live up to what it advertised. Customer service is horrible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hotspot

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hotspot works flawless, no issues whatsoever. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile hot spot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had other ones before the time after loading a new card on didn't last very long found out I didn't put a lock on it couldn't figure out how to lock it so got rid of it. But with my new hot spot comes with a new security lock built in I don't have to worry anymore.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Depends on it's propose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient, but can cost more than other well known companies, (easily $50+ spent in a month if your not careful).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hotspot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and I have no issues with it and it’s easy to use

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two of my family members use Straight Talk wireless mobile hot spots. This device was great for maybe two weeks at my home but didn’t work everywhere I went. I needed this to work at my dad’s house to conduct a meeting and I had to ask a participant to host and I listened in on my phone. The device and card cost me over $100 for 2 weeks of use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We connected all devices in about 15 minutes. Worked great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No transparency

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not advertised as having to buy a separate plan to use it. Not until after I bought the device did I find out

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Worth the money. Not disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    WiFi when you need it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad, I got this. I don't lose connection and it's reliable. I would suggest going with the $50 card though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent connection for the price. I maxed out at 6 mb/s down and 2 mb/s up. Good enough to work off of in an emergency.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hotspot on the go

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, straightforward, user-friendly, affordable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Info

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine no problems and I would always recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for camping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great when I’m at the campground trying to work.

    I would recommend this to a friend