Customer Ratings & Reviews

Hot spot worked long enough to watch a program two nights in a row, cost me 50.00 plus another 50..00 a month to watch two shows now she says I used up my data. 15 days to return and it took longer than that to get a connection. I had to tell her 3 times it's not a phone

Not meeting my needs. Cannot pick up internet with it. Was a waist of money

Terrible. Would not recommend to anyone. Device does not work and is a waste of money, I bought one and Best Buy did not scan it properly and it did not work. I also bought the mobile hotspot card to go with it. They apologized for the error and that it was faulty on their end, but would not refund. Customer service was awful. Will not go back. Wasted my money and never fixed the problem.

Works great!!! I work out of my car and this has saved me time and money!! It has even made my cell phone work in areas it usually never did before.

Buyer beware. Did not work straight out of the box. Simple mobile said there was an issue with the Sim. Was told I could buy any new simple mobile Sim. After going to multiple stores I finally found a new Sim. Simple mobile then said the sim was for the wrong carrier even though it was a simple mobile sim. Unfortunately, I already purchased, the prepaid card as well. Waste of time and money. Do not buy.

Had this thing since last week of June and now it wont hold a charge. Pure junk

This item is truly a waste of money. The sim cards they include in this hotspot are NOT supported by Simple Mobile anymore. Think you can simply go and buy a new Sim card from Simple Mobile that would work? Think again. None of their other Sim cards are compatible with a hot spot. This item was truly a waste of money

Simple Mobile - Moxee 4G No-Contract Mobile Hotspot - Black

The Moxee 4 No-Contract Hotspot has been a pleasant surprise allowing us to watch television many many miles away from city centers.

User friendly. Provides great wi-fi service for multiple devices.

Works great really good for no home internet in your house

This device was not worth the money I spent. It was hard to connect and it didn’t last long.

Great wifi hotspot, worked for us in the hotel for our consoles

Great addition to the RV when traveling. Simplifies internet connectivity. My only issue was the device was not properly activated before being delivered. I had to return it to the store and have it replaced.

Amazing device that works with anything especially gaming devices

Difficult to set up and renew. Poor service. App doesnt work. App doesn’t recognize login credentials but same credtials work on website.

**Make sure to ask if this specific device is compatible with the Simple Mobile Service. As I tried to activate my hotspot, I discovered this is an older piece of equipment that is no longer compatible with the service it comes with - Best Buy said this has been a common problem with this company. So I had to return it and also lost money on the activation card I bought for it.

Be prepared to return it. VERY slow speeds in my area (.5 to 5 Mbps, in Melbourne, FL). Signal strength is good, but speed tests show very poor throughput speeds. Customer service is polite, but a) unable to resolve the problem, and b) Call back system failed repeatedly, requiring me to call 5 times, each time with a 30 minute wait time, and a 50% success rate with the "call back" system. In all, an unsatisfactory product and associated service. Not recommended.

Horrible I’ve played my video game console for two hours and it used half of my 15

Still have it have not use it yet going to use it when I travel back out of town