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Customer Ratings & Reviews

Model:
SMKOK779HSDC3PWP/779HSDG3P5P
SKU:
6412518
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Customer reviews

Rating 3.5 out of 5 stars with 1222 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

63%would recommend to a friend

Customers are saying

Customers value the Moxee 4G No-Contract Mobile Hotspot for its ease of use, overall performance, and connectivity. Many find the device simple to use with great signal strength, while others appreciate its speed and reasonable price. Some customers have expressed concerns about battery life, SIM card issues, and difficulties with activation, while others have had issues with the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,222 reviews
  • Rated 1 out of 5 stars

    Customer Service for Activation. 3 calls = 2.4 hrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1) Purchase item 2) Purchase data plan card (non-returnable/refundable - even if unit sucks. 3) Get home 4) Go Online -> Activate 5) "Sorry you must call us to activate" 6) Give us IMEI number. OK 7) We'll transfer you (at 10 minutes) 8) Give SIM Number. OK 9) We'll Transfer you. 10) "Hi Sir. We'll working on it" (at 15 minutes) 11) "we're still working on it it" (at 19 minutes)

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    jr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the device works inconsistently and sometimes not at all. When it did work it was great that ended after the first week of use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It's a Hot Spot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hot spot worked long enough to watch a program two nights in a row, cost me 50.00 plus another 50..00 a month to watch two shows now she says I used up my data. 15 days to return and it took longer than that to get a connection. I had to tell her 3 times it's not a phone

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sim card

    Rated 1 out of 5 stars

    Piece of junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to activate the device and was told the sim is invalid. Total garbage.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for this to connect to a gaming console don’t buy it you get stuck with lan type 3! But other devices such as laptops, tablets and phones it works great

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great when AT&T had no service at my jobsite

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the trouble

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up is ridiculous and I never got my activation code. Once the initial month ran out, I'm having a really hard time being able to refill it as the Tracfone somehow can't find my serial number even though it is in the back of my device. Unless Tracfone can get it working somehow, I'm stuck with a papeweight. I'd avoid this company

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Win survey

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tmobile home internet is better and stronger than.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moxee works for me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. I use it for my cars Hotspot. But works fine around the House too. I bought 30gd and still have 26gb left after 2 weeks. Easy to activate and buy more time.

    I would recommend this to a friend
  • Cons mentioned:
    Sim card

    Rated 1 out of 5 stars

    Sim card issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to set it up and the sim card was damaged. I have to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Difficult setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but a bit complicated to setup. When we called the help line , they were NO help. We figured it out

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great really good for no home internet in your house

    I would recommend this to a friend
  • Cons mentioned:
    Sim card

    Rated 1 out of 5 stars

    Hotspot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked the person who works there to see if so I need to get SIM card they said no so they lied.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable device! Perfect for travel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it in it pinch before a business trip, and works as expected. The mobile data plans are flexible and prices are great. I would recommend this to anyone who needs on demand internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile Wi-Fi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly. Provides great wi-fi service for multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4G No-Contract Mobile Hotspot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple Mobile - Moxee 4G No-Contract Mobile Hotspot - Black

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eddie p

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have it have not use it yet going to use it when I travel back out of town

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for out on the road

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wifi hotspot, worked for us in the hotel for our consoles

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WIFI BOOSTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT EASY TO USE & I COULDN'T GET IT TO WORK. NOT WORTH THE EXPENSE.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Life changing!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device. Has saved me when internet is down or phone hotspot isn’t connecting.

    I would recommend this to a friend