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Customer Ratings & Reviews

Model:
SMKOK779HSDC3PWP/779HSDG3P5P
SKU:
6412518
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Customer reviews

Rating 3.5 out of 5 stars with 1222 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

63%would recommend to a friend

Customers are saying

Customers value the Moxee 4G No-Contract Mobile Hotspot for its ease of use, overall performance, and connectivity. Many find the device simple to use with great signal strength, while others appreciate its speed and reasonable price. Some customers have expressed concerns about battery life, SIM card issues, and difficulties with activation, while others have had issues with the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,222 reviews
  • Rated 5 out of 5 stars

    Mobile WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so awesome to have when at work or traveling,my husband was able to do all his job work with it away from the office.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the effort

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to set up and renew. Poor service. App doesnt work. App doesn’t recognize login credentials but same credtials work on website.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible, stay away!!!! DO NOT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If could give this negative 20 stars I would. I bought one and simple mobile said it wasn’t processed correctly at the register which made it invalid. The second one I exchanged it for said that the Sim has been expired. The third one that I got the company said that is registered as a mobile phone. I am done with simple mobile.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor or No Coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The look and feel and UI is great but we had very limited coverage even in places where there should be solid TMobile coverage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dispute

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work Sim card didn't work and Simple Mobile couldn't get me a new one?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for phone and tablet. Works wherever I go!

    I would recommend this to a friend
  • Cons mentioned:
    Service

    Rated 1 out of 5 stars

    Bad Reception

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad service especially when you need a hotspot on the go. Should have researched other options first

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sim card

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SIM card was expired so I couldn’t even use the product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn’t good, hotspot was not good, was never able to use it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Every traveling business person needs one

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every traveling business person needs one of these. Long battery life. This is my second one because the older version only had 3G.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working from home while not at home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked as intended with no issues. I got it to work while out of town.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not really worth even one star.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after second day and customer service and tech help was useless and worst of all BB wouldn’t let me return it because I missed the return date. Bad product, service, and supplier. Very disappointed!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery only last about 20 minutes if your lucky

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ralph

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have singular Service for phone service. If i did it probably would have worked.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not connect laptop to internet. Do not buy!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not connect laptop to internet. Do not buy!! I am a technology teacher, and I could not connect a laptop to the internet with this despite successfully connecting to the hot spot and having a working prepaid card with 50gb of available data on it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wifi box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over priced and not enough data to do all of what was needed !!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible with consumer cellular

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not compatible with Consumer cellular service as i had been misinformed by Best Buy chat representative. Requires a Simple Mobile service plan as per chat with Simple Mobile representative. Will return unused and not activated. If you want Consumer cellular compatibility, buy one of their cellphones, install their mobile hotspot sim card and change settings on cellphone to work as dedicated wifi hotspot.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Internet while I was visiting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device does the job for me. I had stable internet throughout the apartment

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Broke in a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even a month it doesn't hold a charge and stopped working smh

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup if Isp is down

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great backup if an outage happens will last for days

    I would recommend this to a friend