Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
SMKOK779HSDC3PWP/779HSDG3P5P
SKU:
6412518
Loading...

Customer reviews

Rating 3.5 out of 5 stars with 1222 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

63%would recommend to a friend

Customers are saying

Customers value the Moxee 4G No-Contract Mobile Hotspot for its ease of use, overall performance, and connectivity. Many find the device simple to use with great signal strength, while others appreciate its speed and reasonable price. Some customers have expressed concerns about battery life, SIM card issues, and difficulties with activation, while others have had issues with the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,222 reviews
  • Cons mentioned:
    Sim card

    Rated 1 out of 5 stars

    No SIM card - had to return

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not come with a SIM card. I had to return it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poorly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It barely works , even though it’s been fully charged and everything. I wouldn’t beat this kind of hotspot for wifi.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    don't buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when it works it works well but i have spent more time on the phone trying to resolve issues than I want to think about

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Kinda mid

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for phones but not PlayStation. Don’t waste your time it won’t even download a full game update

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hotspot

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Activation and purchase was easy like five min thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even Granny can use it

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, simple, even my 60 year old mom can use it and she still does not own a cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really helped out in a pinch. Power had went out and the kids needed entertainment!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WWShoreview

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't know what to say here. I purchased this for my townhome association to run our 3 irrigation system stations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wi-Fi option for travel

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase worked great easy setup never lost connection on our trips faster then the provided Wi-Fi.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for the 24 hrs i had to wait for Spectrum to come so the kids wouldnt go crazy it kept cutting off and not working spent more time on the phone with support then using the hotspot DONT BUY IT HONESTLY wait the 24 hrs

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Huge Data Consumer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It uses data a a very fast rate even when you are offline.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS. TOTAL WASTE OF MONEY AND TIME

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy this item. It was such a disappointment. I took me hours trying to get it to work. Finally i gave up and returned it. Simple mobile was just horrible trying to assist me. They called me names and i just couldn’t tolerate that.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Doesn’t hold charge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t keep charge.I have to keep it constantly plugged in

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Purchase great for WiFi never underestimate the power of the hotspot I use it every day and night no need for data on your phone I highly recommend this

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Won't recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not real pleased with it wifi is very spoty. Can't connect half the time. Very frustrating to want to get into my email and can't.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Moxee Hot Spot

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A terrific tool and works great when you purchase a 40 gig card, that's what I use so that's why I recommend it highly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Buy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please do not spend your money on this and read all of the other reviews before purchasing. Never worked because the Sim Card number could never be found. It was a waste of time and money. I also could not get refunded the $50 I spent on the actual wifi card. Their customer service was not helpful at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TotallySatisfyingWifi

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Product Best Buy And Simple Mobile are Definitely The thing for prepaid WiFi Mobile Hotspots excellent coverage and service!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This does not work!!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has never worked. It has a 2 step sign in. The password sign in then you have to go to the actual sign in page. It will not go through the final sign in page. I have tried all problem shooting tricks on this planet for the past year with no avail.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Portable Wi-Fi options

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a rental house while our house is being built. I’m glad we went this route for future use with traveling with our kids.

    I would recommend this to a friend