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Customer Ratings & Reviews

Model:
SMKOK779HSDC3PWP/779HSDG3P5P
SKU:
6412518
Your price for this item is $39.99
Clearance
The comparable value price is $49.99

Customer reviews

Rating 3.4 out of 5 stars with 1209 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

63%would recommend to a friend

Customers are saying

Customers often highlight the Moxee 4G No-Contract Mobile Hotspot's ease of use and overall performance, with many finding it convenient for on-the-go internet access. The device is also praised for its speed, connectivity, and signal strength. However, some customers have expressed concerns about the battery life, SIM card issues, and difficulties with activation, while others have had negative experiences with the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,209 reviews
  • Rated 1 out of 5 stars

    Traveling hotspot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was a waste of money! It did not work when I traveled overseas! It was hard to get set up and customer service was not very good! I would not recommend this item! If you do buy do not take out of the US!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work. The company set up several tickets to make it work. It didn’t! What a waste of money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the item, but it was a great option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HOT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operational cost is pricey, but the Moxee 4g hotspot solved all my wifi issues completely.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work with T-Mobile sim. And it’s hard place micro sim the slot.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    hotspot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't receive a connection where I live...so couldn't;t use

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hotspot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to have this while my other hotspot was recalled. Worked great for me while waiting for the replacement

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what i expected. Did nothing i needed it to do

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    6 stars!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome! It has its own sim card and is like having a personal router everywhere you go! 6 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile Hotspot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money. Signal is good. We used it in our San Francisco and Yosemite trip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit, it'll do good for a remote project in progress.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good when unexpected happens

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did its job for what we needed it for. Wifi went out for about a week, this thing saved us

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your time and money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent time looking for a hotspot and decided on this one. unfortunately I haven't been able to activate it because of information missing from BestBuy. I have been talking with customer service from SimpleMobile and BestBuy and nowhere to get help. I'm returning this and seek for other brands with better customer service.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    35.1gigs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trouble connecting from beginning, and service wasn't good. Cheated me out of data

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Moxee 4G Solution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system, good for travelers sharing all the Item Internet Service,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Blah

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t what we expected. Data run slow. Returned to store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor reception, bad service, not a good thing to say about this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible purchase- cannot activate.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give this zero stars. I have been unable to activate it as it was "scanned in" in correctly. I was told to contact the company and the company just wants me to contact Best Buy. I'm caught in limbo.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well at my home where the cell service can be pretty iffy. Works for working from home as well!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sim not recognized

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product did not function out of the box. The sim card that came with it was not recognized. Even with calling i was told that they do not recognize their own sim card.

    No, I would not recommend this to a friend