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Customer Ratings & Reviews

Model:
SMKOK779HSDC3PWP/779HSDG3P5P
SKU:
6412518
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Customer reviews

Rating 3.5 out of 5 stars with 1222 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

63%would recommend to a friend

Customers are saying

Customers value the Moxee 4G No-Contract Mobile Hotspot for its ease of use, overall performance, and connectivity. Many find the device simple to use with great signal strength, while others appreciate its speed and reasonable price. Some customers have expressed concerns about battery life, SIM card issues, and difficulties with activation, while others have had issues with the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,222 reviews
  • Rated 1 out of 5 stars

    Not worth the buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what i expected. Did nothing i needed it to do

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You buy a $57 simple mobile card to activate the device and the internet goes out in two days ‼️

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excent piece

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent My daughter is using it for summer school classes

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Blah

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t what we expected. Data run slow. Returned to store

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hotspot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for using when Traveling for an hour or more.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service from the mobile carrier and no empath

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mobile service is terrible. I was a couple days past the return date and they would not take it back. I said I would even take store credit because the device is just useless. And yes I did call the carrier for troubleshooting to no avail.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WAS A WASTE OF MY MONEY I BOUGHT IT AND DIDNT WVEN USE IT BUT MY PLAN FINISH AND THE WI-FI DIDNT EVEN GO ON ANY DEVICES IT NEVER GOT CONNECTED YOU CALL SUPPORT NO HELP

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A+++++

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it day and night it works great totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MoxeeHotspot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4G LTE mobile hotspot at a very competitive price !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't purchase this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SIMPLE MOBILE is a joke of a product. DO NOT BUY THIS PRODUCT. I wasted a lot of time on this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Use This Company/Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get this. No one speaks english well. It takes forever to pay the bill. I was on the phone with them for 3 hours and they could not get my services working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Moxee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems at with this product I recommend it to anyone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wifi box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps shutting off after 5 or 10 minutes of usage. Aggravating and purchased unlimited card. Will not buy again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was expired

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is expired and no longer works. I returned it, after calling the company and learning that they no longer offee service on those

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect!! Works great. Highly satisfied. No complaints.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mobile

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont waste your money on this item, doesn’t work and when you don’t get the activation code and call, they transfer you like 6 times just to not be able to help you

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hotspot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I am always connected which was why I got it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor after initial start up ran out of gb but cant buy tracphone time for moxee ridiculous best buy help was rude about it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just bad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is terrible and I can't get any help from straight talk about about the slow speeds I've been having. Would not recommend this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Customer Experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After cornering the bestbuy employee for some assistance. She checked out the product incorrectly leaving me unable to use the unit. I had to get a replacement shipped from the manufacturer. HORRIBLE IN STORE EXPERIENCE

    I would recommend this to a friend