Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
SMKOK779HSDC3PWP/779HSDG3P5P
SKU:
6412518
Your price for this item is $39.99
Clearance
The comparable value price is $49.99

Customer reviews

Rating 3.4 out of 5 stars with 1209 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

63%would recommend to a friend

Customers are saying

Customers often highlight the Moxee 4G No-Contract Mobile Hotspot's ease of use and overall performance, with many finding it convenient for on-the-go internet access. The device is also praised for its speed, connectivity, and signal strength. However, some customers have expressed concerns about the battery life, SIM card issues, and difficulties with activation, while others have had negative experiences with the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,209 reviews
  • Rated 5 out of 5 stars

    A+++++

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it day and night it works great totally worth it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Use This Company/Device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get this. No one speaks english well. It takes forever to pay the bill. I was on the phone with them for 3 hours and they could not get my services working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MoxeeHotspot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4G LTE mobile hotspot at a very competitive price !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cannot get it to work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed. Cannot get it to connect to the internet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product and the whole batch my local Best Buy in Pleasant Hill had was defective. Customer service was not helpful about getting it resolved.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mobile

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont waste your money on this item, doesn’t work and when you don’t get the activation code and call, they transfer you like 6 times just to not be able to help you

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Moxee

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems at with this product I recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hotspot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great! I am meeting planner and have used it at many different properties, golf courses and event venues. It's easy to set-up and use!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The enternet service worked the first week now I have issues after still paying the 38$ and the service still isn't working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect!! Works great. Highly satisfied. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hotspot

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I am always connected which was why I got it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hotspot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work. Was a waste of money. Wanted it for work but it’s not returnable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    useless

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is garbage , you get what u pay for , no idea why it is still in buisness

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just bad.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is terrible and I can't get any help from straight talk about about the slow speeds I've been having. Would not recommend this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Customer Experience

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After cornering the bestbuy employee for some assistance. She checked out the product incorrectly leaving me unable to use the unit. I had to get a replacement shipped from the manufacturer. HORRIBLE IN STORE EXPERIENCE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product highly recommend it to everyone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt work a lick

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work a lick . Did not use prepaid card so inwas able to get refunded for that and device which rocks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY IT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy it! It doesn’t works! I have to return it but worst I paid for GB that couldn’t use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wi-Fi device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please don’t ever buy this product or the brand Bad quality it didn’t work customer service was awful.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product took 4 hours to set up. Not a challenge for the tech light of heart. Core issue was working through Best Buy. I would recommend buying this product elsewhere or from the provider directly if possible.

    I would recommend this to a friend