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Customer Ratings & Reviews

Model:
SMKOK779HSDC3PWP/779HSDG3P5P
SKU:
6412518
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Customer reviews

Rating 3.5 out of 5 stars with 1222 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

63%would recommend to a friend

Customers are saying

Customers value the Moxee 4G No-Contract Mobile Hotspot for its ease of use, overall performance, and connectivity. Many find the device simple to use with great signal strength, while others appreciate its speed and reasonable price. Some customers have expressed concerns about battery life, SIM card issues, and difficulties with activation, while others have had issues with the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,222 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hotspot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great! I am meeting planner and have used it at many different properties, golf courses and event venues. It's easy to set-up and use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product highly recommend it to everyone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product and the whole batch my local Best Buy in Pleasant Hill had was defective. Customer service was not helpful about getting it resolved.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was a waste of money This product doesn’t not work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product took 4 hours to set up. Not a challenge for the tech light of heart. Core issue was working through Best Buy. I would recommend buying this product elsewhere or from the provider directly if possible.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work. Didn't even get to use it once!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. Got it for an urgent need, and the screen wouldn't even turn on...Now passed the return period so I'm stuck with this useless kit and wasted $50 on top of that for the data plan. Avoid. Buy something nicer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Requires very good cell coverage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only works where you can get a very good cell service. I live in Fairfax so nope. This thing is useless to me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The enternet service worked the first week now I have issues after still paying the 38$ and the service still isn't working.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing special

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife bought the it for her work place since the Wi-Fi provided was slow. Gets the job done better than what was provided. Nothing super here speed wise.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to activate it as the instructions said, but it was already activated. I turn on the hotspot and it says theres no signal which means no internet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good service in the country!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It kept kicking me off. It never would connect to the 5G, only the 2.5, which did not work for me as I work from home. I returned it and purchased the ATT from Walmart. I am able to get to 5G now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy online rip off

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impossible to setup. Simple mobile blames bestbuy for not being able to set up because best buy didn’t clear the serial number. I was told to go to in person store for help and that didn’t go anywhere

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt work a lick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work a lick . Did not use prepaid card so inwas able to get refunded for that and device which rocks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy scamming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY. SIM CARD WILL NOT BE ACTIVATED. DO NOT BUY DIGITAL PLAN THAT THEY OFFER YOU! WILL NOT NE REFUNDED CAUSE ITS “DIGITAL”

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wi-Fi device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please don’t ever buy this product or the brand Bad quality it didn’t work customer service was awful.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cannot get it to work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed. Cannot get it to connect to the internet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hotspot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work. Was a waste of money. Wanted it for work but it’s not returnable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device was a nightmare to set up. The prepaid cards don’t last long at all. I spend $150 in a week only using the hotspot for my doorbell camera until Wi-Fi was installed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy it! It doesn’t works! I have to return it but worst I paid for GB that couldn’t use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    useless

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is garbage , you get what u pay for , no idea why it is still in buisness

    No, I would not recommend this to a friend