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Customer Ratings & Reviews

Model:
SMKOK779HSDC3PWP/779HSDG3P5P
SKU:
6412518
Your price for this item is $39.99
Clearance
The comparable value price is $49.99

Customer reviews

Rating 3.4 out of 5 stars with 1209 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

63%would recommend to a friend

Customers are saying

Customers often highlight the Moxee 4G No-Contract Mobile Hotspot's ease of use and overall performance, with many finding it convenient for on-the-go internet access. The device is also praised for its speed, connectivity, and signal strength. However, some customers have expressed concerns about the battery life, SIM card issues, and difficulties with activation, while others have had negative experiences with the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,209 reviews
  • Rated 3 out of 5 stars

    Nothing special

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife bought the it for her work place since the Wi-Fi provided was slow. Gets the job done better than what was provided. Nothing super here speed wise.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work. Didn't even get to use it once!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. Got it for an urgent need, and the screen wouldn't even turn on...Now passed the return period so I'm stuck with this useless kit and wasted $50 on top of that for the data plan. Avoid. Buy something nicer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to activate it as the instructions said, but it was already activated. I turn on the hotspot and it says theres no signal which means no internet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy scamming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY. SIM CARD WILL NOT BE ACTIVATED. DO NOT BUY DIGITAL PLAN THAT THEY OFFER YOU! WILL NOT NE REFUNDED CAUSE ITS “DIGITAL”

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks dont buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks doesnt vconnect after u pay for the services and the device

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mobile Hot Spot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in the mountains and this this has yet to function.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth a penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awful. It’s a headache anytime I need to refill it. I will return it. Customer service is slow and never resolve the problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    worthless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't activate in the store. I had to return it. It should not be on the web site.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good service in the country!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It kept kicking me off. It never would connect to the 5G, only the 2.5, which did not work for me as I work from home. I returned it and purchased the ATT from Walmart. I am able to get to 5G now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy online rip off

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impossible to setup. Simple mobile blames bestbuy for not being able to set up because best buy didn’t clear the serial number. I was told to go to in person store for help and that didn’t go anywhere

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device was a nightmare to set up. The prepaid cards don’t last long at all. I spend $150 in a week only using the hotspot for my doorbell camera until Wi-Fi was installed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE ITEM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEVER WORK… NOT WORKING….NEVER WORKED AT ALL. Product is not what it supposed to be

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Thumbs Down

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is horrible and useless. I would not buy one or recommend. It is hard to use, hard to refill, difficult to manage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It does not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a really bad experience , i activated it and in 2 days the data finish, they dont allow you to purchase a monthy plan

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor connection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't stay connected. Little to no connectivity. I was told that the connectivity in my area would be at least 4 bars, but I can barely get connected much less stay connected.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Simple moble wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of junk didn’t work at all no matter what I tried and called them they didn’t even help a waste of my money, very unhappy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Device obsolete

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is no longer supported by simplemobile not sure how best buy don’t know about that

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is horrible, trying to get service for it is horrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mobile Hotspot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box said it works on telephone and computers, but when I called Simple Mobile, the foreigner kept wanting to reference the telephone, i kept telling her phone service is AT&T

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT WORTH IT!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy it’s honestly not worth it at all. The wifi runs out very quickly way before the 30 days is even up. I have bought two 30 day, 40gb plan cards in the matter of one week!!

    No, I would not recommend this to a friend