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Customer Ratings & Reviews

Model:
SMKOK779HSDC3PWP/779HSDG3P5P
SKU:
6412518
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Customer reviews

Rating 3.5 out of 5 stars with 1222 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

63%would recommend to a friend

Customers are saying

Customers value the Moxee 4G No-Contract Mobile Hotspot for its ease of use, overall performance, and connectivity. Many find the device simple to use with great signal strength, while others appreciate its speed and reasonable price. Some customers have expressed concerns about battery life, SIM card issues, and difficulties with activation, while others have had issues with the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,222 reviews
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives poor service the internet don’t work still after paying for the device and the services $100 down the drain

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet service is slow af. Not worth it. I thought it would be easier than getting a contract plan but nah.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of crap, not worth it. Might as well get internet services. You run out internet fast there are better internet options out there.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, do not waste your money, i bought to run a tv and that barely worked

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work for us no signal where we live

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for us no signal where we live I would check your signal strength first

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overprice and drop signals

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overprice and drop signals. terrible customer service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hatted it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible and cheap.. there should be other carriers.. like ATT, Sprint… heck.. even Metro probably would work better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cost effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Fairly easy setup. Good for the cost. Convenient not having a wireless plan.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Hotspot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work at all. Piece of junk. Couln't return it either (3 days late). Watch out for Best Buy, they apparently don't mind selling deprecated garbage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible brand and service plans

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product doesnt deserve my review, its that terrible. Worst 60$ Ive ever spent in my life.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost entirely too much compared to paying by the month. T-mobile 5g Gateway Simple direct home internet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe mine was defective, but it stopped working a couple of hours after getting it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst possible hotspot option on the market. It took me over 2 hours on the phone with the company to figure out my device required an update.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. Worked for two days, called technical support, followed his advise and he broke it. They wouldn’t replace. Terrible company

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    disappointing. locked into single provider

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sim not removeable need to use simple mobile service - not 5G.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All that money for little internet usage and poor setup!!! Don't waste money or time!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DOES NOT WORK WITH DATA CARD ANYMORE, DO NOT BUY!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DOES NOT WORK WITH DATA CARD ANYMORE, DO NOT BUY!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too bad.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been able to receive my last 3 service cards I paid for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Look before buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for all areas. Doesnt work where i live. Although the website said it would

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SIM card didn’t work it was a hassle to get another one so I just returned

    No, I would not recommend this to a friend