Customer Ratings & Reviews

Worked great. Used it for a week at my moms where there was no wifi hooked up.

This is a great option for a road trip or something only used for very temporary. I got the 49$ card and thought I could use it for a month or so while trying to get internet through a compony. I have a toddler and it last 4 days or so. Could get very expensive and not real easy to set up I didn't think personally.

Have trouble keeping it working , took back to store

Easy to set up and reasonably priced! This hotspot is amazing!

Works great easy to set up and have devices connect to it.

Great deal. Sales associate was very nice. Easy to use

Needed Internet im kinda on a budget so i got this however ive had simple mobile before and never had service i was reluctant to get this but i did. Unfortunately i cant get a signal maybe one bar on rare occasions two bars but mostly no bars. They claim to have the largest coverage area but no between were i work and home no service especially indoors(i dont think there singnal can get threw a tent) its risky to get it but maybe it will work for you

Completely unable to activate the SIM card. I exchanged the first hotspot I got on the same day and ran into the exact same issue with the second device. Simple Mobile's tech support was polite but extremely unhelpful - all they could tell me was that the SIM cards (which were already installed in their product!) were defective and I had to buy a new one to get the device to work. It's a good thing the Best Buy return process is relatively painless, but don't even waste your time with this thing.

I’m sure device is fine, but after not using for some time the SIM card was deactivated. I purchased a Simple Mobile SIM card kit but their customer service was unable to activate it. Apparently, the cards were from a “different carrier” (Verizon). So now I’m out the money for the minutes and the SIM card kit, and apparently the hot spot.

The WORST service you can purchase. The customer service is horrible and the service is VERY slow. It would be in your best interest to spend a little more for better service.

Fantastic! Did exactly what I needed, when I needed it and I will definitely be taking it with me everywhere I go!

Love it! Easy convenient when you’re on the go! Good purchase.

Does the basic job of getting you internet, but does not work very well with any gaming systems.

Was very easy to activate and set up. To our surprise, it works better then expected being out in a rual area and lots of tree coverage.

it works well once its activated but its quite complicated to get there

It’s works great don’t have any problems I can use anywhere

It provides exactly what is advertised. Setup was reasonably easy, requiring only 35 minutes of my life. Beyond that, it provides emergency access to the net via wifi when it was needed.

Bought this for vacation for the kids tablets. It worked great.

Works really good in bad areas to connect to the hotspot

The most important unreliable service ever encountered. Bought 2 came with SIM CARD that cant be activated. Went back and bought 2 SIM kits and weren’t able to activate those. Waste of time for a product that just does not work.