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Customer Ratings & Reviews

Model:
SMKOK779HSDC3PWP/779HSDG3P5P
SKU:
6412518
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Customer reviews

Rating 3.5 out of 5 stars with 1222 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

63%would recommend to a friend

Customers are saying

Customers value the Moxee 4G No-Contract Mobile Hotspot for its ease of use, overall performance, and connectivity. Many find the device simple to use with great signal strength, while others appreciate its speed and reasonable price. Some customers have expressed concerns about battery life, SIM card issues, and difficulties with activation, while others have had issues with the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,222 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No title

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves me well during my stay in the US . Plus it is easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well when plan is purchased. Does the job well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bestbuy Hotspot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was okay very helpful. Easy setup. Id prefer it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet footsteps.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific, Weren’t traveling through the Shasta mountains with no signal came in perfect. I was able to complete my work assignments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hotspot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my hotspot. It's great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Helping

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE it. I use it to work from home. Its amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wifi hotspot at home or on the road

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine. Great backup internet for our family when remote learning and working. Battery lasts most of the day...depending on how many people are using it. For some reason the pictures on the BB website don't show it but it has a small screen that provides useful information like network, battery and status.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for what you get

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Network connection worked well. Had decent range. Only qualm was the limited choices of GB plans.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moxie

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than expected. Come on 5G unlimited....!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOT IMPRESSED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not impressed. I've had to buy (FOUR) 40gb service cards in a single month and i haven't even had the device a full month.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 1 out of 5 stars

    Don’t buy online

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s impossible to activate if you buy on line . Store could help to activate .simple mobile on line support is is waste of time .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Complete Joke!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible customer service from the Simple Mobile. Hotspot came with a SIM card that is not compatible with the hotspot. Couldn’t get anyone to send me a new SIM card (Simple Mobile or Best Buy). Tried to just return the thing and was told I have to drive 45 minutes to store to return. Couldn’t get Best Buy to send me a shipping label so I could return. Honestly had never been so frustrated with a product or customer service in my life!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worked 5% of the time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked REALLY well for the first day. Then over the course of the next week it dwindled down until it was no longer working anymore.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Do not purchase!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate that I purchased this horrible product. It was work for approximately four hours then it quit on me. I will not be spending any more money on this mess!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 1 out of 5 stars

    Didnt work out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work. Would not activate. #serial number invalid. Was a pain. I ended up adding one to my cell phone plan instead

    No, I would not recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 1 out of 5 stars

    Poor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. I bought two SIM cards and neither were ever able to be activated. Waste of money and I never was able to use it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sim card

    Rated 1 out of 5 stars

    Don’t buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work SIM card was defective bought a new SIM card didn’t work either. Overall invested $100 for nothing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Customer service... Horrible. Performance... Horrible. Using up my 50 buck 40gig card if it works through it. Next....

    No, I would not recommend this to a friend
  • Cons mentioned:
    Service

    Rated 1 out of 5 stars

    Great stuff

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only not working, and useless Simple mobile service

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mobile Hotspot!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very useful hotspot. I didn't have any issues with Wifi at our conferences. Nice!!!

    I would recommend this to a friend