Customer Ratings & Reviews
- Model:
- SMKOK779HSDC3PWP/779HSDG3P5P
- |
- SKU:
- 6412518
Customer reviews
Rating 3.4 out of 5 stars with 1209 reviews
(1,209 customer reviews)Rating by feature
- Value3.5
Rating 3.5 out of 5 stars
- Quality3.6
Rating 3.6 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers often highlight the Moxee 4G No-Contract Mobile Hotspot's ease of use and overall performance, with many finding it convenient for on-the-go internet access. The device is also praised for its speed, connectivity, and signal strength. However, some customers have expressed concerns about the battery life, SIM card issues, and difficulties with activation, while others have had negative experiences with the service.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Complete Joke!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible customer service from the Simple Mobile. Hotspot came with a SIM card that is not compatible with the hotspot. Couldn’t get anyone to send me a new SIM card (Simple Mobile or Best Buy). Tried to just return the thing and was told I have to drive 45 minutes to store to return. Couldn’t get Best Buy to send me a shipping label so I could return. Honestly had never been so frustrated with a product or customer service in my life!
No, I would not recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
Do not purchase!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate that I purchased this horrible product. It was work for approximately four hours then it quit on me. I will not be spending any more money on this mess!
No, I would not recommend this to a friend - Cons mentioned:Activation
Rated 1 out of 5 stars
Didnt work out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt work. Would not activate. #serial number invalid. Was a pain. I ended up adding one to my cell phone plan instead
No, I would not recommend this to a friend - Cons mentioned:Activation
Rated 1 out of 5 stars
Poor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. I bought two SIM cards and neither were ever able to be activated. Waste of money and I never was able to use it
No, I would not recommend this to a friend - Cons mentioned:Sim card
Rated 1 out of 5 stars
Don’t buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work SIM card was defective bought a new SIM card didn’t work either. Overall invested $100 for nothing
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great Mobile Hotspot!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very useful hotspot. I didn't have any issues with Wifi at our conferences. Nice!!!
I would recommend this to a friend- Cons mentioned:Service
Rated 1 out of 5 stars
Great stuff
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only not working, and useless Simple mobile service
No, I would not recommend this to a friend Rated 5 out of 5 stars
Need more data
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great only wish had options for more data on pre paid cards
I would recommend this to a friendRated 5 out of 5 stars
Im connected on the go
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works very well, I would purchase again its ok
I would recommend this to a friendRated 5 out of 5 stars
CLUTCH DEVICE TO HAVE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing device to have with not having phone service and for my game streaming
I would recommend this to a friendRated 5 out of 5 stars
Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect wifi hotspot for home and for travel. The info screen is perfect! I'm never left wondering if I'm using too much data.
I would recommend this to a friendRated 5 out of 5 stars
Solid service and no dropping
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Nothing to complain about would recommend
I would recommend this to a friendRated 1 out of 5 stars
Don’t buy. Weak signal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Wasn’t able to use my iPad to watch Netflix nor check emails on my MacBook. When I returned it I lost money because the prepaid card was non refundable and I wasn’t told that
No, I would not recommend this to a friendRated 5 out of 5 stars
Works great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clutch little gadget when internet goes out. Streams TV just fine too.
I would recommend this to a friendRated 1 out of 5 stars
I’m so
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does not worked and never did from the day I ordered it .I tried to do a refund for a week with y’all and nobody “helped” until my refund date expired so now I’m stuck with it and my money was stil taken ,never again.
No, I would not recommend this to a friendRated 5 out of 5 stars
Cards
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Live this its a very goid gift foe someone who likes these cards!
I would recommend this to a friendRated 5 out of 5 stars
Wifi
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent source of wifi for my computer when away from home.
I would recommend this to a friendRated 1 out of 5 stars
Underwhelming Overall
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had difficulty finding compatibility with Sim cards when I custom support they assured me that other SIM cards would work with this device, however it is NOT!! :(
No, I would not recommend this to a friendRated 1 out of 5 stars
worthless garbage product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.didn't work...was obsolete from the factory...best buy refunded the purchase price without any questions because this product was totally inferior.
No, I would not recommend this to a friendRated 1 out of 5 stars
Upset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not properly scanned before being delivered to me. Could not use, and had to basically repurchase the entire item. Waste of money and waste of my time, I am so disappointed.
No, I would not recommend this to a friend