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Customer Ratings & Reviews

Customer reviews

Rating 3.4 out of 5 stars with 1199 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

63%would recommend to a friend

Customers are saying

Customers consistently note the easy setup, portability, and reliability of the Moxee 4G No-Contract Mobile Hotspot. Many customers appreciate its user-friendly interface and compact size, making it convenient for travel and on-the-go use. However, some users express concerns regarding data usage, battery life, activation issues, SIM card compatibility, and occasional connection problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,199 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Convenient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for 1 or 2 devices (laptop and phone) to get work done. The speed slows down when streaming movies or videos. Easy to set-up.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Hot Spot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this but it literally needs charged twice a day! Seems to me that the charge should last at least a day.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. Works as expected. I was able to stream school lectures without any connectivity issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not perfect but definitely useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well, but it does not work if there is no internet. We bought this because we were traveling and wanted to have a good WIFI connection. What we discovered was that there is a large part of the USA not covered by WIFI. If you are wanting something to give you 100% coverage, this is not it. Once we were near a hotel that had WIF and we were able to get a secure connection from their spill over!...we had other such experiences along our journey. I am not sorry I bought the Moxee, it served it's purpose, we watched movies and enjoyed pretty good connections much of the time. Just don't expect miracles.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Perfect for our temporary situation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great alternative to the top tier items which are aligned with major mobile carriers. This was a fraction of the price and can be pay-as-you-go.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Streaming a ok

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better then i thought. Was able to watch videos,TV shows and movies on laptop as well search the web

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Didn't do it's job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it was the only one they had left in the store , and I needed one ASAP. I traveled with my son who happened to be on his last week of school and I really wanted to this device to work. But It disappointed me. It would not fully charge, left it hooked up overnight and I got the battery to go up 2 bars.. even hooked up to the car power it didn't charge.. the signal was poor. It may have been because we were traveling along the 5 to Southern Cali?? who knows. I will be returning this device, and hope I can get a refund

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Life-saver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved, and our new internet installation was delayed. I needed something I could use at home for all my basic work needs, and this works great. Works well for streaming, too. Simple device, easy setup, and does what it needs to do. It was a huge relief to have my own network I could work on securely at home. It'll be nice to be able to take this traveling as well. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Lifesaver for specific occasions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little hotspot. Had some trouble getting it to work and had to call phone tech support, but other than that it fits my needs (working remotely during a long visit to a home without other Internet access, Internet for the kids on road trips, etc.).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, the wifi was strong and lasted as long as i paid for.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, easy to use , very simple to connect and switch from 2g to 5g

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this while we were waiting for internet installation. The main purpose was for working from home and streaming Netflix. This hotspot did the job with minimal issues. The main/only small inconvenience is that you can only purchase a certain amount of data at a time, so we were constantly having to refill the data. That can get a bit costly depemdimg on how much data you use daily, but the unit itself worked well. I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to work from home while my WiFi was down for a few days. I purchased along with 40gb of data and setup was quick and easy. I had my laptop and phone connected to the device and everything processed very quickly, did not see a difference from my regular WiFi. Battery life is decent, you can get a couple hours before having to plug in. This was a great affordable option to have in a pinch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moxee simple mobile

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and great for what I need it for but the set up is complicated.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Wi Fi where your traveling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our RV trip across the country. I had Wi Fi when we were miles from any city. Enjoyed using it and it was fast and reliable, had two different laptops going at the same time. It has 4G and is super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength, Speed

    Rated 5 out of 5 stars

    Hotspot

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great when you’re on the go. The speed is great and the signal works better than the hotspot on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurry and get you one today fellas great device good connection

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    On the go wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the on the go wifi really quick and easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy when needing WiFi on the go! Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great mobile hotspot with no contract commitment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for hotspot for wifi while on trips. It was better than adding a hotspot on my cell phone plan and continuing to pay for it when not needed. No contract and buy data for when its needed only.

    I would recommend this to a friend
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