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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3763 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 3,763 reviews
  • Rated 3 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter for Christmas on sale on Black Friday.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too spotty for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pain to get set up, but initially it seemed to be worth it. Unfortunately four hours later the quality of the sound dropped in and out and never stopped. For a $50 pair of headphones you can take that hit. But $130? Not worth it.

    No, I would not recommend this to a friend
    • Brand response from Skullcandy
      Posted .

      This definitely should not be happening. Please reach out to us at contact.skullcandy.com and we can assist you in getting a new pair that functions properly.

  • Rated 3 out of 5 stars

    Way to tight on head

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way to tight on head , to much bass ,and sound not so good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Last Skull candy purchase!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my 3rd skull candy optimistic purchase and this made it my last one. The headphones are always good at first but after some time they are always damaged weirdly. In short, they are NOT durable at all. They'll be enjoyed for a very little time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    I love the bass response and the long battery life

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Skullcandy - Crusher 3.0 Wireless Over-the-Ear Headphones - Black, sound amazing! I love the bass response!!! These are one of the few headphones I have ever tried that actually have more bass than I need. I actually run these with the bass slider turned all the way down. Speaking of, the bass slide adjuster on the headphone is a really nice feature. The bass can be turned up, or back down, with a simple slide. No fumbling through a menu, or trying to remember which button to press. The volume up and down buttons are also nice and large, and intuitively placed. The built in battery didn't take very long to charge, and seems to hold it's charge for a long time. I've been using these for a few days and the battery still hasn't died. They are a little on the heavy side, and they do kind of pinch a bit after wearing them a few hours. But on the plus side, they stay nice and planted when I move around and they never feel like they might slide off, even when nodding along to the beat. I feel like these would be great for work out headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Pretty decent ANC headphones for the price.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ANC headphones by Skullcandy sound pretty good. My biggest gripe is the style of the headband which could be a little smaller and comfortable for my taste compared to other headphones I have in the same price range. Please do work and connect very well with my smartphone and my tablet no issues with Bluetooth at all. Battery life is good I get a solid 3 days of listening with these The ear covers are comfortable The biggest downside is the headband I'm not a fan of the looks and it's not as comfortable as it could be. I would say if you're looking for an affordable pair of good sounding ANC headphones with good battery life I wouldn't look much further than these they're pretty good and do what they say they do. I was able to stay up to 30 ft of my phone and still keep connection without any breakups or interference while in the house or outside. I would definitely recommend these if you're on the fence on deciding whether or not to pick these up. I would really like to see a pricier version of these with a more comfortable headband.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Purpose... and too bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missed my beats thought I could replace them with these.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too Tight on the head

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were good for audio, heptic feedback is quite enjoyble on them, but if watching a video the lag was quite noticeable to really enjoy the video. Clamping force was too tight to enjoy it for a longer period of time

    No, I would not recommend this to a friend
    • Brand response from Skullcandy
      Posted .

      Thank you for your feedback! We are always looking for ways to improve and appreciate you taking the time to provide your input.

  • Rated 2 out of 5 stars

    Great for non gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that they were for gaming. But that depends on the user. Wasn't great for me. They are indeed not gaming headphones.Plus the headphones are too tight even when you expand them. I get migraines, so the headphones were flaring them up.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Structure sound, sound quality poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded to this after two of the slightly cheaper broke twice at the earbud connection. Sadly, this product sound is poor and crackly after just a few weeks. Since Best Buy is in store return, we haven’t had time to return.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality
    Cons mentioned:
    Heat dissipation

    Rated 2 out of 5 stars

    The Crushers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I’ll start by saying that these headphones sound fun. Even the most uppity audiophile can have fun with these. The highs and mids are present and well rounded out and the bass can be, well, ear shattering if you want it too. Overall they sound fantastic. They’re not reference headphones so don’t expect that type of detail and separation, but if you’re an average consumer like me, you’ll be happy with the sound these cans produce regardless of your preferred genres. You may have read that the Crusher Wireless is a well-made headphone. I think the metal headband is the culprit for these erroneous perception. Overall, these headphones feel like something that Skullcandy invested 90% of their budget on their sound, 9% on marketing, and 1% on design and materials quality. I’m not saying they look all that bad at a distance. You might find their simplicity aesthetically pleasing at a glance but the devil is in the details. These feel cheap. I’m not saying they’re cheap like they’ll break quickly, they may hold up the test of time, but at close inspection the materials just look and feel shoddy. The small amount of swivel that is given each ear can is made by little plastic tabbed pegs that will obviously wear, if not break over time. The hinge housing is comprised of two pieces of plastic that don’t align well at the seams. The padding in the headband is thinnest where it may contact your head the most, right at the top (I don’t understand this one at all). The ear pads have a bulge on the top of the inner area where the two ends of the fabric is thickly stitched together. This is both ugly and uncomfortable as you can feel the bulge rubbing on your ear. The list goes on. They just look cheap and I’m only complaining about this so much because the price is not cheap. $200 is not cheap. It’s not expensive either, but it’s a price point that should not bring this level of cheapness into the design or materials used in these headphones. The button controls are a mixed blessing of simplicity over function. There are only 3 buttons on these headphones. That’s it, just three to control everything (plus the bass slider of course). But three buttons do it all. They power these on, pairing mode, power them off, skip forward, answer phone calls, hang up phone calls, decrease volume, increase volume, rewind, pause, play. All that function weighing on just three buttons is just too much. In my experience, this is a problem not just with these headphones but any headphone, including high end ones, that attempt to pack too many multi-function buttons into one interface. For example, to skip or rewind on the Crusher Wireless you hold the up or down volume for 3 seconds. I don’t like that. If I want to skip a song, I want to do it now, not 3 seconds from now. Even a double press might be a better option. The list of annoyances with multi-function buttons grows. And this goes for all of you multi-function manufacturers. Stop it. We’re not as dumb as you think we are. Of course, some people love the “simplicity” of multi-function buttons. It seems to be the way things are going. As for me, I like things separate so I can use them precisely when I need them and how I need them. Give me a big volume knob, FF and Rewind, play/pause combo is okay, and a dedicated on/off switch (and, okay, you can incorporate the pairing mode function into the power switch) and if you could add a mute button that would be great. That’s how I like things. But if you’re a fan multi-multi functions then you may love this about the Crusher Wireless. Sound leakage is below average. They pale in comparison to a good pair of in-ear headphones, and they do about as good a job as any on-ear headphones of varying quality. They do leak more than the average closed-back headphone and this may be due to their seemingly poorer build quality. Don’t expect these to keep your coworkers happy if you like to keep your music at 40% or above. Comfort level for any pair of headphones is a very subjective thing so I won’t spend too much time on this, but I think I figured out why these are called the crusher. That’s what they do on me. They crush my head. And they put a lot of pressure on that cranial nerve right below my ear. Coupled with how hot the ear cups get (I think due to low end materials), I am not happy with fit and comfort of the Skullcandy Crusher Wireless headphones. In addition to their undeniably uncomfortable fit, they also produce a low end bouncy sound/vibration in your head if you tap on these, put these on, take them off, wear them while chewing, or just walking around. You won’t necessary hear (of feel) this when you’re listening to music as the audio will drown out the experience. But the haptic bass speakers bounces around in the ear cans and produce a vibration. Now, this doesn’t bother me per se but it is noticeable and it is something that I wish the headphones didn’t have. Now for some of their redeeming values. Bluetooth connectivity is good. And call quality is actually good too. Better than some of the more expensive headphones I’ve recently tried. And Skullcandy achieves this with just one microphone. I don’t know what they did here but it works and it works well. Kudos to Skullcandy for making a good quality headset out of these headphones. The battery life is ridiculously cool. I mean, I tend to be a conservationalist at times and am always switching off my headsets even when I step away for a few moments, but the battery on these lasts so long I’m starting to get lazy and wasteful. Even if I’m taking a long break I don’t worry about leaving the headphones on. (Of course, this may be because I don’t like waiting the 5 seconds it takes to power them on from the single do-it-all-multifunction button when I come back.) Unfortunately, I can’t get them to tell me how much battery is left but my devices do that with a battery indicator. Nevertheless, the battery life is insane on these. And that’s a really cool thing. And lastly, coming back to the sound. Like I said, these sound fun and I continuously forget their discomfort as I get absorbed in great audio from a variety of genres. If anything were to get me to keep these, it’s their audio quality. I’ve been keeping the haptic bass slider down to either barely on to completely off depending on the type of music I’m listening too. I’ve barely used them above say 20% or so. These simply are bass heavy headphones which I like. It’s why I bought them in the first place. I like bass. But it doesn’t mean they dismiss all other frequencies. When I’m listening to metal or jazz, I get plenty of timbre out of the high-hats and cymbals. When I’m listening to vocals I get fulfilling coos out of the baritones and clarity out of sopranos. And when I’m jamming R&B or Hip-Hop, I get plenty of thump, plenty. Too much if you want it, satisfactorily if you don’t via the bass slider. One caveat here. I’ve found that the booming rumble of the haptic bass does get finicky during some songs. It almost cuts in and out as if the crossover technology clips at a specific frequency. It’s hard to explain for a non-audio tech like me but be prepared to experience some unusual bass delivery during some music. So are these good headphones? That’s a tough question. Their audio quality puts them on par with any of the higher priced models that you’ll want to compare them to and I’m certain most people will find their favorite music fun to listen to. But their shortcomings in the design, materials, comfort, and features departments are certainly falling quite short of their $200 price tag. If these were off-brand $60 headphones, they’d certainly be worth their weight in sound, but at 200 clams, they just don’t add up in the value for me. Their price point makes me think that Skullcandy is simply jumping on the “spike in bluetooth headphones sales” bandwagon and threw together a get-it-to-market-as-quick-as-possible model that they could make a quick buck on. But everyone is probably doing that.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not for us

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These may be right for some people, but not for my daughter. They didn't fit her head well and were not comfortable. Everyone is different. We didn't get as far as determining sound quality.

    No, I would not recommend this to a friend
    • Brand response from Skullcandy
      Posted .

      Thank you for your feedback! We are always looking for ways to improve and appreciate you taking the time to provide your input. We’re so sorry to hear you did not have a good experience with your Crusher Headphones. We hope you will consider giving our other products another try in the future!

  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Amazing haptic bass headphones, with some caveats

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Skullcandy Crusher 3.0 headphones offer some truly unique features, but you will have to compromise in other areas. Overall, they are an interesting set of headphones, but I'm not sure if they would be optimal for daily use. Setting up these headphones was a breeze. Just charge them, pair them with your phone's Bluetooth connection, and you're all set. The controls are very intuitive, with 3 buttons controlling power, pairing, track skipping, and volume, and an adjustable slider used to adjust the haptic bass feedback. As for sound, these actually sound much better than the Skullcandy I remember from years ago. The uncolored sound (with the haptic bass off), is relatively well balanced, with good bass, highs, and pretty good clarity as well. These don't sound like a detailed pair of studio cans, but the sound is good, fun, and engaging. The haptic bass...wow. It really does emulate what it's like to be listening to something with, say, 2 12" subwoofers in the trunk of your car. I really like that you can adjust this feature, to go from over the top, literal head shaking bass, to a more even presentation, like a nice, sealed 10" woofer that's adding the right amount of depth and vibration. This feature is the main selling point of these headphones, and I have to say it is impressive. It's quite shocking that these can run for nearly 50 hours on a charge, considering how "excited" the audio is, with these haptic drivers running. Audio clarity does suffer a bit when the bass is turned up, as it seems to slightly overpower the standard drivers pumping out the rest of the music. I found that these sounded pretty good with streaming content and movies as well, although I typically slid the slider to a lower position when watching things like YouTube. For movies, the extra haptic bass is pretty fun for action scenes and explosions. Despite the good sound and impressive bass, I do wish these headphones were more comfortable to wear. The ear cups do not articulate from side to side, so getting an exact fit is slightly difficult. Also, the ear pad openings are not that large, meaning the ear pads rested on top of my ears, which is never as comfortable as pads that completely surround your ear. Lastly, the adjustment sliders have no notches, and just move freely, meaning you can easily accidentally change where you had them set to. This is something that drives me crazy on headphones, and I really don't understand the rationale of doing it this way. Build quality seems decent, which is evident when examining the wires that run from the headband to the ear cups: they are large gauge wires, and feel robust. The ear pads are soft, squishy, I just wish they were roomier. And I REALLY wish that the ear cups were not fixed in place. This makes it so much harder to get a really good fit on your head, leading to uncomfortable wearing sessions. And that's where my opinion may vary from yours. If these issues don't bother you, I'd say go for it. My opinions are subjective, and when it comes to headphones, many people don't agree on even the basics. Still, I think if a pair of headphones is NOT comfortable, then I will not want to wear them for very long, which is what is happening with the Crusher 3.0. I really want to love these headphones, and based on the sound and haptic bass, I'd give them a 4.5 stars, as there really isn't anything like it on the market. However, due to the issues I experienced, I have to give these headphones 3 stars. Users who don't mind on-ear headphones, with some quirks/issues, may be willing to look past these problems for head shaking bass. If that sounds like you, I'd give these a try!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too much pressure on physical ear and surrondings

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but way to much pressure around the ear. After an hour hurts alot. Recommend something like Microsoft had few years ago given away at TechEd, cloth and soft cushion around the ear.

    No, I would not recommend this to a friend
    • Brand response from Skullcandy
      Posted .

      Thank you for your feedback! We are always looking for ways to improve and appreciate you taking the time to provide your input. We’re so sorry to hear you did not have a good experience with your Crusher Wireless. We hope you will consider giving our other products another try in the future!

  • Rated 2 out of 5 stars

    compra fallida

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good sound . But as for the rest, it is very tight and it makes the head and ears sore almost that it is impossible to wear it. buy them use it two days and return it is not worth it

    No, I would not recommend this to a friend
    • Brand response from Skullcandy
      Posted .

      Thank you for your feedback! We are always looking for ways to improve and appreciate you taking the time to provide your input. We’re so sorry to hear you did not have a good experience with your Crusher headphones. We hope you will consider giving our other products another try in the future!

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    HOLY MOLY!! look out ears!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sort of a head phone person. I have a lot of wireless, wired headphone ear buds. My last pair of over the ear headphones were Pioneer (from the 80's lol) and those were good. I was in Best Buy just looking around while my wife was purchasing some things for her phone and seen the headphone display which is next to the phone area. Tried a few on, beats, sony, ect... I then tried on these headphones.. I was like a kid that got a new car for christmas!! My face said it all. I told my wife, "these headphones are just unbelievable!! She said, "I could see it in your expression you like those" Like them.... I love them! The best sounding set of headphones money could buy!! (in my opinion) My review: Pro's 1. The quality of the build is really good. 2.The battery life is just unreal. I have used them for 3-4 days without a charge and at full volume as well. Charging time is minimal for the time you get using them. 3. The bluetooth range is fantastic! I can be away from my phone like 60-70 feet before they start to cut out. 4.The little bag that comes with it is great to put them in while not using them to keep them from getting dusty and wore out looking. 5. The BASS on these is by far the best out there hands down!! When I let people try them out I have the bass slider all the way down and tell them that these are regular headphones, then turn up the bass and watch their eyes and mouth go wide open! 6. Pairing them is easy to your phone plus they do have the plug in as well for your mp3 player, ipod, and any other music player you got to plug into. 7. Once i bought these I am not looking for another pair... ever. unless they come out with a new pair! Cons: 1. Only one here. The fit on my head is good but after like 2-3 hours it hurts a bit on my ears. Looking for a new set of ear cushions to maybe fix that issue. All in all, if your looking for a bass set of headphones look no further!!! These will blow your mind that's for sure! The best part is if you don't like all that bass on some songs just slide the bass down. Problem solved.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I wouldn't recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried them on and the label said it had bass. So much bass the vibration made my ear and down my neck shake.Not good for me having a collapsed vocal cords.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Stopped working a few weeks after purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the headphones for my brother in a different state. He told me they sounded great. A few weeks later he told me the sound was going in and out. So disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bass... That's it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are horribly unbalanced. Highs are way too bright. Lows are very muddy. Yes you really can feel the bass that's it. It is obnoxiously over exaggerated even with the bass adjustment all the way down. Does not support aac or aptx codecs. So if you are looking for something to rattle your poor eardrums with and don't really care about the details of whatever you are listening to then these are for you. Otherwise, there are better headphones within the similar price range.

    No, I would not recommend this to a friend
    • Brand response from Skullcandy
      Posted .

      Thank you for your feedback! We are always looking for ways to improve and appreciate you taking the time to provide your input. We’re so sorry to hear you did not have a good experience with your Crusher headphones. We hope you will consider giving our other products another try in the future!

  • Rated 2 out of 5 stars

    Not built to last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones started to fall apart well before having them for a year. Just normal use, and they started to self destruct.

    No, I would not recommend this to a friend
    • Brand response from Skullcandy
      Posted .

      We're so sorry to hear your headphones broke. We would love to get you a new pair! All Skullcandy products have a 2-year warranty. Please feel free to visit warranty.skullcandy.com to submit a warranty claim to receive a replacement pair of headphones as quickly as possible!