Customer Ratings & Reviews

They don't stay connected to your phone's bluetooth reliably. The audio flickers occasionally and it's annoying. I have to put them back in and turn them on again.

They would not stay in my ears and when they did, they hurt. I didn’t like the sound and they stopped pairing correctly.

So anything Skullcandy is going to be good. These are really awesome! Starting with setup which was easy. There are several adapters to fit different ear canals included and I did need to switch to the right size but that took less than 20 seconds. They fit securely and I am confident when moving around they will stay in. I also love that the app includes a tutorial and access to the various functions such as ambient mode and equalizer settings. As far as sound I ran through my playlist of songs from various genres and the sound was very impressive and enjoyable. Rich base and clear highs - heaven! They are very sound isolating which in general is great. However they cleverly give two options to be more aware of your surroundings. Ambient mode actually picks up sounds around you and integrates them into your sound field. But there are times when one might want more and still have good playback. For this, if you leave one bud in the case the second bud will give you both channels in mono mode and your other ear is free to hear what is around you. Brilliant! Oh, and I was so happy that this is set up for USB-C. All my products charge with that format and although this comes with a small charging cable I am all set in my car and other locations without the need to bring a different cable along. I think anyone looking for a truly wireless experience will love these. I know they are my go to buds I will keep with me all the time.

I loved wearing these as opposed to a headset, however, they wouldn't really stay in my ears and I had a hard time getting the computer to recognize them. I went back to using a headset.

I have had multiple pairs of bluetooth headphones, I usually only spend 40 to 50 bucks. I decided to try these out because my girlfriend was getting the crusher headphones, and 3 days in the left headphone won't pair or play music. Never had this issue with ANY other headphones. I paid the most for these, and I am having more issues with them at a higher price than the cheaper ones. Pathetic. Last skullcandy I EVER buy

Terrible audio quality, oddly low volume. Will randomly desync as well. I also have noticed intermittent static, only in the left earbud. Controls are the inconsistent and overcomplicated, trying to skip a song will max out the volume, pausing a song might rewind it, it's a crap shoot as to what it's going to do.

I bought these thinking they would stay in my ear with the upper ear attachment. Unfortunately, they continue to fall out of my ears.

Don’t really like them. Sometimes they connect and sometimes they don’t. Too many instructions to operate them.

They don’t fit in my 8 yr olds ears. Too big and won’t stay in. Plus I can’t get them to play from both ear buds at the same time. Very frustrating!

Least worst of the skullcandy headphones I've bought. Still an awkward fit in the case and the rubber grommets come off the headphones too easily.

Devices won’t stay paired and only one will work. Followed online instructions and fixes. Did not help.

This is not about the product, but the service… I made a purchase with my BestBuy Citi credit card on a 24-month installment plan. However, the full balance appeared on my next statement and was paid next month. Multiple Customer Service representatives at Citicards said I should calculate the 1/24 piece of the amount myself and instruct the system to pay only that, along with my other expenses on the card, or I should change my monthly payment instructions to “minimum balance.” Both options were meaningless; all banking operations are fully automated globally today, and I shouldn’t need to interfere with calculating monthly installments on my credit card, or all consumers must be spending time each month to calculate theirs, no matter how many purchases they make on similar plans. And I can’t change my autopay instructions for the “minimum due amount,” taking the risk of interest expense on my total spending, even if the particular purchase from BestBuy was on promotional grounds. Worst of all, neither BestBuy nor Citibank takes responsibility, and you cannot reach a decent authority with capacity to overview and understand the situation.

It’s amazing how good and cheaper wireless earbuds have become. These latest from Skullcandy are lightweight, fit in my ear nicely, sound very good and can be used separately if you so choose. I do recommend them – just be aware they don’t fit totally in-ear, they look like the Apple Airpods. Pros; Nice packaging. Earbuds were packed separately from the provided recharging case. So, first order of business was to put the buds in the case to make sure they had a full charge. Once fully charged they automatically were in pairing mode when taken out of case with the left bud flashing red and blue. They were easily paired with my wife’s Apple and my Android phones. Just be aware when paring with another device make sure all previously paired devices have blue-tooth off or are out of range – otherwise it wont go to pairing mode. The earbuds are supposed to run for about 6 hours on a charge, with the battery case having another 3 – 4 charges in it, for a total of 30 hours play. It has a “Rapid Charge” function that in 10 minutes gives 2 hours of use. I didn’t have time to test the total 6 hours but at 4 hours they were still running strong. Also once paired they have auto on when taken out of case. Comes with 3 sizes of ear tips and 2 sizes of fins. So, I was able to get a nice comfortable fit. The buds kind of “twist” into your ear with the fin locking them in place - I had no issue with them falling out. Blue-tooth signal worked at almost 40 feet thru 2 walls. Controlling the buds functions take a little practice as you use a series of taps/touches on each bud to control, pairing, on/off, volume, play/pause, trach forward/back, answer/end calls, activate voice assistant, clear all paired devices, pair Tile, 3 EQ modes (music, movies and podcast) and ambient mode. Comes with a large sheet explaining how all these functions work as well as a much smaller cheat sheet. I didn’t find to much difference between music or movie modes but could be what I was watching/listening to. But overall sound is very good, nice bass and nice non-tinny highs. I didn’t use to answer call or use voice assistant. The case itself is recharged via a USB-C cable, and the small size and boxy shape made it easy to carry in my pants pocket. The buds just drop into slots in the case so its very easy to get them seated correctly to charge. Comes with free Tile access so you can track/find your earbuds if lost/misplaced. Just load the Tile app and it walks you thru setting up your account. Nice addition. 2-year warranty is nice. Cons; Recharging/carrying case lid does not “latch” so can easily come open when traveling. Since they have auto on when taken out of case, if they do fall out you may be left with less than full charge. USB-C charging cable is short at 8 inches and does not come with its own AC block. Overall a nice product that sounds good and stays in your ear. Definitely recommend.

Great when they would stay paired/connected. Sensitive to the touch and defective.

Ok I guess. Not a good fit though. I lost the left one. Fell out and crushed. But 1 is better than none right...

Poor sound, others cannot hear you and get alot of feedback, although i could hear great.

Went through all the steps but would not connect easily and when did connect it was after numerous attempts

Absolute garbage. Purchased three weeks ago, started having trouble with the earbuds connecting and interferance about two weeks ago, and now they no longer work correctly. Constantly having to pair the earbuds to one another. Huge waste of time when I would like to do is have something to listen to while working. Do NOT buy.

Well I had them a week and one side stop working. But the sound was great. I returned them to the store.

Disappointed used these with an iPhone and had hard time connecting and maintaining the bluetooth connection.