Customer Ratings & Reviews

These headphones sound good but that’s about it. Bluetooth connectivity stinks and is problematic. After a couple of months it became difficult to charge them in their case and now it’s impossible, not even 1 year later. The connectors on the headphones are missing so they will never charge. And this is my 2nd pair. Same issues. Really terrible.

This is not about the product, but the service… I made a purchase with my BestBuy Citi credit card on a 24-month installment plan. However, the full balance appeared on my next statement and was paid next month. Multiple Customer Service representatives at Citicards said I should calculate the 1/24 piece of the amount myself and instruct the system to pay only that, along with my other expenses on the card, or I should change my monthly payment instructions to “minimum balance.” Both options were meaningless; all banking operations are fully automated globally today, and I shouldn’t need to interfere with calculating monthly installments on my credit card, or all consumers must be spending time each month to calculate theirs, no matter how many purchases they make on similar plans. And I can’t change my autopay instructions for the “minimum due amount,” taking the risk of interest expense on my total spending, even if the particular purchase from BestBuy was on promotional grounds. Worst of all, neither BestBuy nor Citibank takes responsibility, and you cannot reach a decent authority with capacity to overview and understand the situation.

Devices won’t stay paired and only one will work. Followed online instructions and fixes. Did not help.

Poor sound, others cannot hear you and get alot of feedback, although i could hear great.

Great when they would stay paired/connected. Sensitive to the touch and defective.

Ok I guess. Not a good fit though. I lost the left one. Fell out and crushed. But 1 is better than none right...

It’s amazing how good and cheaper wireless earbuds have become. These latest from Skullcandy are lightweight, fit in my ear nicely, sound very good and can be used separately if you so choose. I do recommend them – just be aware they don’t fit totally in-ear, they look like the Apple Airpods. Pros; Nice packaging. Earbuds were packed separately from the provided recharging case. So, first order of business was to put the buds in the case to make sure they had a full charge. Once fully charged they automatically were in pairing mode when taken out of case with the left bud flashing red and blue. They were easily paired with my wife’s Apple and my Android phones. Just be aware when paring with another device make sure all previously paired devices have blue-tooth off or are out of range – otherwise it wont go to pairing mode. The earbuds are supposed to run for about 6 hours on a charge, with the battery case having another 3 – 4 charges in it, for a total of 30 hours play. It has a “Rapid Charge” function that in 10 minutes gives 2 hours of use. I didn’t have time to test the total 6 hours but at 4 hours they were still running strong. Also once paired they have auto on when taken out of case. Comes with 3 sizes of ear tips and 2 sizes of fins. So, I was able to get a nice comfortable fit. The buds kind of “twist” into your ear with the fin locking them in place - I had no issue with them falling out. Blue-tooth signal worked at almost 40 feet thru 2 walls. Controlling the buds functions take a little practice as you use a series of taps/touches on each bud to control, pairing, on/off, volume, play/pause, trach forward/back, answer/end calls, activate voice assistant, clear all paired devices, pair Tile, 3 EQ modes (music, movies and podcast) and ambient mode. Comes with a large sheet explaining how all these functions work as well as a much smaller cheat sheet. I didn’t find to much difference between music or movie modes but could be what I was watching/listening to. But overall sound is very good, nice bass and nice non-tinny highs. I didn’t use to answer call or use voice assistant. The case itself is recharged via a USB-C cable, and the small size and boxy shape made it easy to carry in my pants pocket. The buds just drop into slots in the case so its very easy to get them seated correctly to charge. Comes with free Tile access so you can track/find your earbuds if lost/misplaced. Just load the Tile app and it walks you thru setting up your account. Nice addition. 2-year warranty is nice. Cons; Recharging/carrying case lid does not “latch” so can easily come open when traveling. Since they have auto on when taken out of case, if they do fall out you may be left with less than full charge. USB-C charging cable is short at 8 inches and does not come with its own AC block. Overall a nice product that sounds good and stays in your ear. Definitely recommend.

Absolute garbage. Purchased three weeks ago, started having trouble with the earbuds connecting and interferance about two weeks ago, and now they no longer work correctly. Constantly having to pair the earbuds to one another. Huge waste of time when I would like to do is have something to listen to while working. Do NOT buy.

Disappointed used these with an iPhone and had hard time connecting and maintaining the bluetooth connection.

Well I had them a week and one side stop working. But the sound was great. I returned them to the store.

Returned had issues with coneecting and staying connected at the same time

Good sound, but the earbuds have to be pushed hard into your ears for them not to fall out. Easy to sync with phone.

Don't waste your money. Have used them one full charge and then one of them will not pair on the second charge. They both light up but the right one will not pair. I have searched the web and googled what to do to fix and reset and they still will not work but on one bud. I am taking them back tomorrow to Best Buy to get something that will work.

Looks cool. Kinda uncomfortable. Wouldn't recommend against or for it. Just kinda meh. I ended up returning mine.

There earphones worked well for almost 30 days when the left side stopped holding a charge. I chose these because of the little wings that hold them in your ear and that worked perfectly. The main problem which made them unusable is the fact that the left ears often dies within minutes of taking them out of the charger. I am returning them.

Greatest headphones my son has ever had it has given him more of selected heating than ever before. He only hears if the music is on go figure other than that great product for the price

They’re ok. Hurts my ears after long periods of usage. Have to switch back to my Sony earbuds for better comfort.

I've always loved skull candy and their headphones, but these wireless ones are not worth the money. They fit loose in the ear and don't sound as nice as their wired siblings. Also, the touch controls on the headphone itself is too complicated. Do yourself a favor and spend a little more, you will thank yourself for it.

Couldnt pair them up together and they werent loud

They worked great for about two weeks, but now the earbuds just will not sync together. I have followed all the instructions for pairing these earbuds, but I can't get both to connect any more. I can only get one earbud to work at a time. I should have know better than to go with Skullcandy their headphone never last.