Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 340 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers highly value the Jib+ Active Wireless In-Ear Headphones for their exceptional sound quality, affordable price, and impressive battery life. Many users appreciate the comfort and secure fit of the headphones, making them ideal for various activities. While some users would prefer a slightly louder volume, the overall design of the headphones is generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 340 reviews
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Bad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was horrible and the volume was just to low..

    No, I would not recommend this to a friend
    • Brand response from Skullcandy
      Posted .

      Thank you for your feedback! We are always looking for ways to improve and appreciate you taking the time to provide your input. We’re so sorry to hear you did not have a good experience with your Jib+ Active Headphones. We hope you will consider giving our other products another try in the future!

  • Rated 2 out of 5 stars

    Don’t buy

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality not good had issues from he start with them

    No, I would not recommend this to a friend
    • Brand response from Skullcandy
      Posted .

      Thank you for your feedback! We are always looking for ways to improve and appreciate you taking the time to provide your input. Please feel free to reach out to us at contact.skullcandy.com and we'd be happy to assist you in getting a new pair that functions properly.

  • Rated 2 out of 5 stars

    Hurts your ears

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are uncomfortable to wear sound is ok not great..

    No, I would not recommend this to a friend
    • Brand response from Skullcandy
      Posted .

      Thank you for your feedback! We are always looking for ways to improve and appreciate you taking the time to provide your input. We hope you consider other Skullcandy products in the future!
      Best,
      Skullcandy

  • Rated 1 out of 5 stars

    Stopped working in a month

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son's birthday. They were put away a couple of weeks and he loved for for a few weeks then they stopped working. He says os gone on one side and muffling weird on the other.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These disconnect from the phone. They had trouble with phone calls. They’d disconnect through a conversation. I just bought another pair. From another brand.

    No, I would not recommend this to a friend
    • Brand response from Skullcandy
      Posted .

      Thank you for your feedback! Please feel free to visit info.skullcandy.com for troubleshooting information for connectivity. If that doesn't remedy your issue, please reach out to us at contact.skullcandy.com and we can assist you in getting a new pair that functions properly.

  • Rated 1 out of 5 stars

    won't charge

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great for a month - now they won't charge. Can't return and didn't buy any insurance because they were only $25. would not recommend.

    No, I would not recommend this to a friend
    • Brand response from Skullcandy
      Posted .

      Hi maggie, please hit us up in our customer service contact portal on our website. We will take care of you and make you a Skullcandy customer for life.

  • Rated 1 out of 5 stars

    COULD NOT MAKE IT WORK

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COULD NOT MAKE IT WORK WITH MY PHONE OR TABLET, COULD NOT GO TO THE STORE TO EXCHANGE BECAUSE I HAVE BEEN WORKING

    No, I would not recommend this to a friend
    • Brand response from Skullcandy
      Posted .

      Thank you for your feedback! Please feel free to visit info.skullcandy.com for troubleshooting information for connectivity. If that doesn't remedy your issue, please reach out to us at contact.skullcandy.com and we can assist you in getting a new pair that functions properly.

  • Rated 1 out of 5 stars

    Awful

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard plastic makes it super uncomfortable. My ears started to hurt after about 10 minutes.

    No, I would not recommend this to a friend
    • Brand response from Skullcandy
      Posted .

      Thank you for your feedback. We are always looking for ways to improve and appreciate you taking the time to provide your input. We’re so sorry to hear you did not have a good experience with your Jib+ Active earbuds. We hope you will consider giving our other products another try in the future!

  • Rated 1 out of 5 stars

    Horrible Choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality went down almost instantly. Accompanying charging cord didn't work after a week.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Great Affordable Earbuds For Outdoors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jib+ Active Earbuds are great for walking or jogging as they are comfortable and stay in your ears. Their affordable price means it will be less painful when you misplace them...and airbuds are easy to misplace. The short cord between the earbuds ensures that if an earbud DOES fall out, it will dangle from the cord and not get lost. A small cloth bag is provided for storage along with three sizes of ear tips. Try each size to find the best fit for your ears. They reproduce voices well so Netflix videos sound good as does classical and jazz music. Rock fans will be upset by the lack of deep bass.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    nooooo

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    poor quality and sound , had to return it couldn't hear very low poor sound and clarity

    No, I would not recommend this to a friend
    • Brand response from Skullcandy
      Posted .

      Thank you for your feedback! We are always looking for ways to improve and appreciate you taking the time to provide your input. We’re so sorry to hear you did not have a good experience with your Jib+ Active. We hope you will consider giving our other products another try in the future!

  • Rated 1 out of 5 stars

    Left speaker quit in less than a month.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked great for a couple weeks. Then the speaker quit and the charge didn't last as long.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    jib

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disconect so many times ..........................

    No, I would not recommend this to a friend
    • Brand response from Skullcandy
      Posted .

      Thank you for your feedback! Please feel free to visit info.skullcandy.com for troubleshooting information for connectivity. If that doesn't remedy your issue, please reach out to us at contact.skullcandy.com and we can assist you in getting a new pair that functions properly.

  • Rated 1 out of 5 stars

    Low quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very low quality- I would never buy this again

    No, I would not recommend this to a friend
    • Brand response from Skullcandy
      Posted .

      Thank you for your feedback! We are always looking for ways to improve and appreciate you taking the time to provide your input. We’re so sorry to hear you did not have a good experience with your Jib+ Active Headphones. We hope you will consider giving our other products another try in the future!

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bang for your buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing for the price. Super light-weight, charge last a longggg time, comfortable and sound amazing. Bluetooth connects faster then anything I’ve ever owned as well highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds! They fit in my ears comfortably! The music quality is amazing! I can hear and feel the bass! They are truly incredible! I also like that I'm able to answer phone calls with the built in microphone! I am impressed!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great for the price and are very comfortable. I don’t have any issue with them staying put. Very satisfied with these.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Volume can get permanently set inaudibly low

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title says it. I think it happens basically as soon as they're paired with an Android or Windows device that has absolute volume limiting, & basically once it's done, these are toast & you might as well throw them away. There's effectively no way to reset them - you can find instructions for how to reset on the net, but following them has no impact on the volume.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Good for nothing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is so quiet that you can't hear concersations. Nor can those you're talking to hear you. Music sounds good but so quiet it's not worth the trouble putting them in your ears. Might as well trash them if they didn't cost so much. I'm returning them after less than 24 hrs of owning them.

    No, I would not recommend this to a friend
    • Brand response from Skullcandy
      Posted .

      Thank you for your feedback. We are always looking for ways to improve and appreciate you taking the time to provide your input. We’re so sorry to hear you did not have a good experience with your Jib+ Active earbuds. We hope you will consider giving our other products another try in the future!

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Broke quickly after purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these and loved the comfort and sound quality but they broke 4 months after purchase. Also, I had been using them for running and they tend to bother your neck as they hang behind your head. In the end it wasn’t worth it for only a few months of them working.

    No, I would not recommend this to a friend
    • Brand response from Skullcandy
      Posted .

      Thank you for your feedback! We are always looking for ways to improve and appreciate you taking the time to provide your input. Please feel free to reach out to us at contact.skullcandy.com and we'd be happy to assist you in getting a new pair that functions properly.