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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.4 out of 5 stars with 215 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are satisfied with the Shadow Gaming Desktop's performance and its excellent price-to-performance ratio. Many appreciate the easy setup and the included graphics card, which delivers high frame rates in various games. However, some users found the storage capacity to be insufficient and reported issues with the power supply and fan noise in a few instances. The case design and its features were generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 215 reviews
  • Rated 5 out of 5 stars

    Good PC

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice! Only had to replace 1 fan after 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good pc

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this skytech pc 5 months ago and so far im pretty happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it he uses it all the time i would definitely recommend it to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent PC gamer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent PC for play old and new games! Nice design!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A real bestbuy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this system for my son and he's been raving about it. amazing purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully satisfied. It works great and looks professional. Totally worth the money.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 1 out of 5 stars

    Returning it tomorrow !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so excited to get this gaming pc for my son , for wasting 1,079 bucks i was expecting a good gaming pc . As soon as we turned it on the fans started making a loud noise and a piece of the fan broke off . They must have installed the card to close to the geforce graphics card which caused it to bump into each other . i dont understand for it being certified that a tech inspected it prior to shipping its pretty obvious they lied other wise they would have noticed this issue from the moment they turned on the pc .Sadly this was a huge disappointment to us !

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for beginners!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great and so is the keyboard and mouse. Everything is 10/10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for teenagers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves this have not had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is what the employee who helped me order it said it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with my purchase!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer for playing your most frame intensive games on the market.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked then...

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month of this computer working great my graphics card failed and it can no longer play most games. Best buy support and skytech support was a joke, honestly wish i could have gotten something else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review of pc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Honestly i would recommend to a friend its very very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, delivered timely, works just as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming computer and all around. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for 4 months great computer no problem so far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pffft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the product if you got the correct parts. I read that the motherboard was supposed to be the gigabyte b450, ended up being a cheaper brand with only 2 slots for ram. Ended up calling the company because I really like the pc, but they said 16gb is enough and I don’t need to upgrade, and they product states a b450 motherboard, not any specific brand. They just grab whatever’s cheapest and easiest with Covid right now, so I would suggest building your own pc, because then you know what you’re getting

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Huge Disappointment .... Lasted 1 Day

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought as gift to my grandson who is gaming and streaming. It tool about 12 days to get built and get here. It really is a neat looking pc especially with the RGB effects for the younger crowd. We wanted to LOVE this but it started showing signs of video card trouble pretty quick (freezing up then rebooting) with multiple monitors. Called Skytech support left number and they were back to me within the 1/2 hour. Let them have remote access to troubleshoot the CPU and GPU. They did some stress tests and found CPU running way too hot and then in the GPU stress test it went to black screen....then when rebooted little green dots showed up on my monitor. They had me reseat the GPU card just to see if that would help ... same thing occured. When I disappoint my grandson ... I am not a happy camper but life goes on. Taking it back tomorrow. As an FYI my brand of 2060 Super was Zotac. The Skytech Service Rep (Cody) was Wonderful and helpful. Just some bad parts I guess. I would suggest you get some software and do some stress tests on your GPU and CPU as I would not have thought anything to be stressed (didn't seem hot , fans not roaring etc). Probably not a bad idead buy the extra Geeksquad warranty just to be safe. Hope you have better luck with your PC.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Runs game smoothly gets hot if ur rooms NEEDS AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    U need a ac cause if ur rooms hot the pc gets hot that’s the only problem

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mine came with issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got "lucky" and a Best Buy around me had 1 in stock. It was a 35 minute drive but the Value was worth it. When i got home i was really disappointed though. Screws were loose (just sitting in the case u could hear things roll around) and 3 of the RGB lights were not working. When booting up it was stuck in a Defaultuser/ Admin mode that i couldn't sign into or out of. Then to add to the cherry on top it started just shutting off by itself. I called their Customer service help line and it would keep me on hold then tell me that they are sorry but no representatives were available and just hang up. By that point i was frustrated and returned it to a best buy. If i'm paying $1000. i don't expect these many problems out of the box. I want to chalk this up to i just got unlucky but i want people to at least know some potential issues.

    No, I would not recommend this to a friend