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Customer Ratings & Reviews

Model:
GENERIC DRYER GAS LINE
SKU:
5770014
$37.99

Customer reviews

Rating 4.5 out of 5 stars with 4825 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance, ease of installation, and compatibility of the Gen Dryer Gas Connector. Many customers also appreciate the safety features, appropriate size, and leak resistance of the product. However, some customers have noted issues with the hose length and color. A few customers have also reported concerns about drying performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 4,825 reviews
  • Rated 1 out of 5 stars

    Doesn't fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was charged to my account for the installation of my new dryer.. Installer told me it wasn't compatible and to take it back to get my money back. Not what you want to hear when you need to do your wash.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible services

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did not have the kit with them and were unaware that this was to be included. The service was horrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Aggravated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What was the point of purchasing this... They didn't make sure my dryer was working properly before they left anyway. Never again will I buy appliances from Best Buy. EVER!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hated Being Forced to Buy It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hated that they make you buy this if you want your dryer installed. I already had a new gas connection hose and the one they sent was not long enough. I had to return it and get my money back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong part

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong cable and returned. But so far I have not received the credits

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    total garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very annoyed I had to buy this in order to have Best Buy install my dryer. It was too big, the installer didn't cut it, and I ended up getting a different vent kit from a hardware store that works better for my situation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Where have all the good techs gone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was fine; the service tech you sent out was incompetent and couldn't hook it up - had to hire my plumber to come out and install it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Installation didn’t occur

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gas line couldn’t be used because it wasn’t long enough. We had a new one we purchased and installed ourselves. The sales people said we had to pay for installation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    mislead online purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product picture shown 2 difference size (1/2" & 3/8" OD) but there is no selection after add to cart. I received the 3/8" OD which is not fit with my dryer model.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not need and charged

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys never installed this with it or left on site so I should not have been charged, very disappointing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not fit the connection at the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gas line I purchased did not fit the gas line at the house and he had me purchase another gas line from Home Depot. He walked off with the gas line I purchased from Best Buy so I ended up paying for two gas lines.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    All New Parts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for hooking up my gas dryer - so I was told - Ryan, Pacific Kitchen manager, again tipped us off to this and we had everything we needed to get the dryer hooked up that day!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money and time

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doesn’t even fit the machine Best Buy recommended me to buy Along with this piece! Ridiculous! I’m so upsetting

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Length too short

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my dryer delivered and installed, and I had to purchase this. They didn't use it because they were too short, and they ended up using my old connector. They never refunded me the money on NOT using this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hose didn't fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was too short. Approximately 3 inches shy. I had to wait a day in order to return it. That sucked and it did fit. I had to buy another extension at at Ace.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dryer Gas Line Hook-up Kit- Return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was not used during installation as the existing connection hardware was a superior option. I would like to return for store credit please. Thanks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door opened on the wrong side. I requested the change when I ordered it but it never got done. I tried many phone calls but nobody cares.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too short, no other options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy made us purchase this for “free installation”, but it was too short and we ended up having to get our own from elsewhere and install it ourselves. The return process was fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad machine was defective it took to long to replace it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Title of what?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was charged for this gas line but the dryer was installed with my existing gas line. I never saw this product, but I paid for it!

    No, I would not recommend this to a friend