Customer Ratings & Reviews

First of all I spend my money for this washer and dryer for a good reason, to have an easy transition such a good install, complete materials , no headaches at all! Unfortunately had a hard time to find an associate in bestbuy Rockaway to purchase the machines. Then of course one associate help me and my wife. Basically told to the associate twice that I need all the materials and he said ok I got you . So another long wait to get an install to my place and had a hard time to get an tracking number, so the install guy came to my house he’s a Latino very hard to understand his explanation, so I keep asking him do I have all the materials and he said I’m missing this and that , he told me he got some parts in the truck and I can buy it for him and cash only and I was like I definitely told to the associate that I will pay everything for all the parts and guess what I’m missing hoses and some parts . Then when the Latino guy start opening the hot and water he told me our line was broken which is not , I asked him I can shut off the water line in the basement but he keep saying loudly no I can’t install this and he kept the water gushing on n my kitchen . I’m a very reasonable respectful guy so I didn’t even argue with him , he told me to talk to customer service to tell them we can’t install the washer and dryer coz we don’t have a shutter valve which is we have in the basement he just don’t wanna wait and he told me I’m missing parts which is not my fault coz I specifically told to the sales associate give me all the parts. So I have to spend more money to hire another company to install our washer and dryer and he told me why would Best Buy hire people who’s not professionally and respectful employees even it’s another company or third party they shouldn’t treat me badly. The person that we hired got all the parts easily and install the washer and dryer properly and professionally! I can’t even imagine about how are we gonna deal for the warranty ,we completely paid it for a long run but the big question is does Best Buy will send me a proper employee with respect and professionalism ?

I would definitely buy from Best Buy again. I am so happy with my new Maytag. I love the big tub and how quiet it is.

Guess ok, new cords required with no new purchase.

I'm happy with my purchase. Thanks a lot for the installation.

After going without a washing machine for 4 months, I REALLY love my new one!!! I love my new LG! I love the slam-proof lid and it handles my laundry needs.

My wife loves her washer and enjoys peace of mind with the 5 year warranty.

Came with my washing machine purchase for install. Works as intended. Good value

Great product, and good price during the Memorial Day sale

Replacement required for BestBuy installation. Reached around the dryer (Since hose connections were on the far side of the existing appliance) and has performed it's job well.

with a new cloth washer made sure that both water lines were new, don't need any kind of leaks at this stage.

Love it the best!! Works awesome. Has a ton of settings.

Got new water lines just in case. I didn’t want to have any issues with the new washer. No issues with product

The quality of these is fine, but they waste space because they stick straight out the back of the washer. Get the ones that terminate with a 90° bend. You’ll be able to push your washer back more against the wall.

Best Buy makes shopping for accessories for my appliances very easy!

Working great well build so far. Will buy again. Thanks

This hose puts water in my washing machine. I was pretty excited to see how this would work. Definitely would recommend to a friend.

Easy Install and no issue connecting to existing utilities

Vent kit works excellent.was overdue for replacement

I have had a rubber washer hose break and flood my house and it is a horrible mess. I would never go with anything other than the metal braided hoses.

I purchase this for my new washing machine and it works great!!